The checks and guides below come from the official manuals for this model.
No matches for this wording. Try a light name, error code or a shorter phrase.
Troubleshooting
Find the problem you are experiencing
General problem: power cycling1 check
Manual section: Troubleshooting (PDF page 21).
Problem not resolved by the manual instructions
Turn off with Power. Wait at least 10 seconds. Turn on with Power. If the problem persists, contact a customer service centre or dealer.
The projector cannot be turned on1 check
Manual section: Troubleshooting (PDF page 21).
Power connection check
Disconnect and reconnect the power cable, then try switching on again.
The projector cannot be turned off1 check
Manual section: Troubleshooting (PDF page 21).
Power button does not shut down
Hold Power longer than ten seconds. If ineffective, disconnect the power cable.
No image from an external HDMI device1 check
Manual section: Troubleshooting (PDF page 21).
HDMI input and signal reconnection
Check that HDMI is the selected input. Disconnect HDMI or turn off the HDMI device. Wait three seconds. Reconnect HDMI or turn the device on again.
No sound from the connected external device3 checks
Manual section: Troubleshooting (PDF page 21).
External cables
Check the cables to the external device.
External sound activation
Check that sound is activated on the external device.
Cable compatibility
Only the original cables from the device manufacturer may function.
No sound from an external HDMI output device1 check
Manual section: Troubleshooting (PDF page 21).
HDMI device audio setting
On the HDMI output device, set audio to Multichannel (Raw data) & Stereo (PCM).
No computer sound through HDMI1 check
Manual section: Troubleshooting (PDF page 21).
Computer audio activation
Check that sound is activated on the computer.
Home menu instead of external-device image3 checks
Manual section: Troubleshooting (PDF page 21).
Correct sockets
Check that cables connect to the correct sockets.
External device power
Check the device is on.
External video output
Check that its video output is on.
Home menu instead of computer image2 checks
Manual section: Troubleshooting (PDF page 21).
Computer HDMI output
Check that the computer HDMI output is on.
Computer resolution
Check the computer resolution is 1920×1080.
The projector turns itself off2 checks
Manual section: Troubleshooting (PDF page 21).
Prolonged operation
The surface becomes hot during prolonged operation.
Power cable
Check that the power cable connects correctly.
USB storage cannot be read1 check
Manual section: Troubleshooting (PDF page 21).
Unsupported exFAT formatting
The projector does not support exFAT. Format storage as FAT32 or NTFS and then use it.
No response to remote commands1 check
Manual section: Troubleshooting (PDF page 21).
Remote batteries
Check the remote-control batteries.
Warm projector surface1 check
Manual section: Troubleshooting (PDF page 21).
Normal moderate heat
Moderate heat during operation is normal for this projector.
Projector does not work with a laptop2 checks
Manual section: Troubleshooting (PDF page 21).
HDMI cable connection
Check HDMI is plugged in correctly.
Laptop display mode
Make sure the laptop is switched to projector display.
Cannot pair a Bluetooth device5 checks
Manual section: Troubleshooting (PDF page 21).
Device pairing mode
Turn on the Bluetooth device and ensure pairing mode.
Distance
Keep the Bluetooth device less than 10 m (33 feet) away.
Pairing procedure
Follow the reviewed Connect to a Bluetooth device instructions.
Existing Bluetooth connection
Disconnect another Bluetooth device already connected to the projector.
Radio interference
Move farther from microwave ovens, wireless routers or other radio-frequency emitters.
No sound after Bluetooth connection5 checks
Manual section: Troubleshooting (PDF page 21).
Bluetooth volume
Check whether Bluetooth-device volume is at minimum.
Projector volume
Check whether projector volume is at minimum.
Playback state
Check that playback has started.
Media file
Try another video/audio file.
Connection
Try reconnecting the two devices.
Black or white pixels1 check
Manual section: Troubleshooting (PDF page 21).
LCD pixel policy
Some LCD pixels may not function normally.
The manual says up to five dead/black dots meet factory specifications and are not considered a warranty defect; they do not affect operation/use under the stated manufacturer policy.
Dust deposit and image quality2 checks
Manual section: Troubleshooting (PDF page 21).
Dust deposit warranty exclusion
Dust may accumulate and affect image quality or operation; the manual excludes this from defect warranty coverage.
