MODEL REFERENCE

Brother FAX-T104

19 errors · 105 guides

Brother FAX-T104

The checks and guides below come from the official manuals for this model.

Errors and messages

Shown on the machine display
BT CALL SIGN ONbT CALL SIGN ON
The fax machine is set BT Call Sign to ON. You cannot change the Receive Mode from Manual to another mode.: Set BT Call Sign to OFF. (See BT Call Sign (U.K. only) on page 5-14.)
CHECK PAPER RELOAD PAPER PRESS STOP KEYcHECK PAPER RELOAD PAPER PRESS STOP KEY
2 checks
The fax machine is out of paper or paper is not properly loaded in the paper tray.
  1. Refill the paper or remove the paper and load it again.
  2. If this error appears while receiving a fax, load paper to restart printing.
  3. If you were copying or printing reports, load paper and try again. (See How to load paper on page 2-2.)
The paper is jammed in the fax machine.
See Paper Jam on page 13-5.
COVER IS OPEN CLOSE COVERcOVER IS OPEN CLOSE COVER
The cover is not closed completely.: Close the cover.
DOCUMENT JAM REMOVE JAM PRESS STOP KEYdOCUMENT JAM REMOVE JAM PRESS STOP KEY
2 checks
The documents were not inserted or fed properly, or were too long. (See Document Jam on page 13-4.)
Insert the document again.
The document is jammed in the fax machine.
See Document Jam on page 13-4.
LINE DISCONNECTlINE DISCONNECT
The other person or other person’s fax machine stopped the call.: Try to send again.
MEMORY NEAR ZERO CLEAR MEMORYmEMORY NEAR ZERO CLEAR MEMORY
The fax machine is almost out of memory.: Clear stored faxes and scheduled jobs from memory, or print stored faxes. For FAX-T104 fax forwarding or storage, press Menu/Set, 8, 3, then Fax Start. After printing finishes, press Stop/Exit.
NOT REGISTEREDnOT REGISTERED
You tried to access a One-Touch or Speed-Dial number that is not programmed.: Set up the One-Touch or Speed-Dial number. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers, page 7-2.)
OUT OF MEMORY CLEAR MEMORYoUT OF MEMORY CLEAR MEMORY
5 checks
The data is too large for the fax machine’s memory.
  1. During sending or copying, press Stop/Exit, wait for other operations to finish, then try again.
  2. Alternatively, clear stored faxes and scheduled jobs, turn off Fax Storage to free memory, or print stored faxes.
  3. For FAX-T104, press Menu/Set, 8, 3, then Fax Start; after printing finishes, press Stop/Exit.
  4. When turning Remote Fax Options off with faxes in memory, press 1 to print and erase unprinted faxes before switching off; press 2 to keep memory and the setting unchanged.
OUT OF MEMORY while scanning the first page of a fax
Press Stop/Exit to cancel the scan.
OUT OF MEMORY while scanning a subsequent fax page
Press Fax Start to send pages already scanned, or Stop/Exit to cancel. For frequent errors on large or detailed faxes, turn Memory Transmission OFF.
OUT OF MEMORY while scanning the first page of multiple copies
Press Stop/Exit to cancel, then make a single copy.
OUT OF MEMORY on subsequent pages when SORT is selected
Press Copy/Reports to copy the scanned portion, or Stop/Exit to cancel. Restart using stacked copies to use less memory. S.FINE and PHOTO use more memory than FINE.
PAPER JAM PLS OPEN COVER REMOVE JAMpAPER JAM PLS OPEN COVER REMOVE JAM
The paper is jammed in the fax machine.: (See Document Jam or Paper Jam on page 13-4.)
PHONE LINE BUSYpHONE LINE BUSY
The number you dialled does not answer or is busy.: Verify the number and try again.
POLLING FAILEDpOLLING FAILED
You tried to poll a fax machine that is not in Polled Waiting mode.: Check the other fax machine’s polling setup.
PRINTHEAD OVERHEATED WAIT TO COOLpRINTHEAD OVERHEATED WAIT TO COOL
The print head has overheated.: Wait 30 minutes for it to cool or wait until the message disappears automatically.
RECEIVE FAILEDrECEIVE FAILED
Poor phone line quality caused a communication error.: If the problem continues, call the telephone company and ask them to check your phone line.
RIBBON EMPTY RESET OR REPLACErIBBON EMPTY RESET OR REPLACE
Your fax machine is out of ribbon or the print cartridge is not properly installed.: Install the print cartridge again or change the ribbon. (See Changing the ribbon on page 13-9.)
TAD FAILUREtAD FAILURE
The fax machine has a mechanical problem. —OR— A foreign obstacle, such as a clip or ripped paper, is in the fax machine.: Open the top cover and remove any foreign obstacles from inside the fax machine. If the error message continues, disconnect the fax machine from the power for several minutes then reconnect it. You will lose all faxes in the memory. Please follow the steps below before disconnecting the fax machine so you will not lose any important messages. Check whether the fax machine has faxes in the memory 1. Press Menu/Set, 0, 0, 1. 2. If the fax machine does not have faxes in its memory, disconnect the fax machine from the power source for several minutes and then reconnect it. —OR— If faxes are present, you can transfer them to another fax machine. Go to Step 3. Transfer faxes to another fax machine 3. Enter the fax number to which faxes will be forwarded. 4. Press Fax Start. 5. After the faxes are transferred, disconnect the fax machine from the power source for several minutes and then reconnect it. Transfer Journal report to another fax machine You can transfer the Fax Journal report to another fax machine. 1. Press Menu/Set, 0, 0, 2. 2. Enter the fax number to which faxes will be forwarded. 3. Press Fax Start. If you have not set up your Station ID, you cannot enter fax transfer mode. If the error message still continues, contact Brother or your dealer for service.
UNABLE TO INITuNABLE TO INIT
The fax machine has a mechanical problem. —OR— A foreign obstacle, such as a clip or ripped paper, is in the fax machine.: Open the top cover and remove any foreign obstacles from inside the fax machine. If the error message continues, disconnect the fax machine from the power for several minutes then reconnect it. You will lose all faxes in the memory. Please follow the steps below before disconnecting the fax machine so you will not lose any important messages. Check whether the fax machine has faxes in the memory 1. Press Menu/Set, 0, 0, 1. 2. If the fax machine does not have faxes in its memory, disconnect the fax machine from the power source for several minutes and then reconnect it. —OR— If faxes are present, you can transfer them to another fax machine. Go to Step 3. Transfer faxes to another fax machine 3. Enter the fax number to which faxes will be forwarded. 4. Press Fax Start. 5. After the faxes are transferred, disconnect the fax machine from the power source for several minutes and then reconnect it. Transfer Journal report to another fax machine You can transfer the Fax Journal report to another fax machine. 1. Press Menu/Set, 0, 0, 2. 2. Enter the fax number to which faxes will be forwarded. 3. Press Fax Start. If you have not set up your Station ID, you cannot enter fax transfer mode. If the error message still continues, contact Brother or your dealer for service.
UNABLE TO PRINTuNABLE TO PRINT
The fax machine has a mechanical problem. —OR— A foreign obstacle, such as a clip or ripped paper, is in the fax machine.: Open the top cover and remove any foreign obstacles from inside the fax machine. If the error message continues, disconnect the fax machine from the power for several minutes then reconnect it. You will lose all faxes in the memory. Please follow the steps below before disconnecting the fax machine so you will not lose any important messages. Check whether the fax machine has faxes in the memory 1. Press Menu/Set, 0, 0, 1. 2. If the fax machine does not have faxes in its memory, disconnect the fax machine from the power source for several minutes and then reconnect it. —OR— If faxes are present, you can transfer them to another fax machine. Go to Step 3. Transfer faxes to another fax machine 3. Enter the fax number to which faxes will be forwarded. 4. Press Fax Start. 5. After the faxes are transferred, disconnect the fax machine from the power source for several minutes and then reconnect it. Transfer Journal report to another fax machine You can transfer the Fax Journal report to another fax machine. 1. Press Menu/Set, 0, 0, 2. 2. Enter the fax number to which faxes will be forwarded. 3. Press Fax Start. If you have not set up your Station ID, you cannot enter fax transfer mode. If the error message still continues, contact Brother or your dealer for service.
UNABLE TO SCANuNABLE TO SCAN
The fax machine has a mechanical problem. —OR— A foreign obstacle, such as a clip or ripped paper, is in the fax machine.: Open the top cover and remove any foreign obstacles from inside the fax machine. If the error message continues, disconnect the fax machine from the power for several minutes then reconnect it. You will lose all faxes in the memory. Please follow the steps below before disconnecting the fax machine so you will not lose any important messages. Check whether the fax machine has faxes in the memory 1. Press Menu/Set, 0, 0, 1. 2. If the fax machine does not have faxes in its memory, disconnect the fax machine from the power source for several minutes and then reconnect it. —OR— If faxes are present, you can transfer them to another fax machine. Go to Step 3. Transfer faxes to another fax machine 3. Enter the fax number to which faxes will be forwarded. 4. Press Fax Start. 5. After the faxes are transferred, disconnect the fax machine from the power source for several minutes and then reconnect it. Transfer Journal report to another fax machine You can transfer the Fax Journal report to another fax machine. 1. Press Menu/Set, 0, 0, 2. 2. Enter the fax number to which faxes will be forwarded. 3. Press Fax Start. If you have not set up your Station ID, you cannot enter fax transfer mode. If the error message still continues, contact Brother or your dealer for service.
WRONG PASSWORDwRONG PASSWORD
Enter the registered four-digit TX Lock password to unlock. If you have forgotten it, contact Brother or the dealer for assistance.

