MODEL REFERENCE

Roborock Qrevo CurvX

2 errors · 25 troubleshooting topics · 49 guides

Roborock Qrevo CurvX

The checks and guides below come from the official manuals for this model.

Errors and indicators

Light patterns and messages documented in the manual
Flashing redrobot error
  1. An app notification appears and a voice alert may sound.
  2. The Error section provides no additional repair instruction.
  3. After more than 10 minutes malfunctioning, the robot sleeps.
  4. Manually docking a malfunctioning robot ends the cleanup.
Reddock error
  1. An app notification appears and a voice alert may sound.
  2. The Error section provides no additional repair instruction.
  3. After more than 10 minutes malfunctioning, the robot sleeps.
  4. Manually docking a malfunctioning robot ends the cleanup.

Troubleshooting

Find the problem you are experiencing
Unable to power on2 checks
Battery low. Put the robot on the dock and charge it before use.
Battery low. Put the robot on the dock and charge it before use.
Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge3 checks
Dock not connected to power. Check whether both ends of the power cord are properly connected.
Dock not connected to power. Check whether both ends of the power cord are properly connected.
Poor contact. Clean the charging contacts of the dock and the robot.
Poor contact. Clean the charging contacts of the dock and the robot.
Check that the status indicator light is on.
Check that the status indicator light is on.
Slow charging2 checks
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
Charging contacts dirty. Wipe them with a soft, dry cloth.
Charging contacts dirty. Wipe them with a soft, dry cloth.
Unable to return to dock2 checks
Too many obstacles near the dock. Clear them up or move the dock to an open area.
Too many obstacles near the dock. Clear them up or move the dock to an open area.
Robot too far from the dock. Place it closer and retry.
Robot too far from the dock. Place it closer and retry.
Abnormal behavior1 check
Restart the robot.
Restart the robot.
Noise during cleaning2 checks
The main brushes, side brush, or main wheels may be jammed. Turn off the robot and clean them.
The main brushes, side brush, or main wheels may be jammed. Turn off the robot and clean them.
The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
Unable to connect to WiFi4 checks
WiFi disabled. Reset the WiFi and try again.
WiFi disabled. Reset the WiFi and try again.
Poor WiFi signal. Move the robot to an area with better WiFi.
Poor WiFi signal. Move the robot to an area with better WiFi.
Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.
Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.
Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock Customer Service for help with troubleshooting.
Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock Customer Service for help with troubleshooting.
Is power always being drawn when the robot is on the dock?1 check
The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Does the robot need to be charged for at least 16 hours for the first three uses?1 check
No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
The robot does not resume cleaning after recharging2 checks
Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
The robot begins to miss certain spots1 check
The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
Scheduled cleaning is not working1 check
Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 15%.
Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 15%.
Poor cleaning performance and/or dust leakage3 checks
The dustbin is full and needs emptying.
The dustbin is full and needs emptying.
The filter is blocked and needs cleaning.
The filter is blocked and needs cleaning.
The main brushes are tangled up. Clean the main brushes.
The main brushes are tangled up. Clean the main brushes.
No or little water during mopping1 check
Use the mobile app to increase the water flow.
Use the mobile app to increase the water flow.
The robot cannot return to the charging dock after spot cleaning or when it has been moved manually1 check
After spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.
  1. After spot cleaning or a significant position change, the robot will re-generate the map.
  2. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.
The status indicator light is steady red4 checks
Voltage error. Check that the local voltage meets the requirements listed on the dock.
Voltage error. Check that the local voltage meets the requirements listed on the dock.
Check clean water tank placement or refill the tank as required.
Check clean water tank placement or refill the tank as required.
Check dirty water tank placement or empty the tank as required.
Check dirty water tank placement or empty the tank as required.
The cleaning tray module or cleaning tray filter is not installed or not properly installed.
The cleaning tray module or cleaning tray filter is not installed or not properly installed.
Reduced emptying performance or unusual noise when emptying2 checks
The main brushes or main brush cover is not properly installed. Check and install in place.
The main brushes or main brush cover is not properly installed. Check and install in place.
The filter, air duct, suction inlet, air inlet, dustbin or disposable dust bag is blocked. Clean to remove blockages.
The filter, air duct, suction inlet, air inlet, dustbin or disposable dust bag is blocked. Clean to remove blockages.
Reduced mop washing performance2 checks
The mop cloths are not attached properly. Stick them on the mounts flat in place.
The mop cloths are not attached properly. Stick them on the mounts flat in place.
The floor is dirty. Change the mop washing mode to “Deep” in the app for better cleaning.
The floor is dirty. Change the mop washing mode to “Deep” in the app for better cleaning.
Unable to start auto-drying3 checks
Auto-drying is disabled. Check in-app settings.
Auto-drying is disabled. Check in-app settings.
If the robot departs the dock during drying, the drying will end in advance.
If the robot departs the dock during drying, the drying will end in advance.
In a humid environment, it is recommended to extend the drying duration in the app to improve the drying performance.
In a humid environment, it is recommended to extend the drying duration in the app to improve the drying performance.
Unable to auto-empty5 checks
Auto-emptying is disabled. Check in-app settings.
Auto-emptying is disabled. Check in-app settings.
Dock dust container cover is not installed. Check and install.
Dock dust container cover is not installed. Check and install.
Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
The robot will not auto-empty after returning to the dock in DND mode. Adjust cleaning or DND period, or start emptying manually.
The robot will not auto-empty after returning to the dock in DND mode. Adjust cleaning or DND period, or start emptying manually.
Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.
Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.
Unable to wash the mop cloths5 checks
The mop cloths will not be washed if not used.
The mop cloths will not be washed if not used.
If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
Check clean water tank placement or refill the tank as required.
Check clean water tank placement or refill the tank as required.
Check dirty water tank placement or empty the tank as required.
Check dirty water tank placement or empty the tank as required.
Check that the cleaning tray module or cleaning tray filter has been correctly installed.
Check that the cleaning tray module or cleaning tray filter has been correctly installed.
Unable to wash the mop cloths with hot water1 check
Check that Mop Washing with Hot Water is enabled in the app.
Check that Mop Washing with Hot Water is enabled in the app.
The mop cloth is unable to extend3 checks
Check that the FlexiArm Design Extended Mopping feature is enabled in the app.
Check that the FlexiArm Design Extended Mopping feature is enabled in the app.
The mop cloth will only extend along walls and certain obstacles.
The mop cloth will only extend along walls and certain obstacles.
Check if the mop extension structure is stuck.
Check if the mop extension structure is stuck.
The side brush is unable to extend3 checks
Check that the FlexiArm Design Extended Cleaning feature is enabled in the app.
Check that the FlexiArm Design Extended Cleaning feature is enabled in the app.
The side brush does not extend for every corner or every time when the robot cleans along the wall.
The side brush does not extend for every corner or every time when the robot cleans along the wall.
Check whether the side brush is jammed.
Check whether the side brush is jammed.
The LiDAR sensor is unable to raise/lower itself3 checks
The LiDAR sensor lowers itself only when the robot cleans under furniture or appliances.
The LiDAR sensor lowers itself only when the robot cleans under furniture or appliances.
Check if any object is stuck around the LiDAR sensor.
Check if any object is stuck around the LiDAR sensor.
Wipe the upward sensor.
Wipe the upward sensor.

