MODEL REFERENCE

Brother PT-H75

10 errors · 10 troubleshooting topics · 34 guides

Brother PT-H75

The checks and guides below come from the official manuals for this model.

Errors and messages

Messages and indicator states from the manual
Batteryweak batteries
Replace weak batteries with new ones. Replace all six AAA alkaline LR03 batteries together with brand new batteries.
BATTERY!batteries nearly exhausted
The installed batteries are about to run out. This row supplies no separate remedy; see the reviewed power-supply instructions.
Invalidinvalid numbering or length input
3 checks
No text above the cursor when setting Numbering.
No separate remedy is supplied in this row; use the relevant reviewed Numbering or length instructions.
Invalid character selected for Numbering.
No separate remedy is supplied in this row; use the relevant reviewed Numbering or length instructions.
Invalid number selected for Tab Length or Label Length.
No separate remedy is supplied in this row; use the relevant reviewed Numbering or length instructions.
No Texttext missing for the selected operation
3 checks
Printing a text file with no stored data.
No separate remedy is supplied in this row.
Print pressed with no text entered.
No separate remedy is supplied in this row.
Copies, Numbering, Mirror or Text Preview selected with no text entered.
No separate remedy is supplied in this row.
Line Lmtthird line or insufficient tape width
2 checks
Entering a third line by pressing Enter.
No separate remedy is supplied in this row; see Making Two Line Text.
Printing two lines on 3.5 mm or 6 mm tape.
No separate remedy is supplied in this row; see Making Two Line Text.
No Cassetteprinting without a cassette
The row identifies trying to print without a cassette installed and supplies no separate remedy; see the reviewed cassette installation instructions.
Cutter Errorcutter used while printing
The row identifies using the cutter lever in the middle of printing. The Printing instructions prohibit cutting while Print or Feed is displayed.
Fulltext buffer full
The maximum number of characters, 80, has already been entered. This row supplies no separate remedy.
Text Lmttext exceeds selected label length
The text exceeds the selected label length or Auto Format setting length. This row supplies no separate remedy; see the relevant reviewed length instructions.
No Frame OK?frame setting invalid for 3.5 mm tape
When printing on 3.5 mm tape with an invalid frame enabled, press Enter to print without a frame or Backspace to cancel.

Troubleshooting

Find the problem you are experiencing
Display stays blank after power on3 checks
Battery insertion
Check that batteries are correctly inserted.
Weak batteries
Replace weak batteries.
Adapter connection
Check that AD-24ES is correctly connected.
Margins are too large1 check
Margins are too large
Under Margin, select Half or Narrow to reduce both margins.
Printing fails or characters are malformed3 checks
Cassette insertion
Check that the tape cassette is inserted correctly.
Empty cassette
Replace an empty tape cassette.
Compartment cover
Check that the tape compartment cover is properly closed.
Settings clear themselves2 checks
Weak batteries
Replace weak batteries.
Power disconnected for more than two minutes
All displayed text and formats are lost; Language, Unit and Time/Date settings also clear. This condition supplies no separate remedy.
Blank horizontal line through a label1 check
Blank horizontal line through a label
Dust may be on the print head. Remove the cassette and gently wipe the print head up and down with a dry cotton swab.
Machine locks up1 check
Machine locks up
  1. Turn the machine off.
  2. Hold Function and R, press Power to turn it back on, then release Function and R.
  3. Displayed text and formats are erased; Language, Unit and Time/Date settings also clear.
Power turns off when printing2 checks
Weak batteries
Replace weak batteries.
Battery insertion
Check that batteries are correctly inserted.
Tape does not feed or gets stuck2 checks
Tape path
Check that the tape end feeds under the tape guides.
Cutter used during printing
Do not touch the cutter lever during printing.
Clear text and format settings for a new label1 check
Clear text and format settings for a new label
Press Clear, select Txt&Format with Left/Right and press Enter.
Change the display language1 check
Change the display language
Follow Set the language in Initial Settings.