Guides

Printing or receiving faxes

Instructions from the manual
Condensed print and white streaks across the page or the top and bottom of sentences are cut off.1 check
Condensed print and white streaks across the page or the top and bottom of sentences are cut off.
  1. If your copy looks good, you probably had a bad connection, with static or interference on the phone line.
  2. If the copy looks bad, clean the scanner. (See Cleaning the scanner on page 13-9.) If the problem continues, call Brother or your dealer for service.
Vertical black lines when receiving.1 check
Vertical black lines when receiving.
  1. Your machine’s print head might be dirty.
  2. Clean the print head. (See Cleaning the print head on page 13-8.) The sender’s scanner may be dirty.
  3. Ask the sender to make a copy to see if the problem is with the sending machine.
  4. Try receiving from another fax machine.
  5. If the problem continues, call Brother or your dealer for service.

Phone line or connections

Instructions from the manual
The fax machine does not answer when called.1 check
The fax machine does not answer when called.
  1. Make sure receive mode is not set to MANUAL. (See Choosing the Receive Mode on page 5-1.) Check for a dial tone.
  2. If possible, call the fax machine to hear it answer.
  3. If there is still no answer, check the telephone line cord connection.
  4. Connect a standard telephone to the fax machine’s telephone socket.
  5. If there is no ringing when you call the fax machine, ask your telephone company to check the line.
External Telephone answering device (TAD) does not answer when called1 check
External Telephone answering device (TAD) does not answer when called
Make sure that the external TAD is connected correctly. (See Connecting an external telephone answering device (TAD) on page 1-9.) Make sure the TAD is set to answer calls.
No dial tone on the handset1 check
No dial tone on the handset
  1. Lift the handset.
  2. If you don’t hear a dial tone, check telephone line cord connections at the fax machine and wall socket.
  3. Check that the handset is connected to the fax machine’s handset socket.
  4. Test the wall socket with another single line telephone.
  5. If there is no dial tone at the wall socket, call your telephone company.

Receiving faxes

Instructions from the manual
Cannot receive a fax3 checks
Cannot receive a fax
Make sure that the fax machine is in the correct receiving mode for your setup. (See Choosing the Receive Mode on page 5-1.)
Cannot receive a fax
If there seems to be interference on your phone line, try setting the Compatibility to BASIC. (See Compatibility on page 13-4.)
Cannot receive a fax
If you connect your fax machine to PABX or ISDN, set the Phone Line Type to your phone type. (See Setting the Phone Line Set on page 4-5.)

Sending faxes

Instructions from the manual
Cannot send a fax2 checks
Cannot send a fax
Ask the other party to check that the receiving machine has paper.
Cannot send a fax
Print the Transmission Verification Report and check for an error. (See Printing reports on page 10-1.)
Poor sending quality.1 check
Poor sending quality.
Try changing your resolution to FINE or S.FINE. Make a copy to check the fax machine’s scanner operation.
Dialling does not work1 check
Dialling does not work
  1. Check all line cord connections.
  2. Check the power cord connection.
  3. Send a manual fax by lifting the handset and dialling the number.
  4. Wait to hear fax receiving tones before pressing Fax Start.
  5. Change the Tone/Pulse setting. (See Setting Tone or Pulse dialling mode on page 4-5.)
Vertical black lines when sending.1 check
Vertical black lines when sending.
  1. Use the fax machine to make a copy.
  2. If the copy shows the same problem, the scanner area is dirty.
  3. Lift the top cover and check the document path.
  4. Clean the white film and the scanner’s glass strip using isopropyl alcohol and a lint-free cloth. (See Cleaning the scanner on page 13-9.)
Transmission Verification Report prints “RESULT ERROR”1 check
Transmission Verification Report prints “RESULT ERROR”
  1. There is probably temporary noise or static on the phone line.
  2. Try sending the fax again.
  3. Try setting the Compatibility to BASIC. (See Compatibility on page 13-4.) If the problem continues, call the telephone company to check your phone line.

Handling incoming calls

Instructions from the manual
Double-ring in FAX/TEL mode1 check
Double-ring in FAX/TEL mode
  1. The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call.
  2. Pick up the fax machine’s handset or answer from an extension phone, and then press the fax machine’s Telephone Answer Code (default setting is #51). (See For FAX/TEL mode only on page 5-6.)
Transferring a call to the fax machine1 check
Transferring a call to the fax machine
  1. If you have answered at the fax machine’s handset, press Fax Start and hang up immediately.
  2. If you answered at an extension phone, press your three-digit Fax Receive Code (default setting is *51).
  3. When the fax machine answers, hang up.
The fax machine “hears” voice as fax tone1 check
The fax machine “hears” voice as fax tone
  1. If the fax machine is set to Fax Detect ON, it is more sensitive to sounds.
  2. The fax machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones.
  3. Deactivate the fax by pressing #51 if you are at an extension phone or press Stop/Exit if you are at the fax machine or an external phone.
  4. Try avoiding this problem by turning Fax Detect to OFF.
Custom features on a single line1 check
Custom features on a single line
  1. If you have Call Waiting, Voice Mail, an alarm system or any other custom feature on a single phone line with the fax machine, it may create a problem sending or receiving fax data.
  2. For example: If you are sending or receiving a fax message while a custom feature signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data.
  3. Your fax machine’s ECM feature should help overcome this problem.
  4. This condition is related to the telephone system industry and is common to all devices that send and receive data on a single, shared line with custom features.
  5. If avoiding a slight interruption is crucial to your business, we recommend a separate phone line with no custom features.