Source-backed cleaning options
Regularly clean the lens with a soft cloth suitable for glass cleaning.
Dry air may also be pushed through air vents to remove internal optical-engine dust.
No disassembly or extra cleaning steps are supplied.
Guides
Setting up the product
Instructions from the manual
Set up and handle the projector safely17 steps
Use indoors on a secure, stable, flat surface.
Route cables so nobody trips.
Do not use in damp rooms or touch mains connections with wet hands.
Provide ventilation; do not cover or operate inside closed cabinets or boxes.
Protect from direct sunlight, heat, intense temperature changes and moisture; keep away from heaters and air conditioners.
Do not use or store in dusty environments: dust or foreign objects may damage the device and void the warranty.
Avoid extreme vibrations.
Keep children supervised and packaging away from them.
Do not use during lightning storms.
Handle carefully; avoid touching the lens.
Do not put heavy or sharp objects on the product or cable.
Keep away from open flames.
If liquid or foreign matter enters, turn off, disconnect mains and have an authorised service centre inspect it.
If excessively hot or emitting smoke, shut down immediately, unplug and have an authorised service centre check it.
Overheating makes the product switch automatically to standby.
Use the specified 5–35°C operating range.
Wrong battery types risk explosion; do not expose batteries to excessive heat, sunlight or open fire.
Prevent condensation when moving between rooms4 steps
Do not operate immediately after moving from cold to warm conditions.
Condensation may occur after a cold room is heated or in a damp room.
Seal the product in a plastic bag before moving to another room so it can adapt to the room conditions.
Wait one to two hours before removing it from the plastic bag.
Repairs
Instructions from the manual
Arrange authorised repair3 steps
Do not repair the projector yourself: improper maintenance risks injury or damage.
Use an authorised service centre; details are on the supplied warranty card.
Do not remove the type label, as this voids the warranty.
Power supply
Instructions from the manual
Power-supply and cleaning precautions7 steps
Follow the product voltage marking and use only an adapter certified for this product.
The nearby outlet must remain accessible.
Always use the power button to turn off.
Turn off and unplug before cleaning surfaces.
Use a soft, lint-free cloth.
Never use liquid, gaseous or easily flammable cleaners, including sprays, abrasives, polishes or alcohol; prevent moisture entering.
Do not look directly into the operating projection lens: its high-power LED can irritate or damage eyes.
Rear view
Instructions from the manual
Identify ports and normal power states3 steps
Rear callouts: USB for storage or a dongle; HDMI for a playback-device HDMI output; 3.5 mm audio output for speakers/headphones; rear IR sensor; AC jack for a supplied cable; ceiling hanging system; air vent; power button.
The power button switches on or to standby.
Its LED is white when on and red in standby; these are normal states, not fault codes.
Overview
Instructions from the manual
Identify lens, focus, stand and mounting parts5 steps
Front: projection lens.
Top: focus adjustment knob for image sharpness.
Side: speaker, rotating stand and air filter.
Bottom: ceiling-mount screw hole and foot pad.
The manual does not supply a filter-removal/cleaning procedure or mounting-screw dimensions.
Remote control
Instructions from the manual
Use the remote-control buttons4 steps
Callout 1 displays the star-sky effect.
Callout 2 adjusts screen brightness with minus/brightness/plus controls.
3 OK confirms selection or changes the current setting; 4 returns to the previous screen.
5 increases volume, 6 mutes/unmutes the speaker, 7 decreases volume, 8 opens/closes settings, 9 opens Home, 10 provides Up/Down/Left/Right navigation and value adjustment, and 11 switches on or to standby.
Install the projector
Instructions from the manual
Install for front-table projection3 steps
Disconnect every device from its power supply before establishing or changing connections.
Place on a flat table in front of the projection surface.
If direction is wrong, open settings on the remote, select Option > Flip, then use OK to choose Front Table.
Install for front-ceiling projection5 steps
Disconnect every device from its power supply before establishing or changing connections.
Use a professionally recommended ceiling mount and its instructions; confirm the ceiling supports projector and mount weight and attach securely.
Improper installation risks accidents, injury or damage.
Mount with the projector upright in front of the screen.
If direction is wrong, open settings > Option > Flip and use OK to choose Front Ceiling.