Guides

Power supply & tape cassettes

Instructions from the manual
Install batteries and a tape cassette7 steps
  1. Turn power off before replacing batteries or tape.
  2. Press the rough area at the top to open the tape compartment cover.
  3. Pull an installed cassette straight up and remove installed batteries.
  4. Insert six new AAA alkaline LR03 batteries with correct polarity; replace all six together with brand new ones.
  5. Insert the cassette so it slots into place and the tape end feeds under the guides; the guide supports TZe and TZ tapes in 3.5, 6, 9 or 12 mm widths.
  6. Securely close the back cover until it slots into place.
  7. Feed once using the reviewed Feeding instructions, then press the cutter lever to cut the tape.
Tape cover opening and complete head/cutter locations; power must be off before replacement.
Tape cover opening and complete head/cutter locations; power must be off before replacement.

Diagram key

  • Tape compartment cover: Press the rough top area to open it.
  • Print head: Do not touch it; clean with a soft wipe, with the troubleshooting procedure specifying a dry cotton swab.
  • Tape cutter lever: Do not apply excessive pressure or touch during printing.
  • Cover opening arrow: Shows the cover opening direction; turn power off before replacing batteries or cassette.
All six AAA battery positions, polarity signs and insertion direction.
All six AAA battery positions, polarity signs and insertion direction.

Diagram key

  • Six batteries: Use six new AAA alkaline LR03 batteries and replace all six together with brand new ones.
  • Repeated + and − signs: Match each battery pole to its depicted position.
  • Downward arrow: Shows the batteries entering the compartment with the illustrated polarity.
Complete cassette insertion and tape-guide enlargement.
Complete cassette insertion and tape-guide enlargement.

Diagram key

  • End of tape: The tape end must feed under the tape guides.
  • Tape guide: The complete enlargement shows the end beneath the guide.
  • Toothed Wheel: Named cassette component; this H75 guide supplies no separate winding procedure.
  • Cutter’s edge: Do not touch the cutter blade.
  • Tape exit slot: Keep foreign objects out.
  • Cassette insertion arrow: Shows the cassette moving into position until it slots into place.
  • Guide enlargement and connecting pointer: Shows the complete enlarged tape path and its position in the compartment.
Close the back cover securely after cassette insertion.
Close the back cover securely after cassette insertion.

Diagram key

  • Back cover: Close securely until it slots into place.
  • Cover-closing arrow: Shows closure direction. After tape installation, feed once and then press the cutter lever to cut.
Connect the optional adapter3 steps
  1. Insert the AD-24ES cord plug into the adapter jack at the bottom of the machine, then plug into the nearest standard electrical outlet.
  2. For memory backup, use AAA alkaline LR03 batteries together with the adapter.
  3. Use the specified voltage; keep equipment dry, fully insert the plug, avoid loose outlets and hold the plug when disconnecting.

Keyboard & lcd

Instructions from the manual
Read keyboard and LCD controlsView
The LCD displays one row of 12 characters; entered text may be up to 80 characters. The complete reviewed figure identifies every display indicator and keyboard control.

Initial settings

Instructions from the manual
Set power language and units5 steps
  1. Supply power with six AAA alkaline batteries or AD-24ES and press Power.
  2. Press Function, select Language with Left/Right and Enter, choose the language with Left/Right and press Enter; English is default.
  3. For units, press Function, choose Unit and Enter, choose mm or inch and Enter; mm is default.
  4. Power automatically turns off after five minutes without key presses.
  5. Backspace cancels operations.
Set the date and time4 steps
  1. Press Function, select TimeDate with Left/Right and Enter, select Clock and Enter.
  2. Enter the day, month and two-digit year, confirming each with Enter; then enter hours and minutes and confirm with Enter.
  3. The printed example sets 21 October 2009 at 10:30 using 21, 10, 09, 10 and 30.
  4. Right can also confirm a figure and advance to the next setting.
Reset to default settings3 steps
  1. Turn off.
  2. Hold Function and R, press Power to turn back on, then release Function and R.
  3. The troubleshooting reset note states that displayed text and formats are erased and Language, Unit and Time/Date settings are cleared.

