MODEL REFERENCE

Roborock Qrevo Master

1 error · 20 troubleshooting topics · 50 guides

Roborock Qrevo Master

The checks and guides below come from the official manuals for this model.

Errors and indicators

Light patterns and messages documented in the manual
Flashing redrobot error with app notification; a voice alert may sound
After more than ten minutes in an error state, the robot sleeps automatically. Manually placing a malfunctioning robot on the dock ends the current cleanup.

Troubleshooting

Find the problem you are experiencing
Unable to power on2 checks
Low battery: charge the robot on its dock before using it.
Low battery: charge the robot on its dock before using it.
Battery temperature is outside the allowed range. Use only at 4–40 °C (39–104 °F).
Battery temperature is outside the allowed range. Use only at 4–40 °C (39–104 °F).
Unable to charge3 checks
The dock may lack power. Check the power-cord connection at both ends.
The dock may lack power. Check the power-cord connection at both ends.
Poor charging contact: clean the contacts on both dock and robot.
Poor charging contact: clean the contacts on both dock and robot.
Verify that the dock indicator is lit.
Verify that the dock indicator is lit.
Slow charging2 checks
At high or low temperatures, slower charging is automatic and protects battery life.
At high or low temperatures, slower charging is automatic and protects battery life.
Dirty charging contacts: wipe them with a dry cloth.
Dirty charging contacts: wipe them with a dry cloth.
Unable to return to dock3 checks
Clear excess obstacles around the dock and move it to an open area.
Clear excess obstacles around the dock and move it to an open area.
If the robot is too far away, move it nearer the dock and try again.
If the robot is too far away, move it nearer the dock and try again.
Wipe a dirty dock locator with a dry cloth.
Wipe a dirty dock locator with a dry cloth.
Noise during cleaning2 checks
Main brushes, flexible side brush or main wheels may be jammed. Switch off the robot and clean these parts.
Main brushes, flexible side brush or main wheels may be jammed. Switch off the robot and clean these parts.
A jammed omnidirectional wheel can be removed with a screwdriver for cleaning.
A jammed omnidirectional wheel can be removed with a screwdriver for cleaning.
Unable to connect to WiFi4 checks
If WiFi is disabled, reset it and try again.
If WiFi is disabled, reset it and try again.
Move the robot somewhere with better WiFi reception if the signal is weak.
Move the robot somewhere with better WiFi reception if the signal is weak.
For an abnormal WiFi connection, reset WiFi, install the latest app and retry.
For an abnormal WiFi connection, reset WiFi, install the latest app and retry.
If WiFi suddenly stops connecting, router settings may be at fault. Contact Roborock Customer Service for troubleshooting assistance.
If WiFi suddenly stops connecting, router settings may be at fault. Contact Roborock Customer Service for troubleshooting assistance.
Is power always being drawn when the robot is on the dock?1 check
A docked robot uses a very small amount of power to maintain its battery.
A docked robot uses a very small amount of power to maintain its battery.
Does the robot need to be charged for at least 16 hours for the first three uses?1 check
No special sixteen-hour first charges are needed: lithium-ion batteries have no memory effect. Use the robot after a full charge.
No special sixteen-hour first charges are needed: lithium-ion batteries have no memory effect. Use the robot after a full charge.
The robot does not resume cleaning after recharging2 checks
Check that DND is off; DND prevents automatic top-up and resumption.
Check that DND is off; DND prevents automatic top-up and resumption.
Manual placement on the dock or sending it there with buttons prevents cleaning from resuming.
Manual placement on the dock or sending it there with buttons prevents cleaning from resuming.
The robot begins to miss certain spots1 check
Wipe dirty wall, cliff or carpet sensors using a soft, dry cloth.
Wipe dirty wall, cliff or carpet sensors using a soft, dry cloth.
Scheduled cleaning is not working1 check
Maintain charge: scheduled cleaning starts only above 15% battery.
Maintain charge: scheduled cleaning starts only above 15% battery.
The status indicator light is steady red4 checks
For a voltage error, compare local voltage with the dock rating.
For a voltage error, compare local voltage with the dock rating.
Check that the clean water tank is seated correctly; refill if needed.
Check that the clean water tank is seated correctly; refill if needed.
Check that the dirty water tank is seated correctly; empty if needed.
Check that the dirty water tank is seated correctly; empty if needed.
Check correct installation of both cleaning tank module and cleaning tank filter.
Check correct installation of both cleaning tank module and cleaning tank filter.
Reduced emptying performance or unusual noise when emptying2 checks
Check and correctly fit the main brushes and their cover.
Check and correctly fit the main brushes and their cover.
Clear blockages from the filter, air duct, suction inlet, air inlet, dustbin or dust bag.
Clear blockages from the filter, air duct, suction inlet, air inlet, dustbin or dust bag.
Reduced mop washing performance2 checks
Attach mop cloths flat on their mounts if they are fitted incorrectly.
Attach mop cloths flat on their mounts if they are fitted incorrectly.
For a dirty floor, select a different mop-wash mode in the app to improve cleaning.
For a dirty floor, select a different mop-wash mode in the app to improve cleaning.
Unable to start auto-drying2 checks
Check the app: auto-drying may be disabled.
Check the app: auto-drying may be disabled.
Automatic drying starts only following mopping or mop washing.
Automatic drying starts only following mopping or mop washing.
Unable to auto-empty4 checks
Check the app: auto-emptying may be disabled.
Check the app: auto-emptying may be disabled.
Fit the dock dust-container cover if missing.
Fit the dock dust-container cover if missing.
Returning to the dock without cleaning does not trigger auto-emptying.
Returning to the dock without cleaning does not trigger auto-emptying.
DND prevents auto-emptying after docking. Change the cleaning time or DND period, or start emptying manually.
DND prevents auto-emptying after docking. Change the cleaning time or DND period, or start emptying manually.
Unable to wash the mop cloths5 checks
Unused mop cloths are not washed.
Unused mop cloths are not washed.
Mop washing requires starting from the dock and a dock on the app map; otherwise the robot will not return for washing.
Mop washing requires starting from the dock and a dock on the app map; otherwise the robot will not return for washing.
Check clean-tank seating and refill if necessary.
Check clean-tank seating and refill if necessary.
Check dirty-tank seating and empty if necessary.
Check dirty-tank seating and empty if necessary.
Check the cleaning tank module and its filter are installed correctly.
Check the cleaning tank module and its filter are installed correctly.
Unable to wash the mop cloths with hot water1 check
Verify that Mop Washing with Hot Water is enabled in the app.
Verify that Mop Washing with Hot Water is enabled in the app.
Unable to extend the mop cloth3 checks
Enable FlexiArm Design Extend Mopping in the app if it is off.
Enable FlexiArm Design Extend Mopping in the app if it is off.
Mop extension occurs only beside walls and certain obstacles.
Mop extension occurs only beside walls and certain obstacles.
Inspect the mop extension structure for sticking.
Inspect the mop extension structure for sticking.
The flexible side brush is unable to extend3 checks
Enable FlexiArm Design Extend Cleaning in the app if it is off.
Enable FlexiArm Design Extend Cleaning in the app if it is off.
The flexible side brush does not extend at every corner or on every pass along a wall.
The flexible side brush does not extend at every corner or on every pass along a wall.
Check whether the flexible side brush is jammed.
Check whether the flexible side brush is jammed.