How to load paper

Instructions from the manual
How to load paper6 steps
  1. Before adding paper, remove all existing paper from the tray.
  2. Fan the stack to avoid jams and misfeeds, and tap it so the edges are even.
  3. Gently insert paper with the print side down.
  4. Use A4 paper, 64–90 g/m², 0.08–0.12 mm thick, with up to 30 sheets in the tray.
  5. Store paper flat in its sealed original packaging away from moisture, direct sunlight and heat.
  6. Do not use cardboard, newspaper, fabric, extremely shiny or highly textured paper, previously printer-printed paper, uneven stacks, short-grain paper, or paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped.
Recording paper is inserted gently with its print side down.
Recording paper is inserted gently with its print side down.

Setting the date and time

Instructions from the manual
Setting the Date and Time6 steps
  1. Press Menu/Set, 1, 1.
  2. Enter the last two year digits and press Menu/Set.
  3. Enter two month digits and press Menu/Set.
  4. Enter two day digits and press Menu/Set.
  5. Enter the time in 24-hour format and press Menu/Set.
  6. Press Stop/Exit.

Turning on automatic daylight savings time

Instructions from the manual
Turning on Automatic Daylight Savings TimeView
Press Menu/Set, 1, 2. Select ON or OFF with the up/down keys. Press Menu/Set, then Stop/Exit.

Setting the station id

Instructions from the manual
Setting the Station ID7 steps
  1. Press Menu/Set, 1, 3.
  2. Enter a fax number of up to 20 digits and press Menu/Set.
  3. Enter a telephone number of up to 20 digits and press Menu/Set.
  4. Enter a name of up to 20 characters and press Menu/Set, then Stop/Exit.
  5. The fax number is required before the name or telephone number can be stored.
  6. Use the * key to enter +, followed by the country code, omit the leading zero from the area code and leave a space before the local number; do not enter a hyphen.
  7. If an ID is already stored, press 1 to change it or 2 to leave it unchanged.

Setting the beeper volume

Instructions from the manual
Setting the Beeper VolumeView
Press Menu/Set, 1, 4. Choose LOW, HIGH or OFF with the up/down keys. Press Menu/Set, then Stop/Exit.

Setting the phone line set

Instructions from the manual
Setting the Phone Line SetView
Press Menu/Set, 1, 5. Select PBX, ISDN or NORMAL with the up/down keys. Press Menu/Set, then Stop/Exit.

Setting tone or pulse dialling mode

Instructions from the manual
Setting Tone or Pulse dialling modeView
Press Menu/Set, 1, 6. Choose TONE or PULSE with the up/down keys. Press Menu/Set, then Stop/Exit.

Choosing the receive mode

Instructions from the manual
Choosing the Receive Mode6 steps
  1. Choose FAX ONLY for a dedicated fax line, FAX/TEL for fax and voice calls without an answering device or Call Minder on the same line, TAD:ANSWER MACH. for an external answering device, or MANUAL to answer every call yourself.
  2. With MANUAL, if you hear fax tones, wait for the machine to take over before hanging up.
  3. Press Receive Mode repeatedly until the desired mode appears; the display returns to date/time after two seconds.
  4. In FAX/TEL, set Ring Delay and F/T Ring Time; with extension phones, keep Ring Delay at four rings.
  5. In TAD:ANSWER MACH., the external device answers all calls and stores voice messages; the fax machine prints faxes.
  6. Ring Delay and F/T Ring Time do not operate in this TAD mode.

Setting the ring delay

Instructions from the manual
Setting the Ring Delay4 steps
  1. Press Menu/Set, 2, 1.
  2. Choose the number of rings with the up/down keys and press Menu/Set, then Stop/Exit.
  3. The T104 menu lists 00–04 rings, or 02–04 for Ireland.
  4. In FAX/TEL with extension phones, use four rings.

Setting the f/t ring time (fax/tel mode only)

Instructions from the manual
Setting the F/T Ring Time (FAX/TEL mode only)4 steps
  1. Press Menu/Set, 2, 2.
  2. Select 20, 30, 40 or 70 seconds for alerting you to a voice call.
  3. Press Menu/Set, then Stop/Exit.
  4. The pseudo-ring continues for the selected time even if the caller hangs up.

Fax detect

Instructions from the manual
Fax Detect5 steps
  1. Press Menu/Set, 2, 3.
  2. Select ON, SEMI or OFF and press Menu/Set, then Stop/Exit.
  3. ON automatically receives a fax after you answer; SEMI does so only when you answer at the fax machine.
  4. With OFF, activate reception using Fax Start at the machine or the three-digit Fax Receive Code, initially *51, at an external or extension telephone.
  5. If the machine intercepts faxes sent from a computer on the same line, select OFF.

Printing a reduced incoming fax (auto reduction)

Instructions from the manual
Printing a reduced incoming fax (Auto Reduction)4 steps
  1. Press Menu/Set, 2, 5.
  2. Choose ON or OFF, press Menu/Set, then Stop/Exit.
  3. ON reduces an incoming fax to fit A4 paper.
  4. A fax longer than the supported printable length may still print on two pages.

Reception into memory

Instructions from the manual
Reception into memory5 steps
  1. Press Menu/Set, 2, 6.
  2. Choose ON or OFF, press Menu/Set, then Stop/Exit.
  3. ON stores later received faxes when paper runs out until memory is full.
  4. OFF finishes the current fax in available memory but will not answer subsequent fax calls until paper is loaded.
  5. Refill the tray to resume printing.

Changing the remote codes

Instructions from the manual
Changing the remote codes7 steps
  1. Press Menu/Set, 2, 4.
  2. Select ON or OFF with the up/down keys and press Menu/Set.
  3. Enter the new Fax Receive Code and press Menu/Set; enter the Telephone Answer Code and press Menu/Set; enter the Activation Voice Code and press Menu/Set.
  4. Press Stop/Exit.
  5. Defaults are *51, #51 and *81 respectively.
  6. Remote codes may not work with some telephone systems.
  7. If remote access to an external answering device always disconnects, try other three-digit codes using 0–9, * or #.

Caller id (caller identification) (u.k. only)

Instructions from the manual
Caller ID (Caller IDentification) (U.K. only)5 steps
  1. Caller ID requires the applicable BT service and is unavailable through a PBX.
  2. Press Menu/Set, 0, 3.
  3. Select ON or OFF and press Menu/Set, then Stop/Exit.
  4. Set Ring Delay to more than two rings before using Caller ID; one ring cannot receive the information.
  5. The machine retains the latest 30 caller IDs, replacing the oldest with the 31st call.

Bt call sign (u.k. only)

Instructions from the manual
BT Call Sign (U.K. only)5 steps
  1. For the applicable BT service using an external phone, press Menu/Set, 0, 4.
  2. Select ON or OFF, press Menu/Set, then Stop/Exit.
  3. ON automatically sets reception to MANUAL and prevents changing that mode while enabled.
  4. Switching this feature OFF leaves reception in MANUAL; select the required receive mode again.
  5. If you get a new fax number, reset this function.

