MODEL REFERENCE

Brother PT-H200

13 errors · 9 troubleshooting topics · 32 guides

Brother PT-H200

The checks and guides below come from the official manuals for this model.

Errors and messages

Messages and indicator states from the manual
Battery Low!batteries are low
2 checks
AAA alkaline batteries are low
Replace with six new AAA alkaline batteries. Do not mix old and new batteries or alkaline and other types.
Ni-MH batteries are low
Charge them fully.
Battery Empty!batteries need replacement
The installed batteries are running low and need replacement.
Invalid!invalid numbering or length input
4 checks
No text above the cursor when Numbering was selected.
This row supplies no separate remedy; refer to the reviewed applicable operating instructions.
Invalid character selected for Numbering.
This row supplies no separate remedy; refer to the reviewed applicable operating instructions.
Invalid number selected for Label Length.
This row supplies no separate remedy; refer to the reviewed applicable operating instructions.
Invalid label length entered while using templates.
This row supplies no separate remedy; refer to the reviewed applicable operating instructions.
No Text!text is missing
5 checks
A text file was printed with no data stored in memory.
No separate remedy is supplied in this row.
Print was pressed with no text entered.
No separate remedy is supplied in this row.
Shift and Print were pressed with no text entered.
No separate remedy is supplied in this row.
Preview was pressed with no text entered.
No separate remedy is supplied in this row.
OK or Enter is used with no text while using templates.
Do not press OK or Enter when no text has been entered while using templates.
2 Line Limit!/1 Line Limit!line count or tape width exceeds limits
2 checks
More than the allowed lines
Do not exceed the maximum of two lines.
Two lines printed or previewed on 3.5 or 6 mm tape
Install a larger tape size.
No Cassette!cassette is absent
The row identifies printing, feeding or previewing without a cassette and supplies no separate remedy; refer to the reviewed cassette installation instructions.
Cutter Pressedcutter used during printing
The row identifies pressing the cutter lever during printing and supplies no separate remedy; the reviewed printing instructions prohibit touching the lever while Please Wait is displayed.
Text Full!character limit reached
Do not exceed 80 characters for text or 50 for templates. Symbols may reduce the maximum number of characters.
Text Limit! Change Lengthtext exceeds selected length
Reduce the text or select Auto as the label length.
No Frame OK?frame is invalid for 3.5 mm tape
For printing on 3.5 mm tape with an invalid Frame setting on, press OK to print without a frame or Esc to cancel.
Feed OK?chain Print feed confirmation
This is the feed prompt after printing with Chain Print. Follow the reviewed Setting Margin instructions.
Insert 12 mm !template requires 12 mm tape
Only 12 mm tape cassettes are supported for templates.
Wrong Tape! Use TZe tapetape mark is required
Use a cassette bearing the TZe mark; the printed mark was visually checked on the original source.

Troubleshooting

Find the problem you are experiencing
Display stays blank after power on3 checks
Battery polarity
Check that positive and negative ends are correctly positioned.
Low batteries
Replace with six new AAA alkaline batteries. Do not mix old and new or alkaline and other types.
Adapter connection
Check that the AD-24ES is connected correctly.
Margins are too largeView
See Setting Margin and select Half or Narrow to reduce both margins.
Printer does not print or characters are malformed3 checks
Cassette insertion
Check that the cassette is inserted correctly.
Empty cassette
Replace an empty cassette.
Cassette cover
Check that the cover is closed correctly.
Settings reset themselves2 checks
Low batteries
Replace with six new AAA alkaline batteries; do not mix old and new or alkaline and other types.
Power disconnected longer than three minutes
The manual states that all text and formats in the display are lost; no separate remedy is supplied.
Blank horizontal line on labelView
There may be dust on the print head. Remove the cassette and gently wipe the head up and down with a dry cotton swab. The optional TZe-CL3 cleaning cassette is also available.
Machine locks upView
Follow Resetting the machine; all text, settings and stored files are cleared.
Power turns off when printing3 checks
Low batteries
Replace with six new AAA alkaline batteries; do not mix old and new or alkaline and other types.
Battery insertion
Check that batteries are inserted correctly.
Wrong adapter
The recommended adapter is AD-24ES.
Tape does not feed correctly or is stuck2 checks
Tape guide path
Check that the tape end feeds under the guides.
Cutter lever pressed during printing
Do not touch the cutter lever during printing.
Change display languageView
Follow the reviewed Initial Settings language instructions.

