MODEL REFERENCE

Brother XL-6562

11 troubleshooting topics

The checks and guides below come from the official manuals for this model.

Find a code or problem on this model

Troubleshooting

Find the problem you are experiencing

Upper thread breaks6 checks

The upper thread is not routed correctly.: Rethread the upper thread through the guides and tension discs.
The upper thread is tangled.: Remove the tangle and rethread the machine.
Upper thread tension is too high.: Turn the upper tension dial to a lower number.
The spool is not seated correctly.: Position the spool correctly on its pin before threading.
The needle is bent or dull.: Replace the needle.
The needle, thread, and fabric do not match.: Choose a needle and thread size suited to the fabric using the manual chart.

Lower thread breaks2 checks

The bobbin thread is tangled.: Remove the tangle and install the bobbin with thread unwinding in the correct direction.
The bobbin is not threaded correctly in the race.: Rethread the bobbin case slot and delivery eye.

Skipped stitches5 checks

The needle is not fully or correctly inserted.: Insert the needle with its flat side facing back and tighten the clamp.
The needle is unsuitable or poor quality.: Replace it with a suitable needle.
The needle and thread are not matched to the fabric.: Select the needle and thread sizes listed for the fabric.
Lint has built up beneath the needle plate.: Remove the needle plate and brush out accumulated lint.
The threading path is incorrect.: Rethread the upper thread through the guides and tension discs.

Thread loops in seam1 check

The thread tension is set incorrectly.: Adjust thread tension and test the stitch on scrap fabric.

Fabric puckers4 checks

Upper thread tension is too high.: Turn the upper tension dial to a lower number.
The machine is threaded incorrectly.: Rethread the machine through its guides and tension discs.
The selected needle is unsuitable for the fabric or thread.: Use the manual chart to select the correct needle.
The needle, thread, and fabric are mismatched.: Select compatible needle and thread sizes for the fabric.

Fabric does not feed properly5 checks

The stitch length dial is at the no-feed setting.: Move the stitch length dial away from 0 to a feeding stitch length.
The needle/thread/fabric combination is unsuitable.: Choose compatible needle and thread sizes for the fabric.
The needle is unsuitable or poor quality.: Replace it with a suitable needle.
Thread is tangled.: Clear the tangle and rethread the machine.
The buttonhole lever remains in its buttonhole-sewing position.: Move the buttonhole lever out of the buttonhole position before ordinary sewing.

Needle breaks4 checks

The needle is not inserted correctly.: Insert the needle fully with its flat side to the back, then tighten the clamp.
The needle is unsuitable or poor quality.: Replace it with a suitable needle.
The needle, thread, and fabric are mismatched.: Use the manual chart to choose the correct needle and thread.
The fabric is being pulled too hard.: Let the feed dogs move the fabric and avoid pulling it.

Machine is noisy or slow1 check

Lint is collecting under the needle plate.: Unplug the machine, remove the needle plate, and brush away lint.

Machine does not start4 checks

The power plug is disconnected.: Connect the machine power plug to a wall outlet.
The main power switch is off.: Move the switch toward the I mark.
The foot controller is not being operated correctly.: Press the foot controller to start sewing, with more pressure for higher speed.
The bobbin winding shaft is still in its winding position.: Slide the bobbin winding shaft back to the left.

Thread loops on fabric surface1 check

Upper thread tension is too high.: Turn the upper tension dial to a lower number.

Thread loops on reverse of fabric1 check

Upper thread tension is too low.: Turn the upper tension dial to a higher number.