Install for rear-table projection3 steps
Disconnect every device from its power supply before establishing or changing connections.
Place on a table behind a special rear-projection screen.
If direction is wrong, open settings > Option > Flip and use OK to choose Back Table.
Install for rear-ceiling projection5 steps
Disconnect every device from its power supply before establishing or changing connections.
Use a projector mount and special rear-projection screen.
Follow professional mount instructions, verify ceiling load capacity and secure attachment.
Mount upright behind the screen.
If direction is wrong, open settings > Option > Flip and use OK to choose Back Ceiling.
Connect to power supply
Instructions from the manual
Connect the supplied mains cable4 steps
Always use the power button for on/off.
Select the supplied cable with the appropriate AUS/EU/UK/US plug.
Connect the cable to the rear power jack.
Connect to an electrical socket; the projector power LED turns red.
Prepare the remote control
Instructions from the manual
Prepare and maintain the remote batteries8 steps
Improper battery use risks heat, explosion, fire, injury and remote damage.
Do not expose the remote to direct sun.
Do not deform, dismantle or charge batteries; keep away from open fire and water.
Replace empty batteries immediately and remove them during long non-use.
Open the battery compartment.
Insert the two supplied AAA batteries with the indicated +/− polarity.
Close the compartment.
Aim the infrared remote at the projector IR sensor with no obstruction.
Power on/off the projector
Instructions from the manual
Switch on, standby and fully disconnect4 steps
Remove the lens cover before switching on.
Press Power on the projector or remote; the LED changes from red to white.
Press Power on projector or remote to enter standby; the LED changes from white to red.
To shut down completely, disconnect the cable from the socket.
Image focus adjustment
Instructions from the manual
Focus the pictureView
Turn the focus adjustment knob above the lens until the image is sharp. Refocus if the projection distance changes.
Screen size adjustment
Instructions from the manual
Choose projection distance and screen size3 steps
Image size depends on lens-to-surface distance.
The recommended 213 cm (83.9 inches) distance produces the maximum 80-inch (203 cm) screen.
The minimum projection distance is 85 cm (33.5 inches).
Projection direction adjustment
Instructions from the manual
Rotate the projection directionView
Rotate the main body around the stand pivot to adjust direction. The maximum body rotation is 180°.
Rotate the body around the stand pivot by up to 180°.
Diagram key
180° and curved arrow: Maximum body rotation around the stand pivot for projection direction adjustment.
Image shape adjustment
Instructions from the manual
Automatically correct image shape4 steps
Open remote settings > Keystone > Keystone Model, then use OK to select Auto.
Correction appears.
Highlight Correction and press OK to start.
Adjustment finishes when the number beside Correction stops changing.
Manually correct or reset image shape4 steps
Open remote settings > Keystone > Keystone Model and use OK to select Manual.
The +, Reset and − options appear.
Highlight + or − and press OK to adjust.
Highlight Reset and press OK to reset the shape.
Connect to a playback device through hdmi™
Instructions from the manual
Connect HDMI playback equipment4 steps
Disconnect equipment from power before changing connections.
Use an HDMI cable between the projector HDMI input and the playback-device HDMI output (for example a Blu-ray player, game console, camcorder, camera or PC).
Images and sound play through the projector.
If input does not switch automatically, select HDMI on Home.
Connect to a dongle
Instructions from the manual
Connect a streaming dongle4 steps
Disconnect equipment from power before changing connections.
Connect the dongle, such as Fire Stick, Roku or Chromecast, to projector HDMI directly or with an HDMI cable.
Connect dongle power to the projector USB port with a USB cable; maximum supply is 5 V/1 A.
If input does not switch automatically, select HDMI on Home.
Enable/disable bluetooth on the projector
Instructions from the manual
Enable or disable Bluetooth6 steps
Bluetooth is enabled by default.
Select BT on Home to open its settings.
Highlight BT Model and press OK to enable or disable it.
Keep the Bluetooth device no farther than 10 m (33 feet).
Connections can still be lost within that distance depending on signal conditions.
Multiple devices can be paired, but only one can be connected at a time.
Pair a bluetooth device
Instructions from the manual
Pair a Bluetooth device6 steps
Turn on the Bluetooth device and put it in pairing mode; press its pairing button if needed and follow its own documentation.
Select BT on Home.