Guides

Power supply and ribbon cassette or tape cassette

Instructions from the manual
Install cassette and batteries6 steps
  1. Turn power off before replacing batteries or ribbon/tape cassettes.
  2. Press the highlighted top area to open the cover.
  3. Insert a genuine Brother TZe ribbon or tape cassette until it locks; the end must feed under the guides.
  4. Insert six new AAA LR03 alkaline or six fully charged AAA HR03 Ni-MH batteries with correct polarity.
  5. Replace all six at the same time with brand new alkaline cells or fully charged Ni-MH cells.
  6. Insert the two cover hooks into the slots, then securely close until it locks.
Cover opening, head and cutter locations; switch off before replacement.
Cover opening, head and cutter locations; switch off before replacement.

Diagram key

  • 1: Open the cover by pressing the highlighted area at the top; power off for batteries or cassette changes.
  • Cassette cover: The removable cassette cover.
  • Print head: Clean only with a dry cotton swab; never touch it directly.
  • Tape cutter lever: Do not press during printing or apply excessive pressure.
  • Cover opening arrow: Shows cover opening direction.
  • Print-head enlargement: Complete enlargement and pointer identify the head in its compartment.
Cassette insertion and complete tape-guide enlargement.
Cassette insertion and complete tape-guide enlargement.

Diagram key

  • 2: Insert marked genuine Brother TZe ribbon/tape cassette until it locks; the end must feed under guides.
  • Tape exit slot: Do not insert foreign objects.
  • Cutter’s edge: Do not touch the cutter blade.
  • Toothed wheel: Identified on the cassette; no adjustment is instructed here.
  • Tape guides: The tape end must feed beneath the guides.
  • End of tape: Follow the depicted path beneath the guides.
  • Cassette insertion arrow: Shows cassette entering the compartment.
  • Guide-detail arrow and enlargement: Complete enlargement shows the tape path under the guides.
Battery insertion and cover closure, including all polarity signs and arrows.
Battery insertion and cover closure, including all polarity signs and arrows.

Diagram key

  • 3: Insert six new AAA LR03 alkaline or fully charged AAA HR03 Ni-MH batteries; replace all six together.
  • Repeated + and − signs: Match each battery’s positive and negative end to the depicted positions; do not reverse polarity.
  • Repeated battery insertion arrows: All curved and straight arrows show batteries entering each of the six positions.
  • 4: Insert the two bottom cover hooks into the slots, then close until it locks.
  • Cover-closing arrow: Shows cover closing direction.
  • AC adapter socket: For optional AD-24ES; plug its cord here, then plug into the nearest standard socket. Use batteries together for memory backup.

Note

Instructions from the manual
Connect the optional adapter2 steps
  1. Insert the AD-24ES cord into the socket at the bottom of the machine, then insert its plug into the nearest standard electrical socket.
  2. For memory backup, use AAA LR03 alkaline or HR03 Ni-MH batteries together with the adapter.

Lcd

Instructions from the manual
Read the LCD4 steps
  1. The display shows one row of 15 characters, but entered text may be up to 80 characters.
  2. The numbered indicators are Size, Font, Cursor, Shift, Caps, Underline/Frame, Style and Label Length.
  3. A lock symbol appears with a specific length.
  4. Displayed length can differ from actual printed length.