Automatic transmission

Instructions from the manual
Automatic transmission7 steps
  1. Load the document face down, top edge first in the automatic document feeder.
  2. Adjust the paper guides to its width.
  3. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad, then press Fax Start.
  4. Do not pick up the handset.
  5. Documents must be 148–216 mm wide and 150–600 mm long.
  6. The feeder holds up to ten sheets of standard 64–90 g/m² paper; feed heavier sheets individually.
  7. Do not use curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped paper, cardboard, newspaper or fabric.

Manual transmission

Instructions from the manual
Manual transmission5 steps
  1. Load the document face down in the feeder.
  2. Lift the handset and listen for a dial tone.
  3. Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search/Mute.
  4. When you hear fax receiving tones, press Fax Start.
  5. Replace the handset.

Contrast

Instructions from the manual
Contrast5 steps
  1. Load the document face down.
  2. Press Menu/Set, 3, 3.
  3. Choose AUTO, LIGHT for a light original, or DARK for a dark original; press Menu/Set.
  4. Press 2 when finished, or 1 to select more sending settings.
  5. Enter the fax number and press Fax Start.

Cancelling a scheduled job

Instructions from the manual
Cancelling a scheduled job4 steps
  1. Press Menu/Set, 4.
  2. Select the scheduled job with the up/down keys and press Menu/Set.
  3. Press 1 to cancel it or 2 to exit without cancellation.
  4. Repeat for another job if necessary, then press Stop/Exit.

Delayed fax

Instructions from the manual
Delayed Fax8 steps
  1. Depending on data size, schedule up to three faxes within the next 24 hours.
  2. Load the document face down.
  3. Press Menu/Set, 3, 7.
  4. Enter the sending time in 24-hour format and press Menu/Set.
  5. Select 1 to leave the document in the feeder or 2 to scan it into memory.
  6. Press 1 for further settings or 2 to finish, then enter the fax number and press Fax Start.
  7. The number of scanned pages depends on their data.
  8. Memory-scanned documents remain stored until removed using Cancelling a Job.

Memory transmission

Instructions from the manual
Memory Transmission6 steps
  1. Load the document face down.
  2. Press Menu/Set, 3, 9.
  3. To change the default, select ON or OFF and press Menu/Set.
  4. Alternatively, select NEXT FAX ONLY with the up/down keys and press Menu/Set, then select ON or OFF for that fax and press Menu/Set.
  5. Press 2 when finished or 1 for further settings.
  6. Enter the fax number and press Fax Start.

Storing one-touch dial numbers

Instructions from the manual
Storing One-Touch Dial numbers6 steps
  1. Press Menu/Set, 6, 1, then press the One-Touch key to store.
  2. Enter a number of up to 20 digits and press Menu/Set.
  3. Enter a name of up to 15 characters and press Menu/Set, or press Menu/Set to store without a name.
  4. Select FAX, TEL or FAX/TEL and press Menu/Set, then repeat from selecting another One-Touch key, or press Stop/Exit to finish.
  5. Redial/Pause inserts a 3.5-second pause.
  6. Power loss does not erase stored numbers.

Storing speed-dial numbers

Instructions from the manual
Storing Speed-Dial numbers5 steps
  1. Press Menu/Set, 6, 2.
  2. Enter a two-digit location from 00 to 99 and press Menu/Set.
  3. Enter a number of up to 20 digits and press Menu/Set.
  4. Enter a name of up to 15 characters and press Menu/Set, or press Menu/Set for no name.
  5. Select FAX, TEL or FAX/TEL, press Menu/Set, then repeat from selecting another location, or press Stop/Exit to finish.

Making a single copy

Instructions from the manual
Making a single copy5 steps
  1. Load the document face down and press Copy/Reports twice.
  2. Do not pull the paper during copying.
  3. Press Stop/Exit to cancel.
  4. The machine cannot receive a fax during copying.
  5. The default single-copy resolution is S.FINE; select PHOTO with Resolution for photographs.

Copy options: single or multiple copies, sort/stack, reduce/enlarge

Instructions from the manual
Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge9 steps
  1. Load the document face down and press Copy/Reports.
  2. Enter 1–99 copies; press Copy/Reports to start now, or Menu/Set for further options.
  3. Select SORT for collated copies or STACK for all copies of each page together.
  4. Press Copy/Reports to start without resizing, or Menu/Set to select a ratio.
  5. Choose AUTO to fit the paper size, 50%, 75%, 87% or 93% to reduce, 100% for original size, or 120%, 125% or 150% to enlarge, then press Copy/Reports.
  6. If memory runs out on the first page, press Stop/Exit and make a single copy.
  7. For SORT after the first page, press Copy/Reports to copy scanned pages or Stop/Exit to cancel; restart using stacked copies to use less memory.
  8. The default multiple-copy or resizing resolution is FINE.
  9. Use Resolution to select S.FINE for small print or artwork, or PHOTO for photographs; both use more memory than FINE.

Compatibility

Instructions from the manual
CompatibilityView
For possible line interference affecting fax sending or receiving, press Menu/Set, 0, 2. Select BASIC or NORMAL with the up/down keys. Press Menu/Set, then Stop/Exit.

Document jam

Instructions from the manual
Document Jam4 steps
  1. Remove any document that is not jammed from the feeder.
  2. Lift the lever on the right to open the top cover.
  3. Pull the jammed document toward the front.
  4. Close the top cover securely by pressing down on both sides.

Paper jam

Instructions from the manual
Paper Jam5 steps
  1. Remove any paper that is not jammed.
  2. Lift the lever on the right to open the top cover.
  3. Pull the jammed paper gently toward the front, as shown in diagram A.
  4. If it cannot be removed that way, pull it toward the back as shown in diagram B.
  5. Close the top cover securely by pressing down on both sides, then reload paper.
Complete official paper-removal panels A and B, with all three arrows and the full printed instruction explaining the alternative directions.
Paper jam: remove toward the front (A); if that is not possible, remove toward the back (B).

Cleaning the print head

Instructions from the manual
Cleaning the print head6 steps
  1. Disconnect the telephone-line cord first, then unplug the power cord.
  2. Parts inside can be extremely hot after use; take care.
  3. Open the top cover with the right-hand lever and remove the print cartridge.
  4. Clean the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.
  5. Wait until it is completely dry.
  6. Reinstall the cartridge and close the cover securely on both sides.
Print-head cleaning with a dry or lightly alcohol-moistened lint-free cloth. Follow the disconnection, hot-parts and drying instructions above.
Print-head cleaning with a dry or lightly alcohol-moistened lint-free cloth. Follow the disconnection, hot-parts and drying instructions above.

Cleaning the scanner

Instructions from the manual
Cleaning the scanner5 steps
  1. Disconnect the telephone-line cord first, then unplug the power cord.
  2. Open the top cover using the right-hand lever.
  3. Clean the white film and glass strip with isopropyl alcohol on a lint-free cloth.
  4. Do not bend the white film or drop anything inside the machine.
  5. Close the top cover securely on both sides.
Scanner cleaning: the white film and glass strip, with the complete caution about avoiding damage.
Scanner cleaning: the white film and glass strip, with the complete caution about avoiding damage.