Guides

Safety information

Instructions from the manual
Safety restrictions22 steps
  1. For use only with roborock EWFD38LRR docking station.
  2. The product must be switched off and the plug must be removed from socket outlet when not in use, before cleaning or maintaining the product.
  3. Connect to a properly grounded outlet only.
  4. See Grounding Instructions.
  5. The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/6400 mAh (TYP) lithium-ion battery.
  6. CAUTION Only use the product in accordance with the User Manual.
  7. Any loss or damage caused by improper use will be borne by the user.
  8. Do not allow to be used as a toy.
  9. Close attention is necessary when used by or near children.
  10. Do not rinse the robot and the dock.
  11. Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.
  12. Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brushes and main brush cover are installed in place before cleaning.
  13. Do not sit or stand on the robot or dock.
  14. To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
  15. Do not put any low objects (such as shoes, mats) near raised areas like stairs.
  16. Otherwise, the robot may fall down caused by malfunctional sensors.
  17. To prevent water damage, make sure that the floor where the robot operates is free of water.
  18. Do not operate the product in a room where an infant or child is sleeping.
  19. Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.
  20. Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.
  21. Do not carry the robot using vertical bumper, magnetic top cover, side brush or bumper.
  22. Do not move the dock by lifting dock base.
Additional safety precautions18 steps
  1. Place the dock on a hard, flat floor.
  2. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator.
  3. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.
  4. This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.
  5. Children shall not play with the product.
  6. Cleaning and user maintenance shall not be made by children without supervision.
  7. Do not dismantle, repair or modify the battery or charging dock.
  8. If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
  9. Do not use the product on high pile carpets.
  10. Product effectiveness may also be reduced on dark carpets.
  11. Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).
  12. Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
  13. Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.
  14. Do not operate the product if it has been damaged in any way.
  15. Contact customer service for help.
  16. Always operate the device in well-ventilated areas to prevent overheating.
  17. Roborock disclaims all liability for indirect, punitive, incidental, or consequential damages resulting from the use, misuse, or inability to use this product.
  18. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law. – To avoid burns, do not touch the clean water dispensers or drying air outlets.