Keyboard

Instructions from the manual
Use keyboard controls4 steps
  1. Use the complete reviewed keyboard key below.
  2. Left and Right with Shift move to the start and end of text.
  3. Space restores a selected setting to default.
  4. Preview shows a generated image which may differ from the printed label.

Initial settings

Instructions from the manual
Set power language and units6 steps
  1. Supply six AAA batteries or optional AD-24ES power, then press Power.
  2. Press Menu, select Language with Left/Right, press OK, select the language and press OK.
  3. English is the default.
  4. For units, press Menu, select Unit, OK, select inch or mm, then OK; mm is default.
  5. The machine shuts off after five minutes without key presses.
  6. Esc cancels; OK displays Accepted.

Contrast

Instructions from the manual
Set LCD contrastView
Press Menu, select LCD contrast with Left/Right and OK, choose -2, -1, 0, +1 or +2, then OK. Default is 0; Space restores it.

Entering text

Instructions from the manual
Enter uppercase lowercase and two lines3 steps
  1. Caps switches between uppercase and lowercase.
  2. To start a second line, move the cursor to the desired position and press Enter; a return symbol appears.
  3. Use 9 or 12 mm tape for two-line printing.
Enter accented characters3 steps
  1. Enter a letter, press Accent, choose the accented character with Left/Right and press OK.
  2. Esc cancels.
  3. Order depends on the LCD language; the complete accented-character table is on PDF16.

Entering text (continued)

Instructions from the manual
Change character width and label length4 steps
  1. Press Menu, choose Width and OK, select Normal, x2 or x1/2 and OK.
  2. For length, choose Menu, Label Length, OK, then Auto or 30–999 mm and OK.
  3. Space returns length to Auto.
  4. After printing, cut along the printed dots with scissors so length matches the LCD; the lock indicator marks a selected length.
Delete text or formattingView
Backspace deletes text. To delete all text and settings or text only, press Clear, select Text&Format or Text Only with Left/Right, then OK.

Printing ribbons/tapes

Instructions from the manual
Preview or feed tape3 steps
  1. Press Preview to view a generated label image, which may differ from the printed label.
  2. Use Left/Right to see hidden text and OK, Enter or Esc to leave preview.
  3. Shift plus Preview feeds approximately 25 mm of blank tape.
Print cut and apply labels6 steps
  1. Press Print, choose one to nine copies with Left/Right or a number key, then OK.
  2. For one copy, press OK without choosing a count.
  3. After printing tape, wait for Please cut before pressing the cutter lever.
  4. For ribbon, feed with Shift plus Preview after printing, then use scissors.
  5. Do not touch the cutter lever while Please Wait is displayed.
  6. Fold the label lengthwise with text inwards, peel its backing one piece at a time and apply.

Printing ribbons/tapes (continued)

Instructions from the manual
Print incrementing numbers3 steps
  1. Enter numbers and move the cursor to the number to increment.
  2. Press Shift plus Print, choose Numbering with Left/Right and OK, choose the highest number to print and OK.
  3. Up to nine ribbons/tapes print per series, increasing the selected number by one; the available count depends on the starting number.
Print mirror labels2 steps
  1. Enter text, press Shift plus Print, select Mirror with Left/Right and OK, then confirm Mirror Print? with OK.
  2. Use clear tape for labels read from the opposite side of glass, windows or another transparent surface.
Set margins and Chain Print10 steps
  1. Press Menu, choose Margin and OK, choose Full, Half, Narrow or Chain Print and OK.
  2. Full leaves 25 mm on each side, Half 12 mm, Narrow 4 mm.
  3. For Chain Print, enter text, press Print, choose copies and OK.
  4. At Feed OK?, press Esc to enter more text.
  5. Clear and enter the next text and press Print.
  6. At Feed OK? after the last label, press OK, then cut after feeding.
  7. Feed before cutting to avoid cutting text.
  8. For Half or Narrow, cut along the dots with scissors; displayed length runs from the dots to the end.
  9. Use Narrow for multiple copies with minimal margins.
  10. Do not pull the tape.