If Bluetooth is disabled, highlight BT Model and press OK to enable it.
Highlight Search Bluetooth and press OK to scan; available devices appear under Other device.
After scanning stops, select the device and press OK.
When paired, it moves to My device with Connected status; a white Bluetooth icon appears near Home’s upper-right corner.
Disconnect a bluetooth device
Instructions from the manual
Disconnect a paired Bluetooth device2 steps
To disconnect while keeping pairing, either select the device in Bluetooth settings, press OK and choose Disconnect; terminate the connection or turn off the external device; disable projector Bluetooth; or turn off the projector.
These are alternatives, not a required sequence.
Reconnect a bluetooth device
Instructions from the manual
Reconnect a Bluetooth device2 steps
After pairing and connection, the projector automatically tries to reconnect unless the device is unpaired or its Bluetooth is off.
To reconnect manually, highlight the paired device in Bluetooth settings, press OK and select Connect.
Delete a bluetooth device
Instructions from the manual
Delete Bluetooth pairingView
Highlight the device in Bluetooth settings. Press OK and select Delete.
Tips for connecting audio output devices
Instructions from the manual
Understand Bluetooth audio routing3 steps
Connecting a Bluetooth audio device automatically selects it for audio output.
Disconnecting restores the internal speaker.
Several audio devices can be paired, but only one connected at a time.
Connect to wired speakers or headphones
Instructions from the manual
Connect wired speakers or headphones5 steps
Disconnect equipment from power before changing connections.
Before attaching headphones turn down projector volume; avoid prolonged high-volume listening because of hearing damage.
Use a 3.5 mm cable from projector audio output to external analogue audio input (3.5 mm or red/white jacks), or connect headphones directly.
Internal speakers deactivate automatically.
Use remote volume +/− to set the desired level.
Connect a usb storage device
Instructions from the manual
Attach USB media storage5 steps
Check that the storage contains supported media or text files.
Setup guidance names FAT16 or FAT32 formatting.
Troubleshooting separately directs FAT32 or NTFS formatting if storage cannot be read and explicitly excludes exFAT; no exclusive format list is inferred.
Only supported video files appear; folders/files are alphabetically ordered.
Use navigation to choose a file/folder.
OK opens a folder; Back or the onscreen Back option returns to its parent.
Press OK to play the chosen video.
During playback, OK or any navigation key shows the control bar.
It disappears after five seconds; Back hides it immediately.
With the bar visible, Up selects the progress bar, then Left/Right rewinds/fast-forwards.
Left/Right selects a control option; OK confirms or changes its value; Back closes its dialog.
Press Back to stop playback and return to the current folder’s file list.
Play audios
Instructions from the manual
Play audio files from USBView
Follow the reviewed USB-video file-selection and playback sequence, choosing Music instead of Movie. A changing sound wave remains visible during audio playback.
View images
Instructions from the manual
View USB image slideshows3 steps
Follow the reviewed USB-video selection sequence, choosing Photo instead of Movie.
When OK is pressed on a selected image, a slideshow starts from that image and includes every supported image in the current folder.
Slideshow speed cannot be changed.
View text files
Instructions from the manual
Read text files from USB4 steps
Follow the reviewed image-file selection sequence, choosing Ebook instead of Photo.
OK opens the selected text file at its first page; it does not automatically scroll or open the next file.
OK or Left/Right shows the control bar.
Up/Down moves to the previous/next text page.
Wireless projection with android devices/windows computers
Instructions from the manual
Mirror Android or Windows screens15 steps
Use a Miracast-capable Android device or Windows computer.
Names may include Screen Cast, Screen Sharing, Wireless Display, Wireless projection or Smart View; not every device supports it.
Check its manual.
A 5 GHz network improves streaming.
Copyright-protected Netflix, Prime Video, Hulu and similar content cannot be streamed.
Steps vary with OS/device version.
Turn on projector Wi-Fi; connecting to a network is not necessary for mirroring.
Turn on device Wi-Fi.
Network connection is unnecessary for mirroring, but permits internet access during mirroring.
On projector Home choose Wireless screen mirroring > ANDROID.
Its name and connection status appear.
On Android, open Settings and wireless display/projection.
On Windows 10, open the lower-right action centre and choose Connect; available displays are scanned.
Choose the projector to connect and start mirroring.