Battery and charging

Instructions from the manual
Battery, storage and transport9 steps
  1. Do not wipe the charging contacts with wet cloth or wet hands.
  2. If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off.
  3. Recharge it at least every three months to avoid battery overdischarge.
  4. Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.
  5. Do not discard waste batteries.
  6. Leave them with a professional recycling organization.
  7. To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks.
  8. Use of the original packaging is advised.
  9. Be sure that the supply voltage meets the requirements listed on the dock.
Battery charging and storage temperaturesView
Use and charge the battery at4–40°C(39–104°F). Three-month storage:−20–45°C(−4–113°F). Six-month storage:−20–20°C(−4–68°F).

Grounding instructions

Instructions from the manual
Grounding and electrical connection8 steps
  1. Use a properly installed grounded outlet in accordance with local codes.
  2. Grounding reduces electric-shock risk if the appliance malfunctions.
  3. The cord has an equipment-grounding conductor and plug.
  4. WARNING: Incorrect grounding connection risks electric shock.
  5. If uncertain, consult a qualified electrician or service person.
  6. Do not modify the supplied plug; have a qualified electrician install a suitable outlet if it will not fit.
  7. This appliance requires a nominal 120-V circuit and an outlet matching its grounding plug.
  8. No adaptor should be used.

Product overview

Instructions from the manual
Robot controls and indicator lights5 steps
  1. Hold Power/Clean to turn the robot on or off; press to start cleaning.
  2. Away from the dock, press Dock to start docking or hold it for spot cleaning.
  3. On the dock, press Dock for emptying or hold it to wash mop cloths.
  4. Any button pauses a running robot.
  5. Power light: white at battery level15% or higher; red below15%; breathing during charging or startup; flashing red on error; breathing blue during remote viewing; slowly flashing blue while waiting for WiFi; quickly flashing blue while connecting; steady blue during voice-assistant operation or when WiFi connected.
Dock indicator lightsView
Breathing means emptying or mop washing; red means dock error; off means powered off or charging. The status light is on when powered and off while the robot charges.
Identify robot, mop, dustbin and dock partsView
Use the complete model-specific product overview keys. Secure mop cloths flat in place. US RRE0VIS robot with EWFD38LRR dock.

Installation

Instructions from the manual
Prepare the cleaning area5 steps
  1. Tidy cords, sharp or hard objects such as nails and glass, and loose items.
  2. Move unstable, fragile, precious or dangerous items to avoid injury or property damage from tangling, collisions or items being knocked over.
  3. In raised areas always use a physical security barrier to prevent falls and injury or damage.
  4. Follow the whole cleaning route on first use to identify potential problems; the robot can clean alone on later uses.
  5. Vacuum floors at least three times before the first mopping cycle to prevent excessive dirt buildup on the mop cloths.
Assemble dock and mop modulesView
Connect the power cord to the back of the dock. Align and install the mop axles into the robot until they click.
Position the dock12 steps
  1. Place on a hard, flat wood, tile or concrete floor, flat against a wall.
  2. Reserve at least 0.9 m (2.96 ft) height, 0.46 m (1.51 ft) width and 1.2 m (3.94 ft) depth.
  3. Diagram labels specify more than these distances.
  4. Choose good WiFi coverage, plug in and confirm the status light is on.
  5. Keep the power cord from hanging vertically where the robot could catch it and move or disconnect the dock.
  6. Light is on when powered, off during charging, red on error and off or dim in DND mode.
  7. Keep away from fire, heat, water, narrow spaces or suspended positions.
  8. Carpet or mats can tilt the dock and cause docking or departure problems.
  9. Avoid direct sunlight and blocked dock beacons.
  10. Never use without clean and dirty water tanks, dust container cover, disposable dust bag or cleaning tray module.
  11. Maintain as instructed; do not clean dock power cord or charging contacts with a wet cloth or tissue.
  12. Small residual water from factory water tests is normal.
Power on and charge5 steps
  1. Hold Power/Clean to turn on; wait for its light to become steady, then place the robot in front of the powered dock.
  2. Press Dock to return automatically for charging.
  3. Dock light off and breathing robot power light indicate charging.
  4. Keep the built-in lithium-ion battery charged to maintain performance.
  5. If too low to turn on, place the robot on the dock to charge.

