MODEL REFERENCE
Brother NX-200
6 errors · 14 troubleshooting topics

The checks and guides below come from the official manuals for this model.
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Error codes
Shown on the machine display E1e1: Presser foot raised
Lower the presser foot before pressing an operation button.
E2e2: Buttonhole lever lowered
Raise the buttonhole lever before sewing a non-buttonhole stitch.
E3e3: Buttonhole lever raised
Lower the buttonhole lever before sewing the selected buttonhole or bar tack.
E4e4: Bobbin winder shaft to the right
Slide the bobbin-winder shaft left before operating the machine.
E5e5: Foot controller connected
Disconnect the foot controller before using Start/Stop.
E6e6: Motor locked by tangled thread
Stop and clear tangled thread before trying to sew again.
Troubleshooting
Find the problem you are experiencingThe sewing machine does not operate4 checks
- The machine is not turned on.
- Switch the machine on.
- The start/stop button was not pressed.
- Press Start/Stop to begin.
- The presser foot lever is raised.
- Move the presser foot lever down.
- The start/stop button was pressed, even though the foot controller is connected.
- Disconnect the foot controller before using Start/Stop.
The needle breaks12 checks
- The needle is incorrectly installed.
- Install the needle correctly.
- The needle clamp screw is loose.
- Tighten the needle clamp screw with a screwdriver.
- The needle is bent or blunt.
- Replace the needle.
- The combination of fabric, thread and needle is not correct.
- Choose needle and thread sizes suited to the fabric using the manual chart.
- The presser foot that is used is not appropriate for the type of stitch that you wish to sew.
- Attach the presser foot suited to the selected stitch.
- The upper thread tension is too tight.
- Reduce the upper thread tension.
- The fabric is pulled too much.
- Guide the fabric lightly.
- The spool is incorrectly installed.
- Seat the spool correctly.
- The area around the hole in the nee- dle plate is scratched, or has a burr on it.
- Fit a replacement needle plate. Contact the retailer or your nearest authorized service center.
- The area around the hole in the presser foot is scratched, or has a burr on it.
- Fit a replacement presser foot. Contact the retailer or your nearest authorized service center.
- The shuttle is scratched, or has a burr on it.
- Ask authorized service to replace a scratched shuttle.
- A bobbin designed specifically for this machine is not used.
- Use only the bobbin specified for this machine.
The upper thread breaks11 checks
- The upper thread was not threaded correctly (for example, the spool is not installed correctly, the spool cap is too big for the spool being used, or the thread has come out of the nee- dle bar thread hook).
- Rethread the upper thread correctly.
- There are knots or tangles in the thread.
- Remove the knots or tangles.
- The selected needle is not appropri- ate for the thread being used.
- Select a needle suited to the thread and stitch.
- The upper thread tension is too tight.
- Reduce the upper thread tension.
- The thread is tangled, for example, in the shuttle.
- Clear the tangled thread and clean the shuttle if needed.
- The needle is bent or blunt.
- Replace the needle.
- The needle is incorrectly installed.
- Install the needle correctly.
- The area around the hole in the nee- dle plate is scratched, or has a burr on it.
- Fit a replacement needle plate. Contact the retailer or your nearest authorized service center.
- The area around the hole in the presser foot is scratched, or has a burr on it.
- Fit a replacement presser foot. Contact the retailer or your nearest authorized service center.
- The shuttle is scratched, or has a burr on it.
- Ask authorized service to replace a scratched shuttle.
- A bobbin designed specifically for this machine is not used.
- Use only a bobbin specified for this machine.
The lower thread is tangled or breaks4 checks
- The bobbin thread is incorrectly installed.
- Refit the bobbin thread correctly.
- The bobbin is scratched or does not rotate smoothly, or has a burr on it.
- Replace the bobbin.
- The thread is tangled.
- Clear the tangled thread and clean the shuttle.
- A bobbin designed specifically for this machine is not used.
- Use only a bobbin specified for this machine.
The thread tension is incorrect6 checks
- The upper thread was not threaded correctly.
- Rethread the upper thread correctly.
- The bobbin thread is incorrectly installed.
- Refit the bobbin thread correctly.
- The combination of fabric, thread and needle is not correct.
- Choose needle and thread sizes suited to the fabric using the manual chart.
- The presser foot holder is incorrectly installed.
- Reinstall the presser foot holder correctly.
- The thread tension is incorrect.
- Adjust the upper thread tension.
- A bobbin designed specifically for this machine is not used.
- Use only the bobbin specified for this machine.
The fabric is wrinkled6 checks
- The upper thread was not threaded correctly, or the bobbin is incor- rectly installed.
- Rethread the upper path and reinstall the bobbin thread.
- The spool is incorrectly installed.
- Seat the spool correctly.
- The combination of fabric, thread and needle is not correct.
- Choose needle and thread sizes suited to the fabric using the manual chart.
- The needle is bent or blunt.
- Replace the needle.
- If thin fabrics are being sewn, the stitch is too coarse.
- Shorten the stitch or place stabilizer under thin fabric.
- The thread tension is incorrect.
- Adjust the upper thread tension.
Stitches are skipped5 checks
- The upper thread was not threaded correctly.
- Rethread the upper thread correctly.
- The combination of fabric, thread and needle is not correct.
- Choose needle and thread sizes suited to the fabric using the manual chart.
- The needle is bent or blunt.
- Replace the needle.
- The needle is incorrectly installed.
- Install the needle correctly.
- Dust has accumulated under the needle plate or in the shuttle.
- Remove the needle plate cover and clean lint from the shuttle.
A high-pitched noise is made while sewing4 checks
- Dust has accumulated in the feed dogs or in the shuttle.
- Clean the shuttle and remove trapped thread or lint.
- The upper thread was not threaded correctly.
- Rethread the upper thread correctly.
- The shuttle is scratched, or has a burr on it.
- Ask authorized service to replace a scratched shuttle.
- A bobbin designed specifically for this machine is not used.
- Use only a bobbin specified for this machine.
The needle threader cannot be used2 checks
- The needle was not raised.
- Press the needle-position button to raise the needle before threading.
- The needle is incorrectly installed.
- Install the needle correctly.
The stitch is not sewn correctly3 checks
- The presser foot that is used is not appropriate for the type of stitch that you wish to sew.
- Attach the presser foot suited to the selected stitch.
- The thread tension is incorrect.
- Adjust the upper thread tension.
- The thread is tangled, for example, in the shuttle.
- Clear the tangled thread and clean the shuttle if needed.
The fabric does not feed5 checks
- The feed dogs are lowered.
- Slide the drop-feed lever left to raise the feed dogs.
- The stitch is too fine.
- Increase the stitch length.
- The presser foot that is used is not appropriate for the type of stitch that you wish to sew.
- Attach the presser foot suited to the selected stitch.
- The pressure of the presser foot is weak.
- Turn the presser-foot pressure dial right to increase pressure.
- The thread is tangled, for example, in the shuttle.
- Clear the tangled thread and clean the shuttle if needed.
The sewing lamp does not come on1 check
- The sewing lamp is damaged.
- Contact the retailer or your nearest authorized service center.
Two or four beeps after an incorrect operation1 check
- The last operation was rejected.
- Follow the display instructions and correct the operation.
Four-second beep and machine stops1 check
- The machine locked, possibly on tangled thread.
- Check and clear the cause before restarting.