Changing the ribbon

Instructions from the manual
Changing the ribbon10 steps
  1. Open the top cover with the right-hand lever.
  2. Remove the print cartridge and turn it upside down with the blue gear at the upper left.
  3. Snap out the upper and lower right white spools; slide the ribbon off the blue gear and lower-left spool, leaving those two parts in place.
  4. Remove the elastic band from the new ribbon and place its full roll in the lower position, with the shiny side facing down.
  5. Transfer the white spools from the used cardboard cores to the same positions on the new ribbon.
  6. Place the lower-left cardboard core on its white spool and the upper blue core on the blue gear.
  7. Fit the upper and lower right white spools into their holders, inserting each white spool’s teeth into the cutouts of its cardboard core.
  8. Turn the upper-right white spool clockwise to tighten the ribbon.
  9. Turn the cartridge over and reinstall it, inserting the recessed end first and seating all four spool holders.
  10. Close the top cover securely on both sides.
Ribbon replacement, steps 3–6: remove the used ribbon and fit the new rolls and spools as shown.
Ribbon replacement, steps 3–6: remove the used ribbon and fit the new rolls and spools as shown.
Ribbon replacement, steps 7–9: tighten clockwise, insert the recessed end first and seat the cartridge in all four holders.
Ribbon replacement, steps 7–9: tighten clockwise, insert the recessed end first and seat the cartridge in all four holders.

Choosing a location

Instructions from the manual
Choosing a location5 steps
  1. Put the machine on a flat, stable surface free of vibration and shocks, near a telephone socket and a standard grounded electrical socket, at 10–35°C.
  2. Avoid high-traffic areas, heaters, air conditioners, water, chemicals, refrigerators, direct sunlight, excessive heat, moisture, dust and interference from speakers or cordless-phone bases.
  3. Do not use sockets controlled by switches or timers, or circuits shared with large appliances that might disrupt power.
  4. Power interruption can erase memory.
  5. Use only the supplied power cord.

To use the fax machine safely

Instructions from the manual
To use the fax machine safely5 steps
  1. Before cleaning, unplug the telephone-line cord first, then the power cord from the electrical socket.
  2. Do not handle the plug with wet hands.
  3. Internal parts can be extremely hot after use.
  4. Never touch uninsulated telephone wires or terminals unless disconnected at the wall socket; never install telephone wiring during a lightning storm or a socket in a wet location.
  5. Install near an easily accessible electrical socket; disconnect the power cord there to shut off power completely.

Connecting an external telephone

Instructions from the manual
Connecting an external telephone4 steps
  1. Connect an external telephone in the arrangement shown for the UK.
  2. When that phone or an external answering device is in use, EXT.
  3. TEL IN USE is displayed and lifting the fax handset sounds an alarm.
  4. To disconnect the external-phone call and switch to the fax machine, lift its handset and press Tel.

Connecting an external telephone answering device (tad)

Instructions from the manual
Connecting an external telephone answering device (TAD)6 steps
  1. Use the UK connection arrangement shown in the manual; do not connect the answering device elsewhere on the same line.
  2. Set the external device to one or two rings, record its outgoing message, set it to answer, and select TAD:ANSWER MACH. on FAX-T104.
  3. The machine listens for fax calling tones after the device answers.
  4. It must answer within four rings, with two recommended; do not use an external toll saver that exceeds four rings.
  5. If some faxes are missed, reset the external device to four rings or fewer.
  6. The fax machine’s Ring Delay does not apply.

Recording outgoing message (ogm) on an external tad

Instructions from the manual
Recording outgoing message (OGM) on an external TAD2 steps
  1. Record five seconds of silence at the beginning so the fax machine can detect calling tones before they stop, then limit speech to 20 seconds.
  2. If you omit the initial silence and fax reception is unreliable, record the message again with that silence.

Using extension telephones (for u.k. only)

Instructions from the manual
Using extension telephones (For U.K. only)3 steps
  1. Parallel extension wiring can interrupt fax transmissions and reduce receive reliability.
  2. Ask BT, Kingston upon Hull Telecommunications, the PABX maintainer or a qualified telephone installation company to arrange the recommended downstream master/slave configuration shown in figure 2.
  3. The extension circuit terminates in a BT 431A modular plug inserted in the socket of the supplied white T-shaped line-cord connector; connect the fax machine to the master socket.

Multi-line connections (pabx)

Instructions from the manual
Multi-Line connections (PABX)4 steps
  1. Ask the telephone-system installer to connect the fax machine; a separate fax line is advisable.
  2. On a multiline system, ask to use the last line so every incoming call does not activate it.
  3. Correct operation with every PABX arrangement is not guaranteed; report difficulty first to the PABX company.
  4. If a switchboard operator answers all incoming calls, use MANUAL receive mode and initially treat calls as voice calls.

Setting the speaker volume

Instructions from the manual
Setting the Speaker Volume3 steps
  1. On FAX-T104, lift the handset and press Tel.
  2. Use the left/right volume keys to adjust the level shown on the LCD; each press moves to the next setting, which remains until changed.
  3. Press Tel again.

Setting the ring volume

Instructions from the manual
Setting the Ring Volume3 steps
  1. While the machine is idle, use the left/right volume keys to select a ring volume or turn ringing off.
  2. The machine rings on each press and displays the setting.
  3. The selected level remains until changed.

Receiving a fax at the end of a conversation

Instructions from the manual
Receiving a fax at the end of a conversation3 steps
  1. Ask the other party to load their document and press Start, waiting for your machine’s receiving tones before hanging up.
  2. When you hear calling beeps, press Fax Start.
  3. When RECEIVE is displayed, replace the handset.

Operation from extension telephones

Instructions from the manual
Operation from extension telephones6 steps
  1. For a fax call answered on an extension phone, press *51, wait for receiving tones, then hang up.
  2. At an external phone in the correct connection, press *51 and wait until the phone disconnects and RECEIVE appears before hanging up.
  3. Your caller must press Start to send.
  4. If a call has no voice, assume a manual fax.
  5. For a FAX/TEL voice pseudo-ring, lift the handset during F/T Ring Time and press #51 between double rings.
  6. If the call is a fax instead, press *51 to return it to the fax machine.

Remote call transfer

Instructions from the manual
Remote Call Transfer6 steps
  1. First set REMOTE CODE to ON.
  2. On the externally connected DECT cordless phone during an incoming voice call, press *81.
  3. When the fax machine pseudo-rings and shows PICK UP PHONE, lift its handset and press Tel.
  4. Do not hang up the cordless phone until it can no longer hear or speak to the caller; hanging up earlier loses the call.
  5. If nobody answers the fax machine, ringing stops after 30 seconds and the cordless phone may still speak to the caller.
  6. Transfer is only from the DECT phone to the fax machine; it cannot transfer back or act as an intercom.

Printing a fax from the memory (fax-t104 only)

Instructions from the manual
Printing a fax from the memory (FAX-T104 only)View
If Fax Forwarding or Fax Storage is selected with Menu/Set, 8, 1, print a stored fax by pressing Menu/Set, 8, 3, then Fax Start. After printing finishes, press Stop/Exit.

Setting up polling receive (standard)

Instructions from the manual
Setting up Polling Receive (Standard)5 steps
  1. Both machines must support polling; some do not.
  2. Press Menu/Set, 2, 7.
  3. Select STANDARD with the up/down keys and press Menu/Set.
  4. Enter the other fax number and press Fax Start.
  5. You pay for the polling call.

Setup for polling receive with secure code

Instructions from the manual
Setup for Polling Receive with Secure Code5 steps
  1. Secure polling works only with another Brother fax machine.
  2. Agree the same four-digit secure code with the other party.
  3. Press Menu/Set, 2, 7, select SECURE and press Menu/Set.
  4. Enter the matching four-digit code and press Menu/Set.
  5. Enter the number to poll, then press Fax Start.