Connecting to the app

Instructions from the manual
Connect the app and reset WiFi7 steps
  1. Install Roborock from App Store or Google Play, or scan the official manual QR code.
  2. Hold Power/Clean and Dock simultaneously until the Resetting WiFi voice message.
  3. Slowly flashing blue power light confirms reset and waiting for connection.
  4. If router configuration, a forgotten password or another issue blocks connection, reset WiFi and add as a new device.
  5. In Roborock tap Add Device or + and follow the app guide.
  6. Updates may change the process.
  7. Only 2.4 GHz WiFi is supported.

Instructions for use

Instructions from the manual
Turn on and offView
Hold Power/Clean to turn on and wait on standby. Hold it to turn off and complete the cleaning cycle. The robot cannot turn off while charging.
Fill the clean water tank6 steps
  1. Open the dock cover, lift the clean water tank and open its lid.
  2. Fill with tap water, close the lid, lock the latch and return the tank to the dock.
  3. Use no disinfectants and only Roborock-recommended cleaning solution.
  4. Too much solution may cause slipping and improper operation.
  5. Only cold water avoids deformation.
  6. Wipe external water stains with a soft, dry cloth before refitting.
Start cleaning9 steps
  1. Press Power/Clean.
  2. The robot plans its route, cleans room edges, then fills in a zigzag and cleans rooms one by one.
  3. Start from the dock and leave the dock in place for automatic return.
  4. Charge first if too low to clean.
  5. Tidy cords including the dock cord and valuables to prevent dragging,disconnection or damage.
  6. If cleaning finishes in under10 minutes the area is cleaned twice.
  7. On low battery it returns,charges and resumes.
  8. Mop mounts retract on carpet; carpet can also be set as a no-go zone in the app.
  9. Check mop cloths are properly installed before every task.
Spot cleaningView
Hold Dock to clean a1.5 m(4.9 ft)by1.5 m(4.9 ft)square centered on the robot. It returns to the starting point and waits afterward.
Pause and resumeView
Any button pauses a running robot. Press Power/Clean to resume or Dock to send the paused robot back. Manually placing a paused robot on the dock ends the cleanup.
Sleep and wake3 steps
  1. After over10 minutes paused,the robot sleeps and its power light flashes every few seconds.
  2. Any button wakes it.
  3. It does not sleep while charging and automatically shuts down after more than12 hours asleep.
Do Not Disturb mode2 steps
  1. Default DND is22:00–08:00.
  2. Use the app to disable or change the period,or set whether to enable auto top-up,emptying and drying,to dim lights or lower voice-message volume during DND.
Wash mop cloths6 steps
  1. During cleaning the robot determines when to return for washing and water refill.
  2. Tap the corresponding app button to wash manually; any button stops washing.
  3. On the dock,holding Dock also starts mop washing.
  4. Start from the dock and leave it in place for automatic washing.
  5. Change wash frequency and mode in the app.
  6. To avoid hot-water burns,do not touch clean water dispensers.
Empty the dustbin7 steps
  1. After cleaning,the robot returns and auto-empties as needed.
  2. Press Dock on the docked robot or use the corresponding app button to empty manually.
  3. Any button stops emptying.
  4. After prolonged nonuse,empty the bin manually and clear its air inlet for performance.
  5. Auto-emptying can be disabled in the app.
  6. Avoid frequent manual emptying.
  7. Never use without the dust container cover and disposable dust bag properly installed.
Dry mop cloths4 steps
  1. Drying starts as needed after washing or cleaning.
  2. Start or stop with the corresponding app button.
  3. Duration can be changed and auto-drying disabled in the app.
  4. Stay away from drying air outlets during drying.
Return and charge3 steps
  1. After cleaning,the robot returns to charge.
  2. Press Dock on a paused robot to return; its power light breathes while charging.
  3. If it cannot find the dock,it returns to its starting point; place it on the dock manually to recharge.
Error notifications4 steps
  1. On error,the robot power light flashes red or dock status light stays red.
  2. An app popup appears and a voice alert may sound.
  3. After more than10 minutes malfunctioning,the robot sleeps.
  4. Manually docking a malfunctioning robot ends the cleanup.
Reset the system2 steps
  1. If buttons do not respond or the robot cannot turn off,remove the magnetic top cover and press Reset.
  2. Existing scheduled cleaning,WiFi and other settings return to factory settings.
Restore factory settings3 steps
  1. If a system reset does not restore proper function,power on.
  2. Hold Dock and press Reset at the same time until the Restoring factory settings voice message,which says this takes about5 minutes.
  3. The robot then restores factory settings.
Deactivate WiFiView
Press Reset until a voice message sounds. Wait 5 minutes for WiFi to deactivate automatically. To reconnect, follow the app connection instructions.

