MODEL REFERENCE

Brother MW-170

15 errors · 23 troubleshooting topics · 49 guides

Brother MW-170

The checks and guides below come from the official manuals for this model.

Errors and indicators

Light patterns and messages documented in the manual
Find the indicator lights
MW-170 controls, connectors and indicator locations. Japanese source labels are explained below.
MW-170 controls, connectors and indicator locations. Japanese source labels are explained below.

Diagram key

  • Right-side view: View labelled 右側面 in the source.
  • Cassette cover: カセットカバー: cover over the paper cassette.
  • Paper check window: 用紙確認窓: window showing the installed paper type.
  • Paper output slot: 用紙排紙口: slot from which printed paper emerges.
  • Left-side view: View labelled 左側面 in the source.
  • Mode/status LED: モード表示ランプ: upper light in the enlarged panel; blue, green and red status states are listed in this reference.
  • Power marking: Circle-and-line symbol printed beside the upper light; the source identifies the adjacent control as the power/Bluetooth switch.
  • Bluetooth marking: Bluetooth symbol printed beside the upper light; Bluetooth-on status is blue.
  • Charging LED: 充電表示ランプ: lower light in the enlarged panel.
  • Battery marking: Battery-outline symbol printed beside the lower charging light.
  • AC-adapter connector: ACアダプター用コネクター: dedicated adapter connection.
  • Power/Bluetooth switch: 電源スイッチ: power switch also used to change Bluetooth on/off.
  • USB connector: USBコネクター: USB connection.
—Blue status LED: steady
Ready to receive using Bluetooth or USB. Once communication begins through one interface, the other cannot communicate until printing finishes.
—Blue status LED: flashes every second
Communicating using Bluetooth. Once communication begins through one interface, the other cannot communicate until printing finishes.
—Blue status LED: flashes every two seconds
The printer is connecting to an iPad, iPhone or iPod. Once communication begins through one interface, the other cannot communicate until printing finishes.
—Blue status LED: flashes every three seconds
Sleep mode: power-saving standby; only Bluetooth communication is available. Once communication begins through one interface, the other cannot communicate until printing finishes.
—Green status LED: steady
Ready to receive using USB. Once communication begins through one interface, the other cannot communicate until printing finishes.
—Green status LED: flashing
Communicating using USB. Once communication begins through one interface, the other cannot communicate until printing finishes.
—Red status LED: flashing
6 checks
No paper cassette
  1. Correctly install a cassette containing paper.
  2. Removing the cassette once or cycling printer power clears this error.
  3. Depending on the driver communication setting, this error may appear on the computer without the status LED flashing red.
Cassette facing the wrong direction
  1. Correctly install a cassette containing paper.
  2. Removing the cassette once or cycling printer power clears this error.
  3. Depending on the driver communication setting, this error may appear on the computer without the status LED flashing red.
No paper
  1. Correctly install a cassette containing paper.
  2. Removing the cassette once or cycling printer power clears this error.
  3. Depending on the driver communication setting, this error may appear on the computer without the status LED flashing red.
Paper jam
Remove the jammed paper and clean paper dust from the feed roller. Power cycling does not clear the error while jammed paper remains.
Communication error
Check communication. Wait a few seconds; after recovery, resend the data to restart printing. If a Bluetooth connection does not recover after waiting, reconnect it.
High temperature
Wait for the printer interior to cool. If overheating occurs during printing, the partially printed sheet is fed out.
—Red status LED: steady
The printer may have failed. Contact the dealer or Brother call centre identified in the safety guide.
—Charging LED: steady with power connected
Charging.
—Charging LED: off with power connected
Charging complete.
—Charging LED: flashing with power connected
Battery abnormality; follow the reviewed flashing-charge troubleshooting instructions.
—Charging LED: off while running on battery
Estimated charge is at least 60%.
—Charging LED: one flash while running on battery
Estimated charge is below 60%.
—Charging LED: two flashes while running on battery
Estimated charge is below 30%.
—Charging LED: three repeated flashes while running on battery
Charging is required.