Accessories (supplies may differ by distribution.)

Instructions from the manual
Replace a blunt cutter unit2 steps
  1. If repeated use blunts the cutter blade or wears the cutter stopper so tape is no longer cut cleanly, replace with TC-5 from an authorised Brother reseller.
  2. This section supplies no removal or installation sequence; do not touch the cutter blade or metal near the print head.

Warning

Instructions from the manual
Use power safely and stop for abnormalities7 steps
  1. Use the specified voltage and AD-24ES.
  2. Unplug immediately and stop during an electrical storm.
  3. Avoid high humidity, overloading the cord, heavy objects on it, damage, forcible bending or pulling.
  4. Hold the plug when disconnecting, fully insert it and avoid loose outlets.
  5. Keep machine, adapter and plug dry; never handle with wet hands or spill beverages.
  6. Do not disassemble or modify the machine, adapter or batteries, or use metal objects when changing batteries.
  7. Disconnect the adapter, remove batteries and immediately stop for abnormal odour, heat, discolouration, deformation or anything unusual during use or storage.

Caution

Instructions from the manual
Handle equipment and batteries safely7 steps
  1. Do not touch the cutter blade or metal near the print head, or press the cutter lever excessively.
  2. Remove batteries and disconnect the adapter for extended non-use.
  3. Correct battery polarity prevents leakage and damage.
  4. Do not drop or hit equipment or press the LCD.
  5. Check the material and environment before applying labels: peeling, permanent adhesion and colour change or transfer can occur.
  6. Stored data may be lost after failure, repair or expired batteries.
  7. Power disconnection beyond two minutes loses displayed text and formats and clears Language, Unit and Time/Date settings.

General precautions

Instructions from the manual
Clean handle and store the label maker6 steps
  1. Use only as documented.
  2. Clean with a soft dry cloth, never alcohol or organic solvents.
  3. Use a soft wipe such as a cotton swab for the head and never touch it with fingers; the troubleshooting cleaning instruction specifies a dry swab.
  4. Keep foreign objects out of the tape exit and adapter connector.
  5. Avoid direct sun, rain, heaters, hot appliances, dashboards or car rears, extreme temperatures, high humidity and dust; standard operation is 10–35°C.
  6. Never print with an empty cassette or pull tape being fed, as damage can result.

Switching upper case/lower case

Instructions from the manual
Switch uppercase and lowercaseView
Press Caps to switch uppercase on or off.

Making two line text

Instructions from the manual
Create two-line textView
Move the cursor to the position where the second line should start and press Enter. Use 9 mm or 12 mm tape for two-line text.

Entering symbols

Instructions from the manual
Enter symbols3 steps
  1. Press Symbol, select a symbol with Left/Right and press Enter.
  2. Press Symbol to advance to the next group; Backspace cancels.
  3. The complete 13-group symbol table is on manual PDF page 2.

Entering accented characters

Instructions from the manual
Enter accented characters3 steps
  1. Enter the base character, press Accent, select the accented character with Accent or Left/Right, then press Enter.
  2. Backspace cancels.
  3. Character order depends on the LCD language; the complete uppercase and lowercase character table is on PDF page 2.

To clear

Instructions from the manual
Delete characters or clear a labelView
Backspace deletes letters individually. Press Clear, select Txt&Format with Left/Right and Enter to clear all text and settings, or choose Text Only and Enter to clear only text.

[size]

Instructions from the manual
Set text size3 steps
  1. Press Function, choose Size with Left/Right and Enter, choose Large, Medium or Small and Enter.
  2. Text size automatically adjusts to tape width.
  3. Function plus 1 is the shortcut; Enter confirms.

[width]

Instructions from the manual
Set character widthView
Press Function, choose Width with Left/Right and Enter, select Normal, ×2 or ×1/2 and Enter. Function plus 2 is the shortcut; Enter confirms.

