MODEL REFERENCE

Brother PT-D220

13 errors · 10 troubleshooting topics

Brother PT-D220

The checks and guides below come from the official manuals for this model.

Errors and messages

Messages and indicator states from the manual
Battery Low!batteries are weak
Replace weak alkaline batteries or fully charge the Ni-MH batteries.
Battery Empty!batteries are nearly empty
Replace the batteries before continuing to use the labeler.
Invalid!numbering or length entry is invalid
Move the cursor to valid text and enter a supported numbering, tab, or label length value.
No Text!no text is available for this command
Enter or recall text before printing or applying the command.
2 Line Limit! / 1 Line Limit!too many lines for the installed tape
Use larger tape or reduce the text to the permitted number of lines.
No Cassette!tape cassette is missing
Install a tape cassette before printing, feeding, or previewing.
Cutter Pressedcutter lever was pressed during printing
Release the cutter lever and do not touch it while printing.
Text Full!character limit has been reached
Delete text or start a shorter label.
Change Lengthtext exceeds the chosen label length
Reduce the text or select Auto for the label length.
No Frame OK?selected frame does not fit this tape width
Select no frame to print or cancel, then use a compatible tape width.
Feed OK?chain Print prompts for tape feed
Confirm feeding when prompted, or review the margin setting.
Insert 0.47"template needs 0.47 inch tape
Install a 0.47 inch cassette before using the template.
Use TZe Tape!tZe tape cassette is required
Install a cassette marked with the TZe symbol.

Troubleshooting

Find the problem you are experiencing
The display stays blank after you turn on the machineView
Check battery direction and strength, then check the adapter connection.
The printed label has too much marginView
Choose Half or Narrow in the margin setting to reduce blank tape on both sides.
The machine does not print or the characters are malformedView
Reseat the tape cassette, replace it if empty, and close its cover fully.
The settings clear unexpectedlyView
Replace weak batteries; text and formatting are lost if power stays disconnected for more than three minutes.
A blank horizontal line appears on the labelView
Remove the cassette and wipe the print head gently with a dry cotton swab.
The machine stops responding to keysView
Reset the P-touch using the procedure in the manual; resetting clears stored text, settings, and files.
Power turns off when you try to printView
Replace weak batteries, check their orientation, and use the adapter specified in the manual.
Tape does not feed or gets stuckView
Feed the tape beneath its guides, and avoid pressing the cutter during printing.
Clear the text and formatting for a new labelView
Use Clear, then select Text&Format to start a new label.
Change the display languageView
Use the language choice described in Initial Settings.

Manuals and sources

  1. Brother PT-D220 manuals
  2. Brother operation manual
  3. Brother PT-D220 support