Allow a few seconds.
Wireless projection with ios devices/mac computers
Instructions from the manual
Mirror iOS or Mac through projector hotspot11 steps
Method 1: the iOS device cannot access internet through Wi-Fi during this direct-hotspot mirroring method.
Turn projector Wi-Fi on and disconnect it from Wi-Fi networks.
On Home select Wireless screen mirroring > IOS.
Note the displayed hotspot name/password and status.
On iOS open Settings > Wi-Fi, or use the Mac menu-bar Wi-Fi icon.
Turn Wi-Fi on.
Select projector hotspot, enter its displayed password and choose Join.
Open iOS Control Center: swipe down from upper right for iPhone X or later/iPadOS 13 or later; swipe up from the bottom on iPhone 8 or earlier/iOS 11 or earlier.
On Mac choose the menu-bar AirPlay icon.
On iOS tap Screen Mirroring and select the projector; on Mac select the projector.
Allow a few seconds for mirroring.
Mirror iOS or Mac over shared Wi-Fi7 steps
Method 2 permits iOS internet access over Wi-Fi during mirroring.
Connect the projector and iOS device/Mac to the same Wi-Fi network.
On projector Home choose Wireless screen mirroring > IOS; its name/status appear.
Open iOS Control Center using upper-right swipe for iPhone X+/iPadOS 13+, or bottom-up swipe for iPhone 8 or earlier/iOS 11 or earlier.
On Mac choose the menu-bar AirPlay icon.
On iOS select Screen Mirroring, then the projector; on Mac select the projector.
Allow a few seconds.
Stream media using dlna
Instructions from the manual
Stream media with DLNA7 steps
Use a smart device with a DLNA-supported media app.
Connect it and the projector to the same Wi-Fi network.
On projector Home select DLNA; its name and Wi-Fi status appear.
In the device app, play a video/audio or view a picture.
Tap/click to display controls if hidden.
Select the TV icon.
Select the projector to stream; allow a few seconds.
Connect to a wi-fi network
Instructions from the manual
Connect to a Wi-Fi network11 steps
Use an internet-connected wireless router; the manual recommends 802.11n (Wi-Fi 4) for performance/coverage.
Shared Wi-Fi supports iOS internet access while mirroring and online software updates.
Android can use Wi-Fi internet while mirroring even without projector network connection.
Select Wi-Fi on Home.
Available networks are scanned and listed strongest first.
If Wi-Fi is off, highlight the left-side toggle and press OK.
Use navigation to highlight a network, then OK.
Enter the correct password with navigation and OK on the onscreen keyboard.
Highlight the keyboard check mark and press OK.
Wait a few seconds.
The connected network appears at the top with Connected status; a white Wi-Fi icon appears near Home’s upper right.
Disconnect from a wi-fi network
Instructions from the manual
Disconnect Wi-Fi without forgetting it5 steps
Select Wi-Fi on Home.
Highlight the connected network with navigation and press OK.
Highlight Disconnect and press OK.
The dialog closes and the network moves to Saved WI-FI.
Its password is remembered until factory reset.
Reconnect to a wi-fi network
Instructions from the manual
Reconnect saved Wi-Fi7 steps
At next startup, the projector tries to reconnect to the last network unless factory-reset.
To connect another saved network, select Wi-Fi on Home.
Highlight a network under Saved WI-FI and press OK.
Highlight Connect and press OK.
To retain its saved password select No and OK.
To enter a new password choose Yes and OK, enter it with navigation/OK and confirm the keyboard check mark.
Wait a few seconds for connection.
Turn wi-fi on or off
Instructions from the manual
Toggle Wi-FiView
Wi-Fi is on by default. Highlight the left-side toggle in Wi-Fi settings and press OK to turn it on or off.
Change projector settings
Instructions from the manual
Navigate projector settings6 steps
Press remote Settings or select Set on Home.
Use navigation and OK to choose a menu item; Back returns one level.
Use Up/Down, Left/Right or OK to choose its value.
Press OK to apply.
Some items, including Contrast, change immediately when a different value is selected.
Exit using Settings, Home, or Back one or more times.
Picture settings
Instructions from the manual
Adjust picture settingsView
Choose Image Mode presets or User for custom Contrast, Brightness, Color saturation and Sharpness. Color Temperature: Cold makes the image bluer, Standard is moderate, Warm redder.