Saving ribbon/tape files

Instructions from the manual
Save open and print files6 steps
  1. Up to 15 labels can be saved, 80 characters per file and 1200 total; files can be edited or overwritten.
  2. Enter text before saving.
  3. Choose Menu, File, OK, then Save, Print or Open, OK, select the file and OK.
  4. For Print choose one to nine copies and OK.
  5. Menu plus 4 also opens File.
  6. At Overwrite OK?, OK saves the new label and Esc cancels.

Text

Instructions from the manual
Create text templates8 steps
  1. Press Decorative, choose a category with Left/Right and OK, choose a layout and OK, enter text at Input Text 1 and OK, set length 30–999 mm and OK, select Print and OK, choose one to nine copies and OK.
  2. Use own text or the two-line Text Samples on PDF16.
  3. Font selects font, size and style after entry; Frame selects a frame.
  4. Use only 12 mm tape for templates.
  5. Templates cannot be edited or saved as files.
  6. Esc at Print returns to text entry.
  7. Reopening templates opens the most recent template label.
  8. After OK, Please Cut appears for two seconds.

Initial marks

Instructions from the manual
Create initial marks11 steps
  1. Press Decorative, choose Text with Left/Right and OK, choose Initial mark and OK, select a design and OK, enter text and OK, choose Auto or 30–999 mm and OK, select Print and OK, choose one to nine copies and OK.
  2. Preview is available at Print.
  3. Longer-than-Auto length repeats text within the set length; text exceeding the set length may not print completely.
  4. Available length depends on the text.
  5. Font can be selected after entry.
  6. Complete designs are on PDF17.
  7. Use only 12 mm tape for templates.
  8. Templates cannot be edited or saved as files.
  9. Esc at Print returns to text entry.
  10. Reopening templates opens the most recent template label.
  11. After OK, Please Cut appears for two seconds.

Continuous frame

Instructions from the manual
Create continuous frames11 steps
  1. Press Decorative, choose Text with Left/Right and OK, choose Continuous and OK, select a design and OK, enter text and OK, choose Auto or 30–999 mm and OK, select Print and OK, choose one to nine copies and OK.
  2. Preview is available at Print.
  3. Longer-than-Auto length repeats text within the set length; text exceeding the set length may not print completely.
  4. Available length depends on the text.
  5. Font can be selected after entry; Continuous Frame also permits size and style.
  6. Complete designs are on PDF17.
  7. Use only 12 mm tape for templates.
  8. Templates cannot be edited or saved as files.
  9. Esc at Print returns to text entry.
  10. Reopening templates opens the most recent template label.
  11. After OK, Please Cut appears for two seconds.

Patterns

Instructions from the manual
Create pattern templates9 steps
  1. Press Decorative, choose Pattern and OK, choose a design and OK, set length 30–999 mm and OK, select Print and OK, choose one to nine copies and OK.
  2. Patterns cannot contain entered text.
  3. Space restores the 100 mm default length.
  4. The full pattern table is on PDF17.
  5. Use only 12 mm tape for templates.
  6. Templates cannot be edited or saved as files.
  7. Esc at Print returns to text entry.
  8. Reopening templates opens the most recent template label.
  9. After OK, Please Cut appears for two seconds.

Font key

Instructions from the manual
Select fontsView
Press Font, choose with Left/Right and OK. Fonts are Helsinki, Brussels, Bolivia, Calgary, Berlin and Venezia; the LCD displays the font mark. Font samples are shown on PDF16.

Size key

Instructions from the manual
Select character size3 steps
  1. Press Size, choose Large, Medium or Small with Left/Right and OK.
  2. Actual printed size depends on tape width, character count and lines.
  3. At minimum character size, the selected font defaults to a custom Helsinki-based font to print small text on narrow or multi-line labels.