Troubleshooting

Find the problem you are experiencing
Charging LED flashes before charging completes3 checks

From the charging-indicator troubleshooting section: 充電表示ランプが点滅した場合.

Supply rating or connection
For USB charging, connect directly to the computer without a USB hub. For AC charging, use the dedicated adapter.
Charging temperature
Keep the environment continuously within 5–40°C.
Still flashes more than eight hours after charging began
The battery may be faulty; replace it following the battery-replacement instructions. A short run time despite full charging also indicates battery end of life.
Printer will not turn on2 checks

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Switch press
Press the power switch slightly longer.
Low battery
Charge the lithium-ion battery.
Print command produces no print4 checks

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Bluetooth disabled
Check computer/mobile-device settings to enable Bluetooth.
Bluetooth busy
Check that no other computer or mobile device is communicating with this printer using USB or Bluetooth.
USB connection
Check that the USB cable is connected correctly between the printer and computer/mobile device.
USB busy
Check that no other computer or mobile device is communicating with this printer using USB or Bluetooth.
Paper is jammed2 checks

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Jammed sheet
Pull it out slowly using the reviewed jam procedure.
Paper dust
Clean the feed roller to remove paper dust.
Error remains after jam removal1 check

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Torn paper may remain inside
Contact the dealer or Brother call centre listed in the safety guide.
A light is on or flashing1 check

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Indicator state
Refer to the reviewed status and charging LED entries.
Paper does not feed3 checks

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Cassette fold
Firmly fold back along fold 1 on the cassette rear.
Cassette cover
Check that it is fully closed.
Dirty paper
Remove the first sheet from the back of the cassette, then reinstall the cassette.
Print is faint1 check

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Cassette cover
Check that it is fully closed.
Cassette cover will not close1 check

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Locked A parts
Use a ball-point pen tip or similar implement to slide the illustrated A part in the arrow direction. Release the opposite-side part in the same way.
Unlock both A parts by sliding them with a ball-point pen tip in the printed directions.
Unlock both A parts by sliding them with a ball-point pen tip in the printed directions.

Diagram key

  • Cassette cover: カセットカバー identifies the cover.
  • A: first locked part: First circled part identified by A; release it by sliding in the arrow direction.
  • A: repeated locked part: Second circled A part; release the opposite side in the same way.
  • First main arrow: Arrow shows the sliding direction at the first A part.
  • Repeated main arrow: Arrow shows the sliding direction at the opposite A part.
  • 1: ① is the first enlarged view of pressing and sliding with a ball-point pen tip or similar implement.
  • First inset arrow: Arrow shows the sliding direction in inset 1.
  • 2: ② is the second enlarged view of pressing and sliding.
Cassette cover is difficult to open1 check

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Dirt inside cover
Remove dirt and dust inside the cassette cover with a dry cotton swab or cloth, as described in the reviewed maintenance topic.
Refit the cassette cover1 check

From the manual’s Q&A table: こんなときは. This entry remains troubleshooting.

Cover mounting
Insert the left and right cover shafts into the two B locations on the printer. Fit it with the C parts inside the cassette cover.
Fit both cover shafts into B, keeping the C parts inside the cassette cover.
Fit both cover shafts into B, keeping the C parts inside the cassette cover.

Diagram key

  • Cassette cover: カセットカバー identifies the removable cover.
  • Left shaft: Left 軸 callout identifies the cover shaft.
  • Right shaft: Right 軸 callout identifies the opposite cover shaft.
  • Left shaft arrow: Arrow at the left shaft shows its movement relative to the side mount.
  • Right shaft arrow: Arrow at the opposite shaft shows its movement relative to the side mount.
  • Cover-placement arrow: Central downward arrow shows fitting the cover shafts into the printer-side mounting locations.
  • B: first mount: B identifies the first printer-side shaft mount.
  • B: opposite mount: The source text requires fitting both left and right shafts into the B locations on both sides.
  • C: Magnified C part must be on the inside of the cassette cover.
Adapter cable damaged in transportView

From the manual’s separate FAQ section: よくあるご質問.