Guides

Safety information

Instructions from the manual
Safety warnings and precautions22 steps
  1. WARNING: Use only the specified EWFD22LRR dock.
  2. WARNING: The main-brush cover contains hair-cutting blades.
  3. Install both main brushes before installing that cover.
  4. WARNING: Switch off and unplug when not in use and before cleaning or maintenance.
  5. WARNING: Connect only to a properly grounded outlet and follow the grounding instructions.
  6. CAUTION: Remove other appliances’ cords from the cleaning area.
  7. CAUTION: Do not run it in a room where a baby or child sleeps.
  8. CAUTION: Do not run it near lit candles or fragile objects on the cleaning floor.
  9. CAUTION: Do not run it where it could strike furniture holding lit candles.
  10. CAUTION: Children must not sit on the robot.
  11. CAUTION: Do not carry by the vertical bumper, top cover, side brush or bumper.
  12. Do not lift the dock by its base, tank handles or dust cover.
  13. CAUTION: Put the dock on hard, flat flooring away from fire, heat and water; avoid narrow areas or positions where the robot could be suspended.
  14. CAUTION: Children aged eight or older and people with reduced capabilities or limited experience may use it only with supervision or safe-use instruction and an understanding of the hazards.
  15. Children must not play with it or perform cleaning or maintenance unsupervised.
  16. CAUTION: Do not dismantle, modify or repair the battery or charging dock.
  17. CAUTION: Take protective measures if the dock location is prone to thunderstorms or unstable voltage.
  18. CAUTION: Do not rinse the robot or dock.
  19. CAUTION: Follow the user manual; the user bears loss or damage from improper use.
  20. CAUTION: Before cleaning, fit the dustbin, washable filter, dust bag, side brush, mop cloths, main brushes and main-brush cover correctly.
  21. CAUTION: Do not stand or sit on either robot or dock.
  22. CAUTION: To avoid corrosion or damage, use no disinfectant and use only Roborock-recommended cleaning solution in the tank.
Raised areas and dry floors2 steps
  1. Do not put low objects such as shoes or mats near stairs or other raised areas: malfunctioning sensors could cause a fall.
  2. Keep the operating floor free of water to prevent water damage.