Style key

Instructions from the manual
Select character styleView
Press Style, choose with Left/Right and OK. Styles are Normal, Bold, Outline, Shadow, Italic, I+Bold, I+Outline, I+Shadow, Vertical and V+Bold.

Frame key

Instructions from the manual
Select frames3 steps
  1. Press Frame, choose a design with Left/Right and OK, or enter its number from the complete Frame Designs table on PDF18.
  2. Esc cancels.
  3. Numbers highlighted grey on that table require 12 mm tape; illustrations are examples.

Symbol key

Instructions from the manual
Enter symbols and use shortcuts6 steps
  1. Press Symbol, select History, Basic or Pictograph with Left/Right and OK, select category and OK, select symbol and OK.
  2. Esc cancels.
  3. History retains up to seven recent symbols and has no category selection.
  4. Basic shortcuts are Space Punctuation, A Mathematics, B Brackets, C Arrows, D Units, E Fractions, F Roman Numerals and G Shapes.
  5. Pictograph shortcuts are Space Emojis, A Music, B Clothes, C Travel, D Sports, E Animals, F Decorative, G Astrology, H Holiday, I Events, J Kitchen, K Food & Bev, L Crafts, M Baby, N School, O Home Office and P Audio Visual.
  6. Full source symbols are on PDF15.

Accessories

Instructions from the manual
Turn cutter board or replace cutter5 steps
  1. If repeated use makes cuts poor, turn the cutter board as illustration 1 shows.
  2. If still difficult, obtain TC-4 from an authorised Brother dealer.
  3. Pull both green cutter sections in the directions shown in illustration 2.
  4. Install the new cutter unit and push until it locks.
  5. WARNING: never directly touch the cutter blade with fingers.
Complete cutter-board rotation and TC-4 removal illustration; do not touch the blade.
Complete cutter-board rotation and TC-4 removal illustration; do not touch the blade.

Diagram key

  • Cutter board: If cuts are poor after repeated use, turn the board as drawn; if still difficult, replace with TC-4 from an authorised Brother dealer.
  • 1: Complete enlargement shows the cutter board and curved turning arrow.
  • Curved board arrow: Shows the board turning as instructed.
  • 2: Pull both green sections in the depicted directions, then insert the new unit until it locks.
  • Two upward arrows: Each depicts removal of one cutter section.
  • Enlargement pointers: Connect each complete cutter detail to its compartment.

Shortcuts

Instructions from the manual
Use menu shortcutsView
Press Menu followed by Space for Language, 1 for Width, 2 for Label Length, 3 for Margin, 4 for File, 6 for Unit or 7 for LCD contrast.

Resetting the machine

Instructions from the manual
Reset the machine5 steps
  1. All text, settings and stored files are cleared.
  2. Turn power off.
  3. Hold Shift and R, then hold Power to turn on.
  4. Release Power first, then Shift and R.
  5. The machine turns on with internal memory reset.

Battery recommendations

Instructions from the manual
Store or dispose of batteries4 steps
  1. Mixing different battery types such as Ni-MH and alkaline can cause explosion.
  2. Remove batteries for extended non-use.
  3. Dispose at an appropriate collection point rather than general waste, observing all federal, state and local rules.
  4. For storage or disposal, wrap each battery with cellophane tape to prevent short circuits.
Complete battery-terminal insulation example.
Complete battery-terminal insulation example.

Diagram key

  • 1: Cellophane tape; wrap each battery during storage or disposal to prevent short circuits.
  • 2: Alkaline or Ni-MH battery; take used batteries to an appropriate collection point and observe applicable regulations.