Bundle the cable with a tie or similar aid during transport without placing strain on it. Winding it around the adapter or bending it can break internal wires and prevent charging.
USB connector damaged in transportView

From the manual’s separate FAQ section: よくあるご質問.

Unplug the USB cable before carrying the printer, including in a bag. Impact on a connected plug places excessive load on the connector.
Printer or supplies damaged in a hot vehicle4 steps

From the manual’s separate FAQ section: よくあるご質問.

  1. Do not leave the printer or supplies inside a vehicle: heat can deform the printer and blacken paper.
  2. The optional car adapter is for charging only; heat also accelerates battery degradation.
  3. Use at 0–40°C and 20–80% humidity, maximum wet-bulb 27°C.
  4. Avoid extreme temperature/humidity, dust and vibration; closed hot vehicles, wet bathrooms/water-heater areas, rain/fog, heat/flames/direct sun and condensation.
When to select low printing speedView

From the manual’s separate FAQ section: よくあるご質問.

Select Low when a speed equivalent to the MW-145series is desired. Change speed in the driver utility; Standard is the default.
Stamping or writing affects thermal printView

From the manual’s separate FAQ section: よくあるご質問.

Stamping on the thermal surface is not recommended. Check actual suitability before use: ink may dry slowly, smear or erase; adhesive tape and pens can also erase characters.
Paper remains but no longer feedsView

From the manual’s separate FAQ section: よくあるご質問.

Dirt on the feed roller may prevent paper pickup. Remove it with cellophane tape using the reviewed cleaning procedure.
Preserve battery life during storage6 steps

From the manual’s separate FAQ section: よくあるご質問.

  1. Avoid frequent charging where possible; use up the charge before recharging as described by the manual.
  2. Two repeated charging-LED flashes indicate below 30% charge.
  3. Avoid high-temperature locations and direct sun.
  4. For long storage remove the battery and store indoors at preferably 15–25°C and 40–60% humidity without static electricity.
  5. Recharge every three months.
  6. Do not unplug and reconnect the battery frequently; remove it only for end-of-life replacement or long storage.
Adapter connector damaged in transport3 steps

From the manual’s separate FAQ section: よくあるご質問.

  1. Unplug the adapter jack before carrying the printer.
  2. Carrying it connected repeatedly loads the connector and can detach solder joints, causing poor continuity.
  3. Handle plug insertion and removal carefully.
Non-genuine paper causes feed problems2 steps

From the manual’s separate FAQ section: よくあるご質問.

  1. Use Brother genuine paper.
  2. Other paper may cause repeated feed problems not resolved by cleaning, and damage caused by it may require paid repair even during warranty; this does not mean every other paper will fail.
Paper-cassette handling and identification3 steps

From the manual’s separate FAQ section: よくあるご質問.

  1. The printer identifies paper type from the cassette and selects corresponding settings.
  2. Do not transfer sheets between cassettes.
  3. Do not return used or removed sheets to a cassette; double feeds, missed feeds or head failure may result.
Printer brought into a cold environment3 steps

From the manual’s separate FAQ section: よくあるご質問.

  1. Below 0°C the printer may not operate, and at 10°C or lower fewer sheets can be printed.
  2. Print where ambient temperature is at least 0°C.
  3. To avoid condensation after cold exposure, change temperature gradually toward the outside temperature.
Store thermal paper and prints11 steps

From the manual’s separate FAQ section: よくあるご質問.