[style] (vertical)

Instructions from the manual
Set character style2 steps
  1. Press Function, choose Style with Left/Right and Enter, choose Normal, Bold, Outline, Shadow, Italic, I+Bold, I+Outl, I+Shadow or Vertical and Enter.
  2. Function plus 3 is the shortcut; Enter confirms.

[underline/frame]

Instructions from the manual
Select underline or frame3 steps
  1. Press Function, choose Undl/Frm with Left/Right and Enter, choose Off, Undl, Round, Candy, Callout, Banner or Wooden and Enter.
  2. Frames cannot print on 3.5 mm tape.
  3. Function plus 4 is the shortcut; Enter confirms.

[tab]

Instructions from the manual
Insert a tab4 steps
  1. Position the cursor where the tab belongs.
  2. Press Function, choose Tab with Left/Right and Enter.
  3. The example places a tab between ABC and D.
  4. Function plus 5 is the shortcut; Enter confirms.

[tab length](auto / 0 - 100 mm)

Instructions from the manual
Set tab length3 steps
  1. Press Function, choose Tab Length with Left/Right and Enter, choose Auto or 0–100 mm with Left/Right or number keys and press Enter.
  2. Space returns to Auto.
  3. Function plus 6 is the shortcut; Enter confirms.

[label length](auto / 30 - 300 mm)

Instructions from the manual
Set label length3 steps
  1. Press Function, choose Length with Left/Right and Enter, choose Auto or 30–300 mm with Left/Right or number keys and press Enter.
  2. Space returns to Auto.
  3. Function plus 7 is the shortcut; Enter confirms.

[auto format]

Instructions from the manual
Choose an Auto Format length3 steps
  1. Press Function, choose A/F with Left/Right and Enter, select a format and Enter.
  2. Formats are VCR VHS 140 mm, Mini DV 42 mm, Audio 89 mm, CD Spine 113 mm, File Tab 82 mm and Divider 42 mm.
  3. Function plus 8 is the shortcut; Enter confirms.

Text preview

Instructions from the manual
Preview text4 steps
  1. Press Function, select Preview with Left/Right and Enter.
  2. The LCD scrolls all text and label length in inch/mm, then returns to the original text.
  3. Font, style, size, underline/frame and other features cannot be previewed.
  4. Function plus the comma key is the shortcut; Enter confirms.

Feeding (tape feed)

Instructions from the manual
Feed tapeView
Press Function, select Feed with Left/Right and Enter. Function plus the period key is the shortcut; Enter confirms. Do not pull the tape being fed.

Printing

Instructions from the manual
Print cut and apply a label4 steps
  1. Press Print.
  2. Cut by pushing the cutter lever at the upper-right of the machine; never cut while Print or Feed is displayed.
  3. For Chain Print, follow the reviewed feed prompt instructions before cutting.
  4. Peel the printed label from its backing and apply; first check the material and conditions as labels can peel, become irremovable or transfer colour.

[margin] (tape margin)

Instructions from the manual
Set margins and use Chain Print9 steps
  1. Press Function, select Margin with Left/Right and Enter, choose Full, Half, Narrow or Chain Prt and Enter.
  2. Full leaves 25 mm each side, Half 12 mm and Narrow 4 mm; cut along printed dots with scissors to centre the text.
  3. Chain Prt prints multiple copies with minimum margins or combines different styles.
  4. Enter text in one style and press Print.
  5. At OK to Feed?, press Backspace to cancel feeding; enter the second text in another style and print.
  6. After the final label press Enter at OK to Feed? to feed, then cut.
  7. Always feed before cutting or part of the text may be cut off.
  8. Never pull tape.
  9. Function plus 9 opens Margin; Enter confirms.

[copies]

Instructions from the manual
Print multiple copies2 steps
  1. Press Function, select Print Option with Left/Right and Enter, choose Copies and Enter, select up to nine copies with Left/Right or number keys and Enter.
  2. Function plus Print is the Print Option shortcut.

