MODEL REFERENCE

Brother XM2701

11 troubleshooting topics

The checks and guides below come from the official manuals for this model.

Find a code or problem on this model

Troubleshooting

Find the problem you are experiencing

Machine does not workView

Turn on the main power switch and check whether the machine starts.

Fabric cannot be removedView

Check for thread tangled below the needle plate; the manual directs cleaning the race.

Needle breaksView

Check needle installation and replace a bent or blunt needle.

Upper thread breaksView

Remove knots or tangles and check upper threading.

Lower thread tangles or breaksView

Check the bobbin and remove tangled thread from the race.

Incorrect thread tensionView

Check upper threading and adjust upper thread tension.

Fabric is wrinkledView

Check threading, needle choice, and thread tension.

Stitches are skippedView

Check upper threading and whether the needle is bent or blunt.

Needle threader cannot be usedView

Raise the needle to the correct position and check that it is inserted properly.

Stitch is not sewn correctlyView

Check the presser foot, thread tension, and tangles.

Fabric does not feedView

If the stitch is too fine, increase the stitch length.

Machine: Brother XM2701 is a sewing and quilting machine. [1]
Built-in stitches: The XM2701 has 27 built-in stitches and a one-step buttonhole. [1]
Needle threading: The XM2701 has an automatic needle-threading system. [1]
Manuals: Brother provides XM2701 manuals through its Online Solution Center. [2]