  1. Before printing, keep paper packaged against light and gas at 25°C and at most 65%RH; use within one year of purchase.
  2. After printing, store in a dark cool place at 25°C or below, including filed storage.
  3. Keep both sides away from back-carbon/carbonless/diazo paper; plasticized soft PVC, rubber mats and erasers; adhesive tapes, correction fluid and oil-based markers; organic compounds with alcohol, ketone, ester or ether groups; leather, hand cream, hair products and cosmetics.
  4. Do not immerse in rainwater, water or sweat; do not touch with wet or sweaty hands.
  5. Do not glue the thermal side.
  6. For the back, use water-based starch, polyvinyl-alcohol or CMC-type glue.
  7. Stamping either side can discolour blank areas or fade the record through chemical reaction.
  8. Avoid scratching and friction heat.
  9. Keep a separate copy of important documents.
  10. These storage/performance figures are information, not a guarantee of service life.
  11. Actual paper storage, surface oil/dust and printing environment affect performance; verify suitability in the actual environment.

Guides

各部の名前

Instructions from the manual
Identify controls and parts3 steps
  1. Right-side view: cassette cover, paper check window and paper output slot.
  2. Left-side view: mode/status LED, charging LED, USB connector, dedicated AC-adapter connector and power/Bluetooth on-off switch.
  3. The back-side drawing identifies the rechargeable battery, its connector and battery cover.

充電池を取りつける

Instructions from the manual
Install the BT-100 battery7 steps
  1. Use only the specified BT-100 rechargeable battery; read the safety guide before handling it.
  2. Do not disassemble it.
  3. Remove it only at end-of-life replacement or for long storage: frequent connector removal may damage the connector or break the cord.
  4. Press the indicated area and slide the battery cover off the printer.
  5. Insert the battery connector fully in the illustrated orientation, using the black/red wire colours as a guide; do not force it.
  6. Fit the battery cord into its groove and slide the cover onto the back of the printer.
  7. Do not trap the cord.
Press the indicated battery-cover areas and slide the cover off.
Press the indicated battery-cover areas and slide the cover off.

Diagram key

  • 1: first press area: Press the first area identified by the branched ① leader.
  • 1: repeated press area: Press the other area identified by the same ① leader.
  • 2: battery cover: ② identifies the removable battery cover.
  • First slide arrow: Slide the cover in the printed arrow direction while pressing the indicated area.
  • Repeated slide arrow: The second arrow repeats the cover-removal direction.
Insert the BT-100 connector in the source orientation, using the black and red wires as guides.
Insert the BT-100 connector in the source orientation, using the black and red wires as guides.

Diagram key

  • 1: battery connector: ① identifies the battery connector to insert fully without force.
  • Black: 黒 identifies the black wire orientation in the enlarged connector view.
  • Red: 赤 identifies the red wire orientation.
  • Battery-position arrow: Curved arrow shows placement into the battery compartment.
  • Connector-insertion arrow: Arrow in the magnified view shows connector insertion direction.
Route the battery cord in its groove, then slide the cover back without trapping it.
Route the battery cord in its groove, then slide the cover back without trapping it.

Diagram key

  • Cord-routing inset: Magnified view shows the battery cord seated in its groove.
  • Cord-seating arrow: Downward arrow shows fitting the cord into the groove.
  • Cover-installation arrow: Arrow shows sliding the battery cover onto the printer back.

充電する

Instructions from the manual
Charge the battery10 steps
  1. Before first use, charge until the orange charging LED goes out.
  2. Use the dedicated AC adapter: connect its connector to the printer, then plug it into a household AC 100 V outlet.
  3. Charging begins automatically; the orange light comes on and goes out when complete.
  4. Disconnect the adapter afterward.
  5. Maintain 5–40°C while charging.
  6. Outside this range charging does not occur; if temperature leaves the range during charging, charging stops although the light remains on.
  7. Turning the printer off during charging is recommended.
  8. The battery must be installed; the printer cannot run solely on the AC adapter.
  9. You may also charge using the supplied USB cable connected to a computer or mobile-device USB-AC adapter rated at least 5 V/0.5 A.
  10. Charging time depends on method and environment.