Setup delayed polling receive

Instructions from the manual
Setup Delayed Polling Receive5 steps
  1. Press Menu/Set, 2, 7.
  2. Select TIMER and press Menu/Set.
  3. Enter the polling time in 24-hour format and press Menu/Set.
  4. Enter the number to poll and press Fax Start.
  5. Only one delayed polling job can be set.

Sequential polling

Instructions from the manual
Sequential Polling5 steps
  1. Press Menu/Set, 2, 7.
  2. Select STANDARD, SECURE or TIMER and press Menu/Set.
  3. For SECURE, enter a four-digit code and press Menu/Set; for TIMER, enter a 24-hour polling time and press Menu/Set.
  4. Specify the destination machines using One-Touch, Speed-Dial, Search or a Group, then press Fax Start.
  5. The machine polls each destination in turn and prints a Sequential Polling Report.

Selecting a caller id from the memory for call reply

Instructions from the manual
Selecting a Caller ID from the Memory for Call Reply6 steps
  1. Press Menu/Set, 0, 3, select DISPLAY ID and press Menu/Set.
  2. The latest stored ID appears; if none is stored, the machine beeps and shows NO CALLER ID.
  3. Scroll through IDs with the up/down keys, press Menu/Set for the selected number, wait for the prompt, then press Fax Start.
  4. To send a fax, load the document and press Fax Start.
  5. To cancel a wrong selection, press Stop/Exit and begin again; the ID remains stored.
  6. Automatic redial does not operate for a busy or unanswered Call Reply.

To activate certain network services when using call reply

Instructions from the manual
To Activate Certain Network Services When Using Call Reply5 steps
  1. After selecting the caller ID, wait two seconds for its date and time.
  2. Enter the service prefix with the number keys, up to 20 digits; the display clears as you type.
  3. Press Fax Start to dial the prefix and number.
  4. Stop/Exit cancels the prefix and restores the selected ID; pressing it again exits Call Reply.
  5. Ask the network operator about problems or questions concerning its service.

Printing caller id list

Instructions from the manual
Printing Caller ID ListView
Press Menu/Set, 0, 3. Select PRINT REPORT with the up/down keys and press Menu/Set. Press Stop/Exit.

Sending a fax at the end of a conversation

Instructions from the manual
Sending a fax at the end of a conversationView
Ask the other party to wait for fax beeps and press Start before hanging up. Load the document face down and press Fax Start. When SEND appears, replace the handset.

Fax resolution

Instructions from the manual
Fax resolution2 steps
  1. With a document in the feeder, press Resolution repeatedly to select a temporary setting for this fax: STANDARD for most typed text, FINE for small print, S.FINE for small print or artwork, or PHOTO for photographs or varying gray shades.
  2. FINE transmits more slowly than STANDARD, S.FINE more slowly than FINE, and PHOTO is slowest.

Cancelling a fax in progress

Instructions from the manual
Cancelling a fax in progressView
While scanning, dialling or sending a fax, press Stop/Exit to cancel it.

Composing your own comments

Instructions from the manual
Composing your own comments5 steps
  1. Press Menu/Set, 3, 2.
  2. Choose position 5 or 6 with the up/down keys and press Menu/Set.
  3. Enter a customized cover-page comment of up to 27 characters with the dial pad, then press Menu/Set.
  4. Press 1 for more sending settings or 2 to exit.
  5. Cover-page comments change the default and remain available for later faxes.

Cover page for next fax only

Instructions from the manual
Cover page for next fax only8 steps
  1. First set up the Station ID.
  2. Load the document face down, press Menu/Set, 3, 1, then Menu/Set when NEXT FAX ONLY appears.
  3. Select NEXT FAX:ON or NEXT FAX:OFF and press Menu/Set.
  4. Select a standard or custom comment and press Menu/Set.
  5. Enter a two-digit page count, using 00 for a blank count; use the left key to correct a mistake.
  6. Press Menu/Set.
  7. Press 1 for more settings or 2 to finish.
  8. Enter the destination fax number and press Fax Start.

Send a cover page for all faxes

Instructions from the manual
Send a cover page for all faxes6 steps
  1. First set up the Station ID.
  2. Press Menu/Set, 3, 1.
  3. Select ON or OFF with the up/down keys and press Menu/Set.
  4. If ON, select a standard or custom comment and press Menu/Set.
  5. Press 1 for more sending settings or 2 to exit.
  6. With this default, each fax includes a cover page but its page count is blank.

Using a printed cover page

Instructions from the manual
Using a printed Cover PageView
Press Menu/Set, 3, 1. Select PRINT SAMPLE with the up/down keys and press Menu/Set. Write on the sample and attach it to the fax document.

Broadcasting

Instructions from the manual
Broadcasting6 steps
  1. Store the destination numbers as Groups, One-Touch or Speed-Dial first.
  2. Load the document face down, press Menu/Set, 3, 9 to select ON for Memory Transmission, then press Menu/Set.
  3. Enter One-Touch, Speed-Dial, Search or Group destinations one after another, up to 104 locations, and press Fax Start.
  4. The document is stored and sent to each destination, with redial for busy lines and a Broadcast Report afterwards.
  5. Stop/Exit during transmission cancels the current destination; Menu/Set, 4 cancels all locations.
  6. After broadcasting, return to Memory Transmission and select OFF if required.

Overseas mode

Instructions from the manual
Overseas Mode4 steps
  1. For difficulty sending overseas due to possible line interference, load the document face down and press Menu/Set, 3, 5.
  2. Select ON or OFF with the up/down keys and press Menu/Set.
  3. Press 1 for further settings or 2 to finish, then enter the destination number and press Fax Start.
  4. Overseas Mode turns itself off after this fax.

Call reservation

Instructions from the manual
Call Reservation7 steps
  1. Load the document face down and press Menu/Set, 3, 6.
  2. Select ON or OFF and press Menu/Set.
  3. If ON, select ON or OFF for Call Back Message and press Menu/Set.
  4. Press 1 for more settings or 2 to finish, then enter the fax number and press Fax Start.
  5. If Call Reservation is ON and the machine rings, lift the handset to speak.
  6. Auto redial, Delayed Transmission and Polling cannot be used with Call Reservation.
  7. Call Back Message requires a registered Station ID.

Print sample call back message

Instructions from the manual
Print Sample Call Back MessageView
Press Menu/Set, 3, 6. Select PRINT SAMPLE with the up/down keys and press Menu/Set.

Setting up polled transmit (standard)

Instructions from the manual
Setting up Polled Transmit (Standard)7 steps
  1. Load the document face down and press Menu/Set, 3, 8.
  2. Select STANDARD and press Menu/Set.
  3. Choose 1 to leave the document in the feeder or 2 to scan it into memory.
  4. Press 1 for further settings or 2 to finish, then Fax Start.
  5. A feeder document remains until polled and can be retrieved only once; interrupt the job if the machine is needed first.
  6. A memory document remains available for retrieval until deleted using Cancelling a Job.
  7. Some machines do not support polling.