Safety precautions

Instructions from the manual
Use power and stop for abnormal conditions7 steps
  1. Always use the suggested adapter and specified socket voltage.
  2. Do not touch during thunderstorms or use in high humidity.
  3. Do not overload, damage, modify, forcibly bend or pull the cord; keep heavy objects off it and hold the adapter when unplugging.
  4. Fully insert the plug and do not use loose sockets.
  5. Keep machine, adapter, plug and batteries dry.
  6. Do not disassemble or modify them.
  7. Immediately disconnect the adapter, remove batteries and stop if abnormal odour, heat, discolouration, deformation or anything unusual occurs during use or storage.
Handle batteries and prevent injury10 steps
  1. Keep metal away from both battery poles.
  2. Never use sharp objects to change batteries; do not burn or heat them or use damaged, deformed or leaking cells or cells with damaged labels.
  3. If fluid enters eyes, rinse immediately with plenty of clean water and seek medical attention.
  4. Rinse fluid on skin or clothes immediately with clean water.
  5. Keep machine and parts out of children’s reach; seek medical attention for swallowed objects.
  6. Never touch the blade or hot metal near the head just after printing.
  7. Do not drop or hit the machine or adapter, press the LCD or put a finger inside while closing the cover.
  8. Remove batteries and disconnect power when not using the machine.
  9. Use specified batteries without mixing age, type, charging level, maker or model, and never reverse polarity.
  10. Read Ni-MH battery and charger instructions and use a specialised charger before use; AD-24ES cannot recharge them.

General precautions

Instructions from the manual
Clean handle and store safely12 steps
  1. Use only marked Brother TZe tapes.
  2. Clean the machine with a soft lint-free dry cloth, never alcohol or organic solvents.
  3. Use a dry cotton swab for the head and never touch it directly.
  4. Do not put foreign objects into the exit slot, adapter connector or battery compartment.
  5. Avoid sun, rain, heaters, extreme temperatures, high humidity and dust.
  6. Do not force the cutter lever, print without tape or with an empty cassette, or pull or press cassette tape.
  7. Check material and environment before applying labels: peeling, permanent adhesion, colour changes or transfer can occur.
  8. Use only as described.
  9. Failure, repair or complete battery discharge can lose stored data; disconnecting power more than three minutes clears text, formats and saved files.
  10. Rechargeable batteries are not charged by the machine.
  11. Printed text and length can differ from the LCD.
  12. Remove the protective clear display sticker before use.

Controls and parts

See the manual diagrams 2 diagrams
PT-H200 LCD indicators; fixed-length lock is explained in the complete key.
PT-H200 LCD indicators; fixed-length lock is explained in the complete key.

Diagram key

  • 1: Size
  • 2: Font
  • 3: Cursor
  • 4: Shift
  • 5: Caps
  • 6: Underline/Frame
  • 7: Style
  • 8: Label Length; a lock symbol also appears when a specific length is selected.
Exact UK PT-H200 keyboard and complete23-item source key.
Exact UK PT-H200 keyboard and complete23-item source key.

Diagram key

  • 1: Menu key
  • 2: Power key
  • 3: Cursor key Left; with Shift, goes to the start of text.
  • 4: Escape key
  • 5: OK key
  • 6: Size key
  • 7: Font key
  • 8: Character keys; letters, digits and printed secondary characters.
  • 9: Shift key
  • 10: Caps key
  • 11: Accent key
  • 12: Tape cutter lever
  • 13: Clear key
  • 14: Print key
  • 15: Preview key
  • 16: Cursor key Right; with Shift, goes to the end of text.
  • 17: Style key
  • 18: Frame key
  • 19: Decorative key
  • 20: Backspace key
  • 21: Enter key
  • 22: Symbol key
  • 23: Space key; restores a selected setting to default.

Model details

Model and compatibility

Power and tape
Six AAA LR03 alkaline or AAA HR03 Ni-MH batteries, or AD-24ES. TZe tape3.5/6/9/12mm; ribbon12mm.
Dimensions and weight
Approximately109×202×55mm (W×D×H),400g without batteries or cassette.
File memory
Up to15labels of80characters each;1200characters total.

Related reviewed instructions

Manuals and sources

  1. Brother operation manual
  2. Brother model support and details
  3. Brother manual download listing
  4. Brother operation manual
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