電源を入れる／切る

Instructions from the manual
Turn the printer on or off6 steps
  1. Press the power switch slightly longer, until the status light comes on: blue with Bluetooth on, green with Bluetooth off.
  2. A light touch does not start it.
  3. Use the pad of your finger, never a pen tip or other pointed object.
  4. With Bluetooth on, inactivity or no data for the configured auto-sleep interval enters sleep.
  5. With Bluetooth off, the configured auto-power-off interval turns the printer off.
  6. Set these times using Printer Properties > Device Settings > Utility, as described in the software guide.

Bluetooth を使う

Instructions from the manual
Switch Bluetooth on or off10 steps
  1. To switch Bluetooth on, first check that the status LED is steady green.
  2. Hold the power switch; after the light goes out and begins flashing blue, release it.
  3. It becomes steady blue.
  4. To switch Bluetooth off, first check that the status LED is steady blue.
  5. Hold the power switch; after the light goes out and begins flashing blue, release it.
  6. It becomes steady green.
  7. Turning Bluetooth off is recommended for power saving when printing by USB.
  8. Turn Bluetooth off in hospitals, aircraft, near petrol/gasoline or other flammables, and near fire alarms.
  9. Connections may be difficult near electronic equipment, broadcasting/radio equipment or wireless LAN IEEE 802.11.
  10. Availability after power-on may be delayed depending on the Bluetooth device.

ペーパーカセットの準備

Instructions from the manual
Prepare the paper cassette8 steps
  1. Use only the dedicated cassette.
  2. Firmly fold its back lid along fold 1, then insert the lid tip into slit 2 on the back.
  3. An insufficient fold prevents correct feeding.
  4. Do not transfer paper between cassettes: the printer identifies paper type from the cassette.
  5. Do not return used or removed sheets to the cassette.
  6. Do not use torn or deformed cassettes.
  7. Dispose of the cardboard cassette according to local rules.
  8. Close its lid for storage and use opened paper promptly to avoid discoloration.
Fold the cassette lid back, then insert its tip into the back slit.
Fold the cassette lid back, then insert its tip into the back slit.

Diagram key

  • Front: 表側 identifies the front view.
  • Back: 裏側 identifies the back view.
  • 1: ① identifies the fold line to bend back firmly.
  • Folding arrow: Curved arrow shows folding the lid back along line 1.
  • 2: ② identifies the slit on the back for the lid tip.
  • Insertion arrow: Downward arrow shows inserting the lid tip into slit 2.

用紙をセットする

Instructions from the manual
Load the paper cassette9 steps
  1. Disconnect the AC adapter and USB cable before replacing paper.
  2. Slide the top cover in direction 1; it opens in direction 2.
  3. Place the cassette with its paper-type title facing up and sheet ends toward you.
  4. Align the sheets without folded or uneven leading edges.
  5. Close the cover in direction 3, then slide it in direction 4 to lock it.
  6. The paper model is visible through the check window when loaded correctly.
  7. Do not load loose sheets directly.
  8. Change paper type by changing the whole cassette.
  9. During printing, do not press near the output slot or place objects on the printer.
Insert the cassette with its paper-type title upward and paper ends toward you.
Insert the cassette with its paper-type title upward and paper ends toward you.

Diagram key

  • Paper-type title: タイトル identifies the cassette paper-type label, which must face upward.
  • Cassette-insertion arrow: Curved arrow shows placing the cassette into the open printer with sheet ends toward the user.
The installed paper type is visible through the paper check window.
The installed paper type is visible through the paper check window.

Diagram key

  • Paper check window: 用紙確認窓 identifies the window above the cassette.
  • Paper model: 用紙の型番 identifies the model visible in the window; C-11 is the example shown.
  • Mode-light marking: Upper printed indicator marking is shown for context; see the reviewed status-light table.
  • Charging-light marking: Lower battery/charging marking is shown for context; see the charging-light table.
  • Paper symbol: Printed sheet icon next to the C-11 model label; the source identifies this area as the installed paper-model indication.
  • Upper light circle: Mode/status LED shown beside the power marking, as identified on PDF5.
  • Lower light circle: Charging LED shown beside the battery marking, as identified on PDF5.