Routine maintenance

Instructions from the manual
Clean the main brushes8 steps
  1. Switch off and unplug before cleaning or maintenance.
  2. Clean every2 weeks;replace every6–12 months or immediately on abnormal wear.
  3. Turn over the robot and press both latches inward to remove the cover.
  4. Lift and pull out both main brushes,remove bearings and clear hair or dirt from both ends and bearings.
  5. Refit bearings and brushes,matching the colors of brush,bearing and robot arrow.
  6. Seat all four cover teeth in slots and press until it clicks;press both latches in place.
  7. Wipe brushes with a wet cloth;air-dry away from sunlight if wet.
  8. Use no corrosive cleaning fluid or disinfectant.
Clean the side brush4 steps
  1. Switch off and unplug before maintenance.
  2. Clean monthly; replace every 3–6 months or immediately on abnormal wear.
  3. Unscrew the side brush screw, remove and clean the brush.
  4. Align its central groove with the raised position on the robot and tighten the screw to reinstall.
Clean the omnidirectional wheel6 steps
  1. Switch off and unplug before maintenance.
  2. Clean as required.
  3. Insert a tool such as a small screwdriver below the middle of the wheel and slowly pry it out.
  4. Its bracket cannot be removed.
  5. Rinse the wheel and axle with water to remove hair and dirt.
  6. Air-dry, reinstall and press wheel and axle back in place.
Clean main wheelsView
Switch off and unplug before cleaning or maintenance. Clean as required with a soft, dry cloth.
Clean the dustbin8 steps
  1. Switch off and unplug before maintenance.
  2. Clean as required.
  3. Remove magnetic top cover, press the dustbin latch and take out the bin.
  4. Press the cover latch to open the dustbin lid; remove washable filter and empty bin.
  5. Fill with clean water, reinstall filter and close the lid.
  6. Shake gently and pour out dirty water.
  7. Only clean water without cleaning liquid prevents blockage.
  8. Allow at least 24 hours for bin and filter to dry thoroughly before reinstalling.
Clean the washable filter6 steps
  1. Switch off and unplug before maintenance.
  2. Clean every 2 weeks; replace every 6–12 months or immediately on abnormal wear.
  3. Press the cover latch, open the bin lid and remove the filter.
  4. Rinse repeatedly and tap out as much dirt as possible.
  5. Do not touch its surface with hands, brushes or hard objects.
  6. Allow at least 24 hours to dry thoroughly before reinstalling.
Clean and refit mop cloths5 steps
  1. Switch off and unplug before cleaning or maintenance.
  2. Clean as required;replace every1–3 months or immediately on abnormal wear.
  3. Remove cloths from mounts,clean and air-dry.
  4. Stick cloths flat on mounts.
  5. A dirty cloth impairs performance;clean before use.
Clean robot sensors2 steps
  1. Switch off and unplug before maintenance.
  2. Clean as required with a soft, dry cloth: upward sensor, dock locator, Reactive AI Obstacle Recognition Sensor, wall sensor, communication sensor, cliff sensors and carpet sensor.
Move the dockView
Grip the back with one hand and inside the front board with the other. Do not lift the dock base or dock cover directly, to prevent the dock falling off.
Clean the dirty water tank7 steps
  1. Switch off and unplug before cleaning or maintenance.
  2. Clean as required.
  3. Open lid and empty tank.
  4. Fill with clean water,close lid,lock latch and shake.
  5. Empty,lock lid and refit tank.
  6. Use only cold water to avoid deformation.
  7. Wipe outside stains with soft, dry cloth before refitting.
Clean charging contactsView
Switch off and unplug before cleaning or maintenance. Clean as required with soft, dry cloth on robot and dock.
Replace the disposable dust bag8 steps
  1. Switch off and unplug before maintenance.
  2. Replace as required.
  3. Open dock cover and remove dust container cover.
  4. Remove and discard the disposable bag; its handle seals on removal to prevent leakage.
  5. Always fit a bag before replacing the cover to prevent emptying without a bag; auto-emptying may also be disabled in the app.
  6. Clean filter with a dry cloth; insert a new bag fully into its slot and spread evenly.
  7. Ensure correct installation to prevent escaping waste and dock damage.
  8. Refit dust container cover and close dock cover to seal the container securely.
Clean the cleaning tray module5 steps
  1. Switch off and unplug before cleaning or maintenance.
  2. Clean as required.
  3. Remove tray module,then remove its cleaning tray and filter.
  4. Rinse tray and filter with water.
  5. Refit filter and tray,then refit the module.