[numbering]

Instructions from the manual
Print incrementing numbers5 steps
  1. Enter text and position the cursor on the number to increment.
  2. Press Function, choose Print Option with Left/Right and Enter, select Numbering and Enter, choose the highest number to print and Enter.
  3. The selected number increases by one after each label.
  4. The source example prints 0123, 0124 and 0125.
  5. Function plus Print opens Print Option.

[mirror]

Instructions from the manual
Print mirror labels3 steps
  1. Press Function, select Print Option with Left/Right and Enter, select Mirror and Enter, then confirm Mirror Prt? with Enter.
  2. Use clear tape so the text is read correctly from the opposite side of glass, windows or another transparent surface.
  3. Function plus Print opens Print Option.

File (memory)

Instructions from the manual
Save a label file5 steps
  1. Enter the text.
  2. Press Function, select File with Left/Right and Enter, choose Save and Enter, select a file number with Left/Right and Enter.
  3. Up to nine labels can be stored, recalled, edited or overwritten.
  4. Function plus 0 opens File.
  5. If Overwrite? appears because that file number is occupied, Enter saves the new label or Backspace cancels.
Print a stored label3 steps
  1. Press Function, select File with Left/Right and Enter, choose Print and Enter, select a file number with Left/Right and Enter.
  2. Up to nine labels can be stored, recalled, edited or overwritten.
  3. Function plus 0 opens File.
Open a label file3 steps
  1. Press Function, select File with Left/Right and Enter, choose Open and Enter, select a file number with Left/Right and Enter.
  2. Up to nine labels can be stored, recalled, edited or overwritten.
  3. Function plus 0 opens File.

Time/date function

Instructions from the manual
Insert and format time or date5 steps
  1. Place the cursor where the time/date should be inserted and press Time/Date.
  2. To select its format, press Function, choose TimeDate with Left/Right and Enter, choose Format and Enter, choose the format and Enter.
  3. The eight formats are D/M/Y, D/M/Y hm, D.M.Y, D.M.Y hm, Y-M-D, Y-M-D hm, M/D/Y and M/D/Y hm.
  4. Changing Clock in Initial Settings changes time/date numbers.
  5. Function plus Time/Date opens TimeDate.

Controls and parts

See the manual diagrams 1 diagram
PT-H75 display indicators and complete keyboard controls.
PT-H75 display indicators and complete keyboard controls.

Diagram key

  • Size: Shows selected text size.
  • Cursor: Marks the position within entered text.
  • Caps: Shows uppercase selection.
  • Width: Shows selected character width.
  • Style: Shows selected text style.
  • Underline/Frame: Shows the selected underline or frame.
  • Label Length: Shows the label-length setting.
  • Power key: Turns the machine on; automatic off follows five minutes without key presses.
  • Function key: Opens the reviewed function menus and shortcuts.
  • Character key: Enters letters from the ABC keyboard.
  • Clear key: Offers Txt&Format or Text Only clearing.
  • Caps key: Switches uppercase and lowercase.
  • Symbol key: Opens the symbol table and advances groups.
  • Print key: Prints the label; Function plus Print opens Print Option.
  • Cursor key: Repeated Left and Right buttons select settings and move through text.
  • Backspace key: Deletes one character and cancels operations.
  • Enter key: Confirms a setting or inserts a second line.
  • Accent key: Selects accented characters after a base character.
  • Space key: Enters a space; returns Tab Length and Label Length to Auto.
  • Time/Date key: Inserts the selected time/date format at the cursor.
  • Number key: Repeated digit keys enter numeric values, including lengths and copy counts.

Model details

Model and compatibility

Power supply
Six AAA alkaline LR03 batteries or optional AD-24ES adapter; use both for memory backup.
Tape
Brother TZe or TZ tape in3.5,6,9,12mm widths; two-line text needs9or12mm.
Dimensions and weight
107.4×202.6×56.6mm (W×D×H);365g without batteries or cassette.

Related reviewed instructions

Manuals and sources

  1. Brother operation manual
  2. Brother model support and details
  3. Brother manual download listing
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