Setup for polling transmit with secure code

Instructions from the manual
Setup for Polling Transmit with Secure Code6 steps
  1. Secure polling works only with another Brother fax machine.
  2. Load the document face down, press Menu/Set, 3, 8, choose SECURE and press Menu/Set.
  3. Enter a four-digit secure code and press Menu/Set.
  4. Choose 1 for DOC to scan when polled, or 2 for MEMORY to scan now.
  5. Press 1 for more settings or 2 to finish, then Fax Start and wait for polling.
  6. The polling machine must enter your four-digit code.

Interrupting delayed fax and polled transmit jobs

Instructions from the manual
Interrupting Delayed Fax and Polled Transmit jobs6 steps
  1. For a scheduled job whose document remains in the feeder, press Menu/Set, 5.
  2. Wait two seconds, remove that document, and load the document to send now.
  3. Enter its destination number and press Fax Start.
  4. When transmission finishes, return the original document to the feeder and press Menu/Set, 5 to restore the scheduled job.
  5. Automatic redial and Menu mode cannot be used during the interruption.
  6. Memory-scanned scheduled jobs do not need interruption to send a fax or make a copy.

Setting up the password

Instructions from the manual
Setting up the password4 steps
  1. For TX Lock, press Menu/Set, 0, 1.
  2. Enter a four-digit password and press Menu/Set.
  3. If VERIFY appears, enter it again and press Menu/Set.
  4. If you forget the password, contact Brother or the dealer for assistance.

Changing the tx lock password

Instructions from the manual
Changing the TX Lock password5 steps
  1. Press Menu/Set, 0, 1.
  2. Select SET PASSWORD and press Menu/Set.
  3. Enter the current four-digit password and press Menu/Set.
  4. Enter a new four-digit password and press Menu/Set.
  5. If VERIFY:XXXX appears, re-enter it and press Menu/Set.

Turning tx lock on

Instructions from the manual
Turning TX Lock on7 steps
  1. Press Menu/Set, 0, 1.
  2. Select SET TX LOCK and press Menu/Set.
  3. Enter the registered four-digit password and press Menu/Set.
  4. TX LOCK MODE appears and the machine goes offline.
  5. Receiving faxes, answering calls, previously enabled Fax Forwarding and previously enabled Fax Storage remote retrieval remain available; sending and copying are blocked.
  6. New delayed or polling jobs cannot be scheduled, but previously scheduled delayed faxes will be sent.
  7. Turn TX Lock off to print stored faxes.

Turning tx lock off

Instructions from the manual
Turning TX Lock off5 steps
  1. Press Menu/Set.
  2. Enter the registered four-digit password and press Menu/Set.
  3. TX Lock turns off.
  4. A wrong password displays WRONG PASSWORD and leaves the machine offline and locked; enter the registered password.
  5. If it is forgotten, contact Brother or the dealer.

Changing one-touch and speed-dial numbers

Instructions from the manual
Changing One-Touch and Speed-Dial numbers5 steps
  1. When the selected stored location asks, press 1 to change or 2 to leave it unchanged.
  2. Use the left/right keys to position the cursor and overwrite a character.
  3. To erase the whole number or name, place the cursor at its first character and press Stop/Exit; characters at and to the right of the cursor are deleted.
  4. Enter the new number and press Menu/Set, then enter a name of up to 15 characters or leave it blank and press Menu/Set.
  5. Select FAX, TEL or FAX/TEL and press Menu/Set, then store another number or press Stop/Exit.

Setting up groups for broadcasting

Instructions from the manual
Setting up Groups for Broadcasting5 steps
  1. First store each destination in One-Touch or Speed-Dial memory.
  2. Press Menu/Set, 6, 3, choose the One-Touch key for the group, enter a group number from 1 to 4 and press Menu/Set.
  3. Add One-Touch destinations by pressing their key; for Speed-Dial, press Search/Mute and the two-digit location.
  4. Press Menu/Set to accept the destinations, enter the group name and press Menu/Set, then Stop/Exit.
  5. Each group uses a One-Touch key; use up to four small groups or up to 103 numbers in one group.

On hook dialling

Instructions from the manual
On Hook dialling4 steps
  1. Dial with the dial pad or Quick-Dial keys.
  2. On FAX-T104, press Fax Start, then lift the handset when the monitor speaker lets you hear the call answered.
  3. Pressing Tel before lifting the handset disconnects the call.
  4. Replace the handset to finish.

Mute

Instructions from the manual
Mute3 steps
  1. During a handset call, press Search/Mute to put it on hold.
  2. You may replace the handset without disconnecting; pick it up again to release the hold.
  3. Pressing Search/Mute without lifting the handset instead starts Search.

Tone or pulse

Instructions from the manual
Tone or PulseView
If a Pulse service needs temporary tone signals, lift the handset and press #. All following digits use tone signals. Hanging up restores Pulse service.

Setting up fax forwarding

Instructions from the manual
Setting up Fax Forwarding6 steps
  1. Press Menu/Set, 8, 1.
  2. Select FAX FORWARD and press Menu/Set.
  3. Enter the forwarding number, up to 20 digits, and press Menu/Set.
  4. Choose BACKUP PRINT:ON or BACKUP PRINT:OFF and press Menu/Set, then Stop/Exit.
  5. ON prints a local backup to protect against power loss before forwarding.
  6. With OFF, memory data may be lost during a power failure.

Setting fax storage

Instructions from the manual
Setting Fax StorageView
Press Menu/Set, 8, 1. Select FAX STORAGE and press Menu/Set, then Stop/Exit. Received faxes are stored for remote retrieval and a backup copy is automatically printed.

Turning off remote fax options

Instructions from the manual
Turning off Remote Fax Options3 steps
  1. Set FORWARD/STORE to OFF using Menu/Set, 8, 1.
  2. If faxes remain in memory, press 1 to print and erase all unprinted faxes before the feature turns off; an already printed backup is not printed again.
  3. Press 2 to leave both memory and the setting unchanged.

Setting your remote access code

Instructions from the manual
Setting your remote access code5 steps
  1. Press Menu/Set, 8, 2.
  2. Enter three digits using 0–9 and press Menu/Set; the final * is fixed.
  3. Press Stop/Exit.
  4. Do not choose the same code as Fax Receive *51, Telephone Answer #51 or Activation Voice *81.
  5. Enter a new code to change it, or press Stop/Exit instead of entering digits in the second step to restore the inactive ---* setting.

Using your remote access code

Instructions from the manual
Using your remote access code6 steps
  1. Dial the fax number from a touch-tone telephone or another fax machine.
  2. When answered, immediately enter your three-digit access code followed by *.
  3. One long beep means fax messages; no beeps means none.
  4. After two short beeps, enter a remote command within 30 seconds or the machine hangs up.
  5. Invalid commands produce three beeps.
  6. Press 90 when finished and hang up.

Remote commands

Instructions from the manual
Remote commands7 steps
  1. After entering the remote access code and hearing two short beeps, use 951 for forwarding OFF, 952 for Fax Forwarding, 954 to register a forwarding number or 956 for Fax Storage.
  2. A long beep accepts a change; three short beeps mean a required setting is missing.
  3. OFF is available after registering or erasing all faxes.
  4. Use 961 and a remote fax number for a memory-status list, 962 for all stored faxes or 963 to erase faxes, accepted with a long beep.
  5. Use 971 to check for faxes: one long beep means yes, three short beeps means no.
  6. Use 981 for TAD:ANSWER MACH., 982 for FAX/TEL or 983 for FAX ONLY; a long beep accepts the change.
  7. Press 90 to exit, wait for the long beep, then replace the handset.