Environmental protection information

Instructions from the manual
Battery removal for disposal only10 steps
  1. Only for disposal, not day-to-day operation.
  2. Battery chemicals can pollute the environment; take the battery to a professional battery recycling facility for centralized disposal.
  3. Run away from the dock until battery is exhausted.
  4. Turn off.
  5. Unscrew the battery cover.
  6. Remove the cover.
  7. Press the latch to pull out the battery connector and remove the battery.
  8. Confirm the battery is fully drained and robot disconnected from dock.
  9. Remove the entire pack without damaging its casing to avoid short circuit or hazardous leakage.
  10. On battery-fluid contact, rinse thoroughly with water and seek immediate medical care.

International symbols explanation

Instructions from the manual
Power and indoor-use symbolsView
Alternating current: IEC 60417-5032 (2009-02). Direct current: IEC 60417-5031 (2009-02). Protective earth: IEC 60417-5019 (2009-02). For indoor use only.

Important safety instructions

Instructions from the manual
Important safety instructions31 steps
  1. WARNING: Do not use outdoors or on wet surfaces.
  2. WARNING: User must read instruction manual.
  3. WARNING: Risk of Injury.
  4. Brush May Start Unexpectedly.
  5. Disconnect the main Brush Before Cleaning or Servicing.
  6. WARNING: Do not allow to be used as a toy.
  7. Close attention is necessary when used by or near children, pets or plants.
  8. WARNING: Use only as described in this manual.
  9. Use only manufacturer’s recommended attachments.
  10. WARNING: Do not use with damaged cord or plug.
  11. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
  12. WARNING: Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
  13. WARNING: Do not run appliance over cord.
  14. Keep cord away from heated surfaces.
  15. WARNING: Do not unplug by pulling on cord.
  16. To unplug, grasp the plug, not the cord.
  17. WARNING: Do not handle charger, including charger plug, and charger terminals with wet hands.
  18. WARNING: Do not put any object into openings.
  19. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  20. WARNING: Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  21. WARNING: Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  22. WARNING: Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  23. WARNING: Do not use without dust bag.
  24. WARNING: Prevent unintentional starting.
  25. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
  26. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
  27. WARNING: Recharge only with the charger specified by the manufacturer.
  28. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  29. WARNING: Use appliances only with specifically designated battery packs.
  30. Use of any other battery packs may create a risk of injury and fire.
  31. English