Bluetooth 通信を確立する

Instructions from the manual
Pair using Bluetooth16 steps
  1. Before installing the computer printer driver, confirm that Bluetooth is available on the computer or mobile device.
  2. Consult its instructions for device-specific operations.
  3. Start with a steady green status LED.
  4. Hold the switch until the light goes out then flashes blue; release it and check that it becomes steady blue.
  5. Open the device Bluetooth connection screen and search for devices.
  6. Select the detected MW-170 entry; the name suffix identifies the last four serial-number digits.
  7. At first connection, enter the requested PIN/password/passcode; its factory value is the last four serial-number digits.
  8. Some devices request it again on later connections.
  9. For a computer, select Serial Port as the connection method.
  10. Record the COM number if displayed; printing may require it.
  11. If another device cannot find the printer, it may already be connected.
  12. For i OS disconnect that device or delete the last-device information using the reviewed sequence.
  13. For other devices disconnect the existing connection or restart the printer.
  14. Bluetooth remains connected in sleep; disconnection can temporarily wake the printer.
  15. Closing a device smart cover during data communication may interrupt it.
  16. If an iPad/iPhone/iPod disconnects after moving away, bring it close and select the printer again in its Bluetooth settings.

自動再接続機能について

Instructions from the manual
Clear the last Bluetooth device information13 steps
  1. The automatic reconnection function uses the last iPad/iPhone/iPod connection after power cycling or returning into range.
  2. It is enabled by default and can be changed in the driver utility.
  3. A printer connected to such a device is not discoverable by others.
  4. To delete the last-device information, keep the printer powered on but Bluetooth disconnected.
  5. First check for a steady blue status LED.
  6. Hold the switch until the light goes out then flashes blue; release it.
  7. Check for steady green, Bluetooth off.
  8. Press the switch to turn the printer off.
  9. Press to turn it on.
  10. Press to turn it off.
  11. Press to turn it on.
  12. Hold the switch until the light goes out then flashes blue; release it.
  13. It becomes steady blue, Bluetooth on, without automatically connecting to the former device.

パソコンにインストールする

Instructions from the manual
Install the computer software4 steps
  1. Download the installer from install.brother.
  2. Double-click the downloaded .exe and follow the screen instructions.
  3. Before installation begins, select the required software/manuals; recommended items are preselected.
  4. Available items include P-touch Editor 5.2 for layouts using fonts/templates/clip art, P-touch Update Software for Editor updates, Printer Setting Tool for P-touch Template settings, the printer driver required for printing, and manuals.

本機の表面を清掃する

Instructions from the manual
Clean the printer surface4 steps
  1. Turn the printer off before maintenance.
  2. Wipe dirt and dust with a soft dry cloth.
  3. For heavy dirt, use a water-moistened cloth wrung out firmly.
  4. Do not use benzine or thinner, which can alter colour or shape.

カセットセンサーを清掃する

Instructions from the manual
Clean the cassette sensor4 steps
  1. Turn the printer off before maintenance.
  2. Clean the cassette sensor with a dry cotton swab or similar dry implement.
  3. A dirty sensor can prevent correct cassette recognition and cause malfunction.
  4. Do not use benzine or thinner.
Clean both indicated cassette-sensor locations with a dry cotton swab. Turn the printer off first.
Clean both indicated cassette-sensor locations with a dry cotton swab. Turn the printer off first.

Diagram key

  • Cassette sensor: first location: First location circled and reached by the カセットセンサー leader; clean with a dry cotton swab.
  • Cassette sensor: repeated location: Second circled location reached by the same sensor label; clean with a dry cotton swab.

カセットカバー内部を清掃する

Instructions from the manual
Clean inside the cassette cover3 steps
  1. Turn the printer off before maintenance.
  2. If dirt or dust at the two A locations makes the cover difficult to open, remove it using a dry cotton swab or cloth.
  3. Repeat on the opposite side.
Remove dirt at both cassette-cover A locations with a dry cotton swab or cloth.
Remove dirt at both cassette-cover A locations with a dry cotton swab or cloth