Grounding instructions

Instructions from the manual
Grounding and electrical connection8 steps
  1. This appliance must be grounded.
  2. If it malfunctions or breaks down, grounding provides a path of least resistance to reduce electric-shock risk.
  3. Insert its equipment-grounding plug into an appropriate properly installed grounded outlet in accordance with local codes and ordinances.
  4. WARNING: Incorrect equipment-grounding connection risks electric shock.
  5. Consult a qualified electrician or service person if uncertain whether the outlet is grounded.
  6. Do not modify the supplied plug; have a qualified electrician install a suitable outlet if it will not fit.
  7. Use a nominal 120-V circuit with an outlet matching the grounded plug.
  8. Do not use an adaptor.

Battery and charging

Instructions from the manual
Battery, storage and transport8 steps
  1. Keep the dock clear of heat sources such as radiators.
  2. Do not wipe charging contacts with wet hands or a wet cloth.
  3. Before storage, fully charge and switch off the robot, then store somewhere cool and dry.
  4. Recharge at least once every three months to prevent overdischarge.
  5. Use only at 4–40 °C (39–104 °F), with no liquid or sticky material on the floor.
  6. Take spent batteries to a professional recycling organisation rather than discarding them.
  7. Before transport, power off and empty all remaining fluid from the tanks.
  8. The original packaging is recommended.
Battery charging and storage temperaturesView
Charge and use the battery at 4–40°C (39–104°F). For three-month storage, the range is −20–45°C (−4–113°F); for six-month storage, −20–20°C (−4–68°F).

Product overview

Instructions from the manual
Robot controls and power indicator4 steps
  1. Hold Power/Clean to turn the robot on or off; press it to start cleaning.
  2. Press Dock to return to the dock or start emptying; hold Dock for spot cleaning or mop washing, according to the robot location.
  3. Power indicator: white at battery level at least 15%; red below 15%; breathing during charging or startup; flashing red on error; breathing blue during remote viewing; slowly flashing blue while waiting for WiFi; quickly flashing blue while connecting; steady blue when voice assistant is ready or WiFi is connected.
  4. Press any button to stop the robot during cleaning or docking.
Dock status indicator2 steps
  1. Dock status indicator: breathing during emptying or mop washing; red for dock error; off when powered off or charging.
  2. The light is on when the dock is powered and off when the robot charges.
Identify robot, mop, dustbin and dock parts3 steps
  1. Use the complete reviewed overview keys to identify the robot, mop-cloth mount, dustbin, dock and power-cord storage.
  2. Secure the mop cloths flat in place.
  3. The applicable US robot is QR2PPS with EWFD22LRR dock.

Installation

Instructions from the manual
Prepare the cleaning area5 steps
  1. Tidy cords, hard or sharp objects such as nails and glass, and loose items.
  2. Move unstable, fragile, precious or dangerous items to prevent injury or damage from tangling, collisions or objects being knocked over.
  3. Always use a physical security barrier in raised areas to prevent falls and injury or damage.
  4. On first use, follow the whole cleaning route to watch for problems; the robot can clean by itself on later uses.
  5. Vacuum floors at least three times before the first mopping cycle to prevent excessive dirt buildup on the mop cloths.

Assembly

Instructions from the manual
Assemble the dock and mop modules6 steps
  1. Place the dock on hard, flat wood, tile or concrete flooring, flat against a wall.
  2. Attach the base by pressing down both sides firmly, then the middle connecting part until it clicks.
  3. Connect the power cord at the back and keep excess cord in the storage slot.
  4. The cord may exit either side.
  5. Secure the water tanks when moving the dock so they do not fall off.
  6. Align the mop axles with the robot and install until they click.

Positioning the dock

Instructions from the manual
Position the dock10 steps
  1. Reserve about 0.9 m (2.9 ft) height, 0.4 m (1.3 ft) length and 1.2 m (3.9 ft) width, as labelled in the manual diagram.
  2. Choose good WiFi reception, plug in, and confirm the status indicator is on.
  3. Do not leave the cord hanging vertically where the robot could catch it and move or disconnect the dock.
  4. The status light is on when powered, off during robot charging, and red on error.
  5. Use a flat floor away from fire, heat and water; avoid narrow spaces or suspended positions.
  6. A soft carpet or mat may tilt the dock and impede docking and departing.
  7. Avoid direct sunlight and anything blocking the dock location beacon.
  8. Do not use without clean and dirty water tanks, dust container cover, disposable dust bag or cleaning tank module.
  9. Maintain as instructed; do not wipe the dock cord or charging contacts with wet cloth or tissue.
  10. A little water after factory water tests is normal.

Powering on & charging

Instructions from the manual
Power on and charge5 steps
  1. Hold Power/Clean to turn on.
  2. Wait for a steady power light, place the robot in front of the plugged-in dock, then press Dock to return automatically for charging.
  3. Keep the robot charged to maintain battery performance.
  4. During charging the dock status light is off and robot power light breathes.
  5. If low battery prevents startup, place the robot on the dock to charge.