Warning

Instructions from the manual
Battery and appliance safety warnings24 steps
  1. WARNING: Turn off the appliance before making any adjustments, changing accessories, or storing appliance.
  2. Such preventive safety measures reduce the risk of starting the appliance accidentally.
  3. WARNING: When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another.
  4. Shorting the battery terminals together may cause burns or a fire.
  5. WARNING: Under abusive conditions, liquid may be ejected from the battery; avoid contact.
  6. If contact accidentally occurs, flush with water.
  7. If liquid contacts eyes, additionally seek medical help.
  8. Liquid ejected from the battery may cause irritation or burns.
  9. WARNING: Do not use a battery pack or appliance that is damaged or modified.
  10. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  11. WARNING: Do not expose a battery pack or appliance to fire or excessive temperature.
  12. Exposure to fire or temperature above 130°C (265°F) may cause explosion.
  13. WARNING: Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions.
  14. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  15. WARNING: Have servicing performed by a qualified repair person using only identical replacement parts.
  16. This will ensure that the safety of the product is maintained.
  17. WARNING: Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
  18. WARNING: Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.
  19. WARNING: Place the cords from other appliances out of the area to be cleaned.
  20. WARNING: Do not allow the product to operate in an area with an unattended infant/child or where someone is laying on the floor.
  21. WARNING: Do not operate the product in an area where there are lit candles or fragile objects on the floor to be cleaned.
  22. WARNING: Do not operate the product in a room that has lit candles on furniture that the appliance may accidentally hit or bump into.
  23. WARNING: Do not allow children to sit on the robot or dock.
  24. WARNING: Be aware of the potential trip hazard in the area where an automatic floor cleaner is being operated.

Laser safety

Instructions from the manual
Household use and laser safety3 steps
  1. Save these instructions.
  2. Household use only.
  3. This is a Class1 laser product complying with21CFR1040.10/1040.11 except conformance with IEC60825-1Ed.3 as described in Laser Notice56,May8,2019.

Fcc/ic statement

Instructions from the manual
Radio or television interference3 steps
  1. Unapproved changes may void authority to operate.
  2. This equipment meets ClassB digital-device limits under FCCPart15;interference is not guaranteed absent in every installation.
  3. If harmful radio or television interference is confirmed by turning equipment off/on,try:reorient or relocate the receiving antenna;increase separation;connect to an outlet on a different circuit;or consult the dealer or an experienced radio/TV technician.

Mpe requirements

Instructions from the manual
RF separationView
Maintain at least20cm between the device antenna and people during operation for FCC/IC RF exposure compliance. Closer operation is not recommended.

Holiday energy saving function

Instructions from the manual
Holiday energy saving mode3 steps
  1. With the robot docked,hold Dock for10seconds or until an alert sounds to activate Holiday mode.
  2. Low Power mode dims the LED and stops non-charging functions including cleaning and WiFi remote control.
  3. Hold Dock for10seconds until the LED brightens to deactivate Holiday mode.

Controls and parts

See the manual diagrams 2 diagrams
Power/Clean, Dock and complete power/WiFi/status indicator key.
Power/Clean, Dock and complete power/WiFi/status indicator key. US CurvX RRE0VIS/EWFD38LRR only.

Diagram key

  • A1: Robot top-view control key.
  • Power/Clean: Hold to turn the robot on or off; press to start cleaning.
  • Power Indicator Light: Battery, charging, error, remote viewing, WiFi and voice-assistant status.
  • White: Battery level at least 15%.
  • Red: Battery level below 15%.
  • Breathing: Charging or starting up.
  • Flashing red: Error.
  • Breathing blue: Remote viewing.
  • Flashing blue slowly: Waiting for WiFi connection.
  • Flashing blue quickly: Connecting.
  • Steady blue: Voice assistant working or WiFi connected.
  • Dock: Context-dependent docking, spot-cleaning, emptying and mop-washing control.
  • Robot not on dock: Press Dock to start docking; hold it to start spot cleaning.
  • Robot on dock: Press Dock to start emptying; hold it to wash mop cloths.
  • Any button: Pauses a running robot.
Alternating-current, direct-current, protective-earth and indoor-use symbols.
Alternating-current, direct-current, protective-earth and indoor-use symbols. US CurvX RRE0VIS/EWFD38LRR only.

Diagram key

  • Alternating current: IEC 60417-5032 (2009-02).
  • Direct current: IEC 60417-5031 (2009-02).
  • Protective earth: Protective ground, IEC 60417-5019 (2009-02).
  • Indoor use: For indoor use only.

Model details

Model and compatibility

Battery and robot power
14.4 V/6400 mAh typical lithium-ion pack; 20 V DC, 1.5 A robot input.
Dock ratings
120 V AC, 60 Hz; 6 A dust collection, 12 A hot-water mop washing, 1 A charging/drying; 20 V DC, 1.5 A output.

Related reviewed instructions

Manuals and sources

  1. Roborock operation manual
  2. Roborock model support and details
  3. Roborock operation manual
  4. Official Qrevo CurvX diagram sheets
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