Retrieving fax messages

Instructions from the manual
Retrieving fax messages6 steps
  1. Dial your fax number and immediately enter the three-digit remote access code followed by * when it answers.
  2. A long beep means messages.
  3. After two short beeps, press 962.
  4. Wait for the long beep, enter the destination fax number of up to 20 digits followed by ##.
  5. Do not use * or # as number digits; # can store a pause.
  6. Hang up after the beep; your machine calls the destination, which prints the stored faxes.

Changing your fax forwarding number

Instructions from the manual
Changing your Fax Forwarding number6 steps
  1. Dial your fax number and enter the three-digit remote access code followed by * as soon as it answers.
  2. A long beep means messages.
  3. After two short beeps, press 954.
  4. Wait for the long beep, then enter the new forwarding fax number of up to 20 digits followed by ##.
  5. Do not use * or # as dial-number digits; # stores a pause.
  6. Hang up after the beep.

Customizing the transmission verification report

Instructions from the manual
Customizing the Transmission Verification Report4 steps
  1. Press Menu/Set, 7, 1.
  2. Select ON or OFF with the up/down keys and press Menu/Set, then Stop/Exit.
  3. ON prints a report for every sent fax, showing date, time and success OK.
  4. OFF prints only on a transmission error, NG.

Setting the journal period

Instructions from the manual
Setting the Journal Period7 steps
  1. Press Menu/Set, 7, 2.
  2. Choose OFF, every 30 faxes, every 6, 12 or 24 hours, or every 2 or 7 days.
  3. Press Menu/Set; for seven days, choose the starting day when prompted.
  4. Enter the start time in 24-hour format, press Menu/Set, then Stop/Exit.
  5. At a timed interval the journal prints and clears its recorded jobs; a full 30-job memory prints early and clears them.
  6. Printing an extra journal before it is due does not clear them.
  7. With OFF, print manually.

How to print a report

Instructions from the manual
How to print a report3 steps
  1. Remove documents from the feeder.
  2. Press Copy/Reports, then the report number: 1 for the last XMIT VERIFY, 2 for HELP LIST, 3 for the numerical QUICK-DIAL list, 4 for FAX JOURNAL, 5 for the alphabetical TEL.INDEX, 6 for USER SETTINGS or 7 for MEMORY STATUS.
  3. The last transmission-report information remains only until the handset is lifted.

Shipment of the fax machine

Instructions from the manual
Shipment of the fax machineView
Pack the machine carefully to avoid transit damage, preferably with the saved original packaging, and arrange adequate insurance with the carrier.

Important safety instructions

Instructions from the manual
Important safety instructions13 steps
  1. Read, retain and follow all instructions and product warnings.
  2. Unplug before cleaning; do not use liquid or aerosol cleaners for general cleaning, and use a damp cloth.
  3. Keep the machine away from water and unstable surfaces.
  4. Keep ventilation openings clear; do not place it on a bed, sofa or rug, near a heater or in a built-in installation without ventilation.
  5. Use only the power type on the label; ask the dealer or power company if unsure.
  6. Use the grounded plug in a grounded socket and never defeat its ground; ask an electrician to replace an unsuitable socket.
  7. Keep objects off the power cord and keep the cord out of walking paths.
  8. Keep the fax output and its path clear, and wait for pages to exit before picking them up.
  9. Never insert objects through cabinet slots or spill liquid inside.
  10. Do not service the machine yourself; refer servicing to service personnel.
  11. Unplug and seek authorized service if the power cord is damaged or frayed, liquid enters, the product is exposed to rain or water, it fails to operate normally with the documented controls, it is dropped or its cabinet damaged, or performance distinctly changes.
  12. Adjust only controls covered by the instructions.
  13. A surge protector is recommended.

Attach the paper wire extension and paper tray

Instructions from the manual
Attach the paper wire extension and paper trayView
Attach the paper wire extension. Attach the paper tray, inserting its wide pins firmly into the pockets on the top edge of the machine.
Complete official paper-support and tray assembly instructions with arrows and attachment close-ups.
Attach the paper wire extension, then the paper tray, seating its wide pins firmly in the top-edge pockets.

Connect the handset, power cord and telephone line cord

Instructions from the manual
Connect the handset, power cord and telephone line cordView
  1. Connect the handset.
  2. Connect the power cord to the machine, then plug the power cord into an electrical socket.
  3. Connect the telephone-line cord to the machine’s socket marked LINE.

Controls and parts

See the manual diagrams 3 diagrams
Shared-manual front parts view for FAX-T104. The control-panel drawing is shared; use the FAX-T104 panel below for button positions.
Shared-manual front parts view for FAX-T104. The control-panel drawing is shared; use the FAX-T104 panel below for button positions.

Diagram key

  • 1: Power Cord — connects the machine to the electrical socket.
  • 2: Telephone Line Cord — connects the machine to the telephone wall socket.
  • 3: Telephone Handset — for receiving and making voice calls.
  • 4: Handset Curled Cord — connects the handset to the machine.
  • 5: Paper Wire Extension — supports paper in the paper tray.
  • 6: Paper Tray — load recording paper here.
  • 7: Paper Guides — press and slide to fit document width.
  • 8: Control Panel — keys and display control the machine.
  • 9: Cover Open Lever — lift to open the top cover.
Shared-manual rear connections. Socket 12 (EXT.) is not provided on UK models.
Shared-manual rear connections. Socket 12 (EXT.) is not provided on UK models.

Diagram key

  • 10: AC Power Connector — plug in the power cord here.
  • 11: Telephone Line Socket (LINE) — plug in the telephone line here.
  • 12: External Telephone Line Socket (EXT.) — not for UK models; the shared manual shows this socket for connecting an external telephone.
FAX-T104 controls and LCD, with all 13 numbered callouts explained below.
FAX-T104 controls and LCD, with all 13 numbered callouts explained below.

Diagram key

  • 1: LCD (Liquid Crystal Display) — displays setup and operating messages.
  • 2: Dial Pad — dials telephone and fax numbers and enters information; # temporarily changes a call from pulse to tone dialling.
  • 3: R — accesses an outside line, recalls the operator or transfers to another PABX extension.
  • 4: Tel — toggles the line between handset and monitor speaker.
  • 5: Redial/Pause — redials the last called number or inserts a pause in Quick-Dial numbers.
  • 6: Search/Mute — searches stored numbers, holds calls, or dials a stored two-digit location after #.
  • 7: Receive Mode — selects how incoming calls are handled.
  • 8: Resolution — adjusts fax or copy resolution.
  • 9: Stop/Exit — stops a fax, cancels an operation or exits a menu.
  • 10: Fax Start — starts an operation, including sending a fax.
  • 11: Copy/Reports — copies a document in the feeder, or opens reports when the feeder is empty.
  • 12: One-Touch Keys — access previously stored Quick-Dial numbers.
  • 13: Navigation Keys — Menu/Set opens the menu and stores settings; left/right keys scroll menu selections and adjust beeper, ring or speaker volume; up/down keys scroll menus and options or perform a numerical search.

Model details

Model and compatibility

Recording paper
A4 recording paper. [1]
Region
Approved for use only in the country of purchase; this edition is marked UK/IRE. [1]
Ribbon supplies
The guide lists PC-75 print cartridge and PC-71RF, PC-72RF and PC-74RF refill packs; use the correct Brother replacement ribbon. [1]

Manuals and sources

  1. Brother operation manual
  2. Brother model support and details
  3. Brother operation manual
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