Connecting to the app

Instructions from the manual
Connect the app and reset WiFi9 steps
  1. Download and install Roborock from the App Store or Google Play, or use the manual QR code.
  2. Hold Power/Clean and Dock together until the voice says “Resetting WiFi”.
  3. Wait for the power light to flash blue slowly.
  4. Reset WiFi and add as a new device if router configuration, forgotten password or another reason prevents connection.
  5. Open Roborock, tap “Scan to Connect” or “Search for Device”, and follow its guide.
  6. App updates may change the process; follow the current in-app guide.
  7. Only 2.4 GHz WiFi is supported.
  8. After waiting more than five minutes for connection, WiFi disables automatically.
  9. Reset WiFi before trying again.

Turning on/off

Instructions from the manual
Turn the robot on or offView
Hold Power/Clean to turn on; the power light comes on and the robot enters standby. Hold it to turn off and finish the cleaning cycle. The robot cannot turn off while charging.

Filling the water tank

Instructions from the manual
Fill the clean water tank6 steps
  1. Lift the clean water tank, open its lid and fill with tap water to MAX.
  2. Close the lid, lock the latch and refit the tank.
  3. Use only cold water to prevent deformation.
  4. Do not use disinfectant; use only cleaning solution recommended by Roborock.
  5. Excess solution may make the robot slip and operate improperly.
  6. Wipe water stains on the outside with a soft, dry cloth before refitting.

Starting cleaning

Instructions from the manual
Start cleaning9 steps
  1. Press Power/Clean.
  2. The robot plans its route, cleans zone edges and then fills each room in a zigzag before moving to the next.
  3. Start from the dock and do not move the dock during cleaning so it can return automatically.
  4. If battery is too low, charge before starting.
  5. Tidy cords, including the dock cord, and valuables from the floor: loose items may be dragged, disconnect appliances, or damage cords and property.
  6. If cleaning finishes in less than ten minutes, the area is cleaned twice.
  7. If battery runs low, the robot returns to charge and then resumes where it stopped.
  8. Mop mounts retract for carpet cleaning; you can also set carpet as a no-go zone in the app.
  9. Confirm mop cloths are installed properly before every task.

Spot cleaning

Instructions from the manual
Spot cleaningView
Hold Dock to clean a 1.5 m (4.9 ft) square centred on the robot. Afterwards it returns to its starting point and enters standby.

Pause

Instructions from the manual
Pause or resumeView
Press any button while running to pause. Press Power/Clean to resume or Dock to return for charging. Manually placing a paused robot on the dock ends the current cleanup.

Sleep

Instructions from the manual
Sleep and automatic shutdown3 steps
  1. After pausing for over ten minutes the robot sleeps and its power light flashes every few seconds.
  2. Press any button to wake it.
  3. It does not sleep while charging; after more than twelve hours asleep it automatically shuts down.

Dnd mode

Instructions from the manual
Do Not Disturb modeView
Default DND is 22:00–08:00. Disable or change the period in the app. DND prevents automatic cleaning resumption, dims the power indicator and lowers voice-message volume.

Mop washing

Instructions from the manual
Wash mop cloths6 steps
  1. During cleaning the robot decides when to return for washing and water refilling.
  2. To start washing manually, use the corresponding app button.
  3. Press any robot button to stop.
  4. Start cleaning from the dock and do not move it so automatic washing works.
  5. Do not touch water outlets because hot water can burn.
  6. Adjust mop-wash frequency and mode in the app.

Emptying

Instructions from the manual
Empty the dustbin at the dock6 steps
  1. After cleaning the robot returns and auto-empties as needed.
  2. To start manually, press Dock on the docked robot or the corresponding app button.
  3. Press any button to stop.
  4. After a long period without emptying, empty the dustbin manually and ensure the air inlet is clear for optimum emptying.
  5. Disable auto-emptying in the app if needed.
  6. Avoid frequent manual emptying.

Drying

Instructions from the manual
Dry mop clothsView
Drying begins automatically after mop washing or completed cleaning. Start or stop it with the app button. Adjust drying duration or disable auto-drying in the app.

Charging

Instructions from the manual
Return to charge3 steps
  1. After cleaning the robot returns to charge.
  2. Press Dock to send a paused robot back; its power light breathes during charging.
  3. If it cannot find the dock, it returns to its starting point; place it on the dock manually to charge.

Resetting the system

Instructions from the manual
Reset the systemView
If the robot does not respond to a button or cannot turn off, press Reset. Existing settings such as scheduled cleaning and WiFi return to factory settings.

Restoring factory settings

Instructions from the manual
Restore factory settings3 steps
  1. If a system reset does not restore correct operation, turn the robot on.
  2. Hold Dock while pressing Reset until the voice says “Restoring factory settings”.
  3. The robot then returns to factory settings.

Main brushes

Instructions from the manual
Clean the main brushes14 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. Clean every two weeks and replace every six to twelve months, or immediately if abnormal wear occurs; replacement frequency varies with actual use.
  3. Turn the robot over and press the cover latches to remove the main brush cover.
  4. Pull out both brushes and remove bearings, caps and hair-blocking rings.
  5. Remove hair or dirt from both ends; refit rings, caps and bearings.
  6. Refit both main brushes and firmly snap bearings in place.
  7. Only after bearings are secure, install the cover.
  8. Seat all four teeth in their slots and press the cover latches until they click.
  9. Lift the cover at each side to confirm it is secure.
  10. Press both red latches into place.
  11. Wipe brushes with a wet cloth; if wet, air-dry away from direct sunlight.
  12. Do not use corrosive cleaning fluid or disinfectant.
  13. WARNING: Blades inside the main brush cover can injure.
  14. Install both brushes before the cover; with the cover in place, keep your body and pets away from the brushes.

Flexible side brush

Instructions from the manual
Clean the flexible side brush3 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. Clean monthly and replace every three to six months, or immediately if abnormally worn.
  3. Unscrew the side brush, remove and clean it, then reinstall and tighten the screw.

Omnidirectional wheel

Instructions from the manual
Clean the omnidirectional wheel6 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. Clean as required.
  3. Use a tool such as a small screwdriver to pry out the axle and remove the wheel.
  4. Do not remove the bracket.
  5. Rinse wheel and axle with water to clear hair and dirt.
  6. Air-dry, refit and press wheel and axle back into place.

Main wheels

Instructions from the manual
Clean the main wheelsView
Before maintenance, switch the product off and unplug it from the socket. As required, wipe main wheels with a soft, dry cloth.

Dustbin

Instructions from the manual
Clean the dustbin7 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. Clean as required.
  3. Remove the magnetic top cover and press the dustbin latch to remove the bin.
  4. Remove filter cover, press filter latch and remove washable filter, then empty the bin.
  5. Fill with clean water, refit the filter, gently shake and pour out dirty water.
  6. Use only clean water without cleaning liquid to prevent blockage.
  7. Allow at least 24 hours for the bin, filter cover and filter to dry thoroughly before refitting.

Washable filter

Instructions from the manual
Clean the washable filter6 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. Clean every two weeks; replace every six to twelve months or immediately if abnormally worn.
  3. Remove filter cover and washable filter.
  4. Rinse repeatedly and tap out as much dirt as possible.
  5. Do not touch the filter surface with hands, brushes or hard objects.
  6. Allow at least 24 hours to dry thoroughly before refitting.

Mop cloths

Instructions from the manual
Clean and refit mop cloths5 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. Clean as required and replace every one to three months, or immediately if abnormally worn.
  3. Remove cloths from mounts, clean and air-dry.
  4. Stick them flat on their mounts.
  5. Dirty cloths impair mopping; clean before use.

Robot sensors

Instructions from the manual
Clean robot sensors2 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. As required, use a soft, dry cloth on the dock locator, Reactive AI obstacle-recognition sensor, wall sensor, communication sensor, carpet sensor and all five cliff sensors.

Moving dock

Instructions from the manual
Move the dock3 steps
  1. Grip the rear cord-storage slot with one hand and the inner side of the front board with the other.
  2. Do not lift by the base, water-tank handles or dust container cover, because the dock could fall off.
  3. Secure tanks before moving.

Dirty water tank

Instructions from the manual
Clean the dirty water tank5 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. As required, open the tank lid and empty dirty water.
  3. Add clean water, close lid and shake; empty again, lock lid and refit.
  4. Use cold water only to prevent deformation.
  5. Wipe exterior water stains with soft, dry cloth before refitting.

Charging contacts

Instructions from the manual
Clean charging contactsView
Before maintenance, switch the product off and unplug it from the socket. As required, wipe charging contacts on both robot and dock with a soft, dry cloth.

Replacing disposable dust bag

Instructions from the manual
Replace the disposable dust bag10 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. Replace as required.
  3. Remove the dust container cover.
  4. Pull out the bag in the indicated direction and discard; its handle seals it against leakage.
  5. Always fit a bag before replacing the cover to avoid emptying without a bag.
  6. Auto-emptying can also be disabled in the app.
  7. Wipe around the filter with a dry cloth.
  8. Fit a new bag along its slot and unfold it for best emptying.
  9. Confirm it is installed correctly to prevent escaping waste damaging the dock.
  10. Refit the cover securely to seal the container.

Cleaning tank module

Instructions from the manual
Clean the cleaning tank module4 steps
  1. Before maintenance, switch the product off and unplug it from the socket.
  2. As required, remove the cleaning tank module.
  3. Remove its tank and filter and rinse them with water.
  4. Refit filter and tank, then reinstall the module.