Sound settings
Instructions from the manual
Adjust sound settings3 steps
Sound Mode offers Standard for general bass/treble, Music, Movie, Sports, and User custom bass/treble.
Treble and Bass are enabled only in User mode.
Balance compensates left/right speaker volume at the listening position.
Bluetooth settings
Instructions from the manual
Inspect Bluetooth and keystone settings3 steps
BT Model toggles Bluetooth.
Search Bluetooth scans; My device lists paired devices and Other device lists available scanned devices.
Keystone Model toggles automatic/manual corrections under Keystone settings.
Other settings
Instructions from the manual
Change language, timers and reset settings8 steps
OSD Language selects display language.
Flip changes projection direction.
Factory Reset restores defaults and shuts down the projector.
Use a soft lint-free cloth, wipe gently and avoid scratches.
Never use liquid or easily flammable cleansers such as sprays, abrasives, polishes or alcohol.
Do not spray with cleaning fluids or let moisture enter.
For the lens, use a soft brush or lens-cleaning paper.
Never use liquid lens cleaners, which may damage the coating.
The troubleshooting dust row separately recommends a soft cloth suitable for glass cleaning and dry air through vents; those source instructions are retained in troubleshooting.
Update software online
Instructions from the manual
Update software online (firmware)5 steps
Do not turn off or remove USB storage during a software update.
Ensure internet access via Wi-Fi.
Open remote Settings > Option > Net Upgrade.
The projector checks for a new version and prompts if one is found.
If a new version is found, follow its onscreen instructions.
Update software offline
Instructions from the manual
Update software offline (firmware)7 steps
Do not turn off or remove the USB flash drive during an update.
Visit philips.com/support, locate NPX150/INT, open support and find Software & drivers.
Download the installation file to a USB flash drive.
Unzip it and put the resulting file in the drive’s root directory.
Follow USB, power and radio-compliance limits5 steps
Connect only to a USB interface of version 2.0 or higher.
Install the adapter near the equipment and keep it readily accessible; its plug is the disconnect device.
Operate between 5°C and 35°C.
The 5150–5250 MHz UNII band is for indoor use only.
Keep the device at least 20 cm from your body.
Fcc statement
Instructions from the manual
Respect wireless placement and interference precautions4 steps
Unapproved changes or modifications may void authority to operate.
Under FCC Part 15, the device may not cause harmful interference and must accept received interference, including interference causing undesired operation.
Keep at least 20 cm between the device antenna and your body during operation.
If radio/TV interference is confirmed by switching the projector off/on, try reorienting or relocating the receiving antenna, increasing separation, using a different mains circuit, or consulting a dealer or experienced radio/TV technician.
Other notice
Instructions from the manual
Dispose and recycle appropriately4 steps
Take batteries to an appropriate collection point.
Dispose of electrical equipment separately at a sales point when purchasing similar equipment or local collection facilities.
Recycle paper/cardboard.
Recycle plastic wrapping or dispose in nonrecyclable waste according to local requirements.
Controls and parts
See the manual diagrams 2 diagrams
Rear ports, power button and normal white/red power states.
Diagram key
1 USB: Connect a USB storage device or dongle.
2 HDMI: Connect an HDMI output from playback equipment.
3 Headphones symbol: 3.5 mm audio output for external speakers or headphones.
4 Rear IR sensor: Receives infrared remote-control signals.
5 AC power jack: Connect a supplied power cable.
6 Ceiling hanging system: Rear mounting feature; use professional mount instructions.
7 Air vent: Ventilation opening; keep ventilation unobstructed.
8 Power symbol: Switch on or to standby. The LED is white when on and red in standby.
Remote buttons and controls.
Diagram key
1 Star symbol: Display the star-sky effect.
2 Minus, brightness and plus symbols: Adjust screen brightness.
3 OK: Confirm a selection or change the current setting.
4 Back arrow: Return to the previous screen.
5 Speaker plus: Increase volume.
6 Muted speaker: Mute or unmute the speaker.
7 Speaker minus: Decrease volume.
8 Three horizontal lines: Open or close projector settings.
9 Home symbol: Access Home.
10 Four navigation arrows: Navigate screen items; Up/Down or Left/Right changes setting values.