Environmental protection description

Instructions from the manual
Remove the battery for disposal only9 steps
  1. This procedure is only for disposal, not daily operation.
  2. Recycle the battery through local authorities or a battery-recycling facility to prevent pollution.
  3. Run the robot away from the dock until the battery is empty.
  4. Turn it off.
  5. Unscrew and remove the battery cover.
  6. Press the latch, pull out the connector and remove the battery.
  7. Before removal ensure the battery is completely drained and the robot is disconnected from the dock.
  8. Remove the whole pack; do not damage its casing, which risks short circuit or hazardous leakage.
  9. If battery fluid touches you, rinse thoroughly with water and obtain immediate medical care.

Important safety instructions

Instructions from the manual
Important safety instructions21 steps
  1. WARNING: Use indoors and avoid wet surfaces.
  2. WARNING: Read the instruction manual.
  3. WARNING: The brush can start unexpectedly; disconnect the main brush before cleaning or servicing.
  4. WARNING: Do not treat the appliance as a toy.
  5. Supervise closely around children, pets and plants.
  6. WARNING: Follow the manual and use only manufacturer-recommended attachments.
  7. WARNING: Do not use with a damaged plug or cord.
  8. Return to a service centre if malfunctioning, dropped, damaged, left outdoors or dropped in water.
  9. WARNING: Do not pull, carry or handle by the cord, trap it in doors, or drag it around sharp edges.
  10. WARNING: Do not run over the cord; keep it away from hot surfaces.
  11. WARNING: Unplug by grasping the plug, never the cord.
  12. WARNING: Do not touch the charger, plug or terminals with wet hands.
  13. WARNING: Keep openings unobstructed and clear of dust, lint, hair and anything restricting airflow.
  14. WARNING: Keep hair, loose clothes, fingers and body parts clear of openings and moving components.
  15. WARNING: Do not collect flammable or combustible liquids such as gasoline, or operate where they may be present.
  16. WARNING: Do not collect burning or smoking material, including cigarettes, matches or hot ashes.
  17. WARNING: Do not operate without a dust bag.
  18. WARNING: Prevent accidental startup: switch off before connecting a battery, lifting or carrying.
  19. A finger on the switch or energising a switched-on appliance can cause accidents.
  20. WARNING: Recharge only with the specified charger; a charger intended for another pack can cause fire.
  21. WARNING: Use only designated battery packs to avoid fire or injury.

Warning

Instructions from the manual
Battery and appliance safety warnings17 steps
  1. WARNING: Switch off before adjustments, accessory changes or storage to prevent accidental startup.
  2. WARNING: Keep an unused battery away from clips, coins, keys, nails, screws and other metal that could bridge terminals; shorting can cause fire or burns.
  3. WARNING: Avoid ejected battery liquid.
  4. Rinse accidental contact with water; also seek medical help for eye exposure.
  5. The liquid can cause burns or irritation.
  6. WARNING: Do not use a damaged or modified pack or appliance; unpredictable behaviour can cause fire, explosion or injury.
  7. WARNING: Keep packs and appliance away from fire and excessive heat; exposure above the printed 130 °C (265 °F) warning threshold may cause explosion.
  8. WARNING: Follow charging instructions and stay within the specified temperature range; improper charging can damage the battery and increase fire risk.
  9. WARNING: A qualified repair person must service the product with identical replacement parts.
  10. WARNING: Do not modify or repair the appliance or pack beyond the permitted use-and-care instructions.
  11. WARNING: Do not operate outside 4–40 °C (39–104 °F), or over liquid or sticky material.
  12. WARNING: Clear other appliances’ cords from the cleaning area.
  13. WARNING: Do not operate around unattended babies or children, or a person lying on the floor.
  14. WARNING: Do not operate near lit candles or fragile objects on the floor.
  15. WARNING: Do not operate where it could hit furniture holding lit candles.
  16. WARNING: Children must not sit on the robot or dock.
  17. WARNING: Be aware of the trip hazard while the automatic floor cleaner operates.

Fcc/ic statement

Instructions from the manual
Radio or television interference7 steps
  1. Unapproved changes may void authority to operate.
  2. Household use only; save the instructions.
  3. If harmful radio or television interference is confirmed by turning the equipment off and on, try these measures.
  4. Reorient or relocate the receiving antenna.
  5. Increase separation between equipment and receiver.
  6. Connect equipment to an outlet on a different circuit from the receiver.
  7. Consult the dealer or an experienced radio/TV technician.

Mpe requirements

Instructions from the manual
RF separationView
Maintain at least 20 cm between the device antenna and people during operation for FCC/IC RF exposure requirements. Operation closer is not recommended.

Holiday energy saving function

Instructions from the manual
Holiday energy saving mode3 steps
  1. With the robot docked, hold Dock for 10 seconds or until an alert sounds to activate Holiday mode.
  2. It enters low-power mode, dims the LED and stops non-charging functions including cleaning and WiFi remote control.
  3. Hold Dock for 10 seconds until the LED brightens to deactivate Holiday mode.

A

Instructions from the manual
Robot and dock overview diagramsView
Use the complete reviewed parts keys to identify robot and dock components.

B

Instructions from the manual
Dock assembly and positioning diagramsView
Follow the complete reviewed assembly and dock-positioning instructions.
Dock base, power cord, mop modules and placement dimensions.
Dock base, power cord, mop modules and placement dimensions. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • B2: Dock and mop-module assembly.
  • B2-1: Place dock on hard flat floor against wall; firmly press both base sides then centre connection.
  • B2-2: Click confirming base connection, repeated arrows at both sides.
  • B2-3: Connect power cord at rear; keep excess cord in storage slot; may exit either side.
  • B2-4: Align and install mop axles.
  • B2-5: Click confirming mop module installation.
  • B3: Dock positioning; good WiFi, plug in and confirm status light.
  • B3-1: About 0.9 m (2.9 ft) height.
  • B3-2: About 0.4 m (1.3 ft) length.
  • B3-3: About 1.2 m (3.9 ft) width.
  • Plug symbol: Plug the dock into power and confirm the status indicator is on.

D

Instructions from the manual
Main and flexible side brush maintenance diagramsView
Switch off and unplug before maintenance. Follow the complete reviewed brush instructions, keeping both brushes installed before fitting the blade-containing cover.
Main-brush cover, bearings, caps and hair-blocking rings, with full refitting sequence and side-brush care.
Main-brush cover, bearings, caps and hair-blocking rings, with full refitting sequence and side-brush care. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D: Routine maintenance: switch off and unplug first.
  • D1: Main brushes: clean every two weeks; replace every six to twelve months or on abnormal wear.
  • D1-1: Hair-blocking rings, both brush ends.
  • D1-2: Main brush caps, both brush ends.
  • D1-3: Main brush cover; contains blades.
  • D1-4: Main brush cover latches, both positions.
  • D1-5: Main brush bearings, both brushes.
  • D1-6: Main brushes, both brushes.
  • D1-7: Turn robot over, press both cover latches inward and remove cover.
  • D1-8: Remove brushes, bearings, caps and hair-blocking rings; clear hair/dirt at both ends; refit rings, caps, bearings. Wipe brushes with a wet cloth; if wet,air-dry away from direct sunlight. Do not use corrosive cleaners or disinfectants.
  • D1-9: Refit both brushes and snap bearings securely in place before fitting cover.
  • D1-10: Seat all four cover teeth in slots, press both red latches to click, and lift at each side to check secure fitting. Keep body and pets away from blade-containing cover when fitted.
  • D2: Flexible side brush: monthly cleaning and three-to-six-month replacement, or on abnormal wear. Unscrew, remove, clean, refit and tighten.
Wheel, dustbin, filter, mop and sensor diagramsView
Switch off and unplug before maintenance. Follow the complete reviewed care instructions; dry the dustbin, filter cover and washable filter for at least 24 hours before refitting.
Dustbin removal.
Dustbin removal. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D5: Dustbin: clean as required; switch off and unplug first.
  • D5-1: Remove magnetic top cover and press bin latch to remove bin.
Dustbin emptying, rinsing and drying, plus filter removal and rinsing.
Dustbin emptying, rinsing and drying, plus filter removal and rinsing. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D5-2: Remove filter cover; press filter latch and remove washable filter; empty bin.
  • D5-3: Fill bin with clean water only, refit washable filter, gently shake and pour out dirty water. No cleaning liquid.
  • D5-4: Dry dustbin, filter cover and filter thoroughly for at least 24 hours before refitting.
  • 24-hour bin clock: At least 24 hours drying for all three parts.
  • D6: Washable filter: clean every two weeks, replace every six to twelve months or on abnormal wear.
  • D6-1: Remove filter cover and washable filter.
  • D6-2: Rinse repeatedly and tap out dirt. Do not touch filter surface with hands, brushes or hard objects.
  • Tap and water symbols: Use clean water for rinsing.
Filter drying and refitting.
Filter drying and refitting. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D6-3: Dry filter thoroughly at least 24 hours before refitting.
  • 24-hour filter clock: At least 24 hours drying.
All sensor locations, including five cliff sensors.
All sensor locations, including five cliff sensors. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D8: Robot sensors: as required, wipe with soft dry cloth after switching off and unplugging.
  • D8-1: Dock locator.
  • D8-2: Reactive AI obstacle recognition sensor.
  • D8-3: Wall sensor.
  • D8-4: Communication sensor.
  • D8-5: Carpet sensor.
  • D8-6: All five cliff sensors, including repeated positions.
Dock bag and cleaning tank diagramsView
Switch off and unplug before maintenance. Follow the complete reviewed bag replacement and cleaning tank instructions.
Remove the dust container cover and used bag.
Remove the dust container cover and used bag. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D12: Disposable dust bag replacement as required; switch off and unplug first.
  • D12-1: Remove dust container cover.
  • D12-2: Pull bag out along arrow and discard; handle seals bag to prevent leakage.
Fit a new dust bag and seal the cover.
Fit a new dust bag and seal the cover. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D12-3: Wipe around filter with dry cloth. Fit new bag along slot and unfold it. Always fit bag before cover; correct fitting prevents escaping debris and dock damage. Auto-emptying may be disabled in app.
  • D12-4: Refit dust container cover securely so container is sealed.
Remove the cleaning tank module.
Remove the cleaning tank module. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D13: Cleaning tank module: clean as required after switching off and unplugging.
  • D13-1: Remove cleaning tank module.
Rinse the removed tank and filter, then refit the module.
Rinse the removed tank and filter, then refit the module. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • D13-2: Remove tank and filter from module and rinse them with water; retain all repeated extraction/rinse arrows.
  • D13-3: Refit filter and tank, then reinstall module; all repeated downward arrows complete.
  • Tap and water symbols: Rinse removable cleaning tank and filter with water.

Controls and parts

See the manual diagrams 3 diagrams
Power/Clean, Dock and complete power/WiFi indicator key.
Power/Clean, Dock and complete power/WiFi indicator key. US QR2PPS robot/EWFD22LRR tank dock only.
Robot top, underside and cover-removed parts.
Robot top, underside and cover-removed parts. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • A: Product overview.
  • A1: Robot top view.
  • Power/Clean symbol: Hold to turn on/off; press to start cleaning.
  • Dock symbol: Press to return to dock or empty; hold for spot cleaning or mop washing, according to robot location.
  • A1-1: Dock locator.
  • A1-2: Reactive AI obstacle recognition sensor.
  • A1-3: LED fill light.
  • A1-4: Microphones.
  • A2: Robot bottom view.
  • A2-1: Wall sensor.
  • A2-2: Omnidirectional wheel.
  • A2-3: Carpet sensor.
  • A2-4: Flexible side brush.
  • A2-5: Main wheels, both positions.
  • A2-6: Main brushes, both positions.
  • A2-7: Main brush cover latches, both positions.
  • A2-8: Mop cloths, both positions.
  • A2-9: Cliff sensors, all five positions.
  • A3: Robot with top cover removed.
  • A3-1: Magnetic top cover.
  • A3-2: Dustbin.
  • A3-3: Vertical bumper.
  • A3-4: Reset button.
  • A3-5: LiDAR sensor.
  • A3-6: Charging contacts, both positions.
  • A3-7: Communication sensor.
  • A3-8: Air outlets.
  • A3-9: Positioning button.
  • A3-10: Self-filling port.
  • A3-11: Automatic lift and rotate mop modules, both positions.
  • A3-12: Suction inlet.
  • A3-13: Bumper.
Tank dock parts and power cord storage; complete key continues through A10-19.
Tank dock parts and power cord storage; complete key continues through A10-19. US QR2PPS robot/EWFD22LRR tank dock only.

Diagram key

  • A10: Empty Wash Fill Dock.
  • A10-1: Water tank handles, both tanks.
  • A10-2: Water tank latches, both tanks.
  • A10-3: Dust container cover.
  • A10-4: Charging contacts, both positions.
  • A10-5: Robot refill port.
  • A10-6: Drain port.
  • A10-7: Cleaning tank filter.
  • A10-8: Dock base.
  • A10-9: Dirty water tank.
  • A10-10: Clean water tank.
  • A10-11: Status indicator: breathing while emptying/mop washing; red on dock error; off when powered off/charging.
  • A10-12: Suction inlet.
  • A10-13: Cleaning tank module.
  • A10-14: Dust bag slot.
  • A10-15: Filter.
  • A10-16: Dock location beacon.
  • A10-17: Clean water dispensers.
  • A10-18: Water level float.
  • A10-19: Drying air outlets.
  • A11: Power cord storage.
  • A11-1: Cord outlets, either side.
  • A11-2: Power port.
  • A11-3: Cord storage slot.

Model details

Model and compatibility

Battery and charging
14.4 V/5200 mAh typical lithium-ion battery; 20 VDC 1.5 A input; approximately four hours charging.
Dock power
120 VAC, 60 Hz; 6 A dust collection, 12 A hot-water mop washing, 1 A charging and drying; 20 VDC 1.5 A output.

Related reviewed instructions

Manuals and sources

  1. Roborock operation manual
  2. Roborock model support and details
  3. Roborock operation manual
  4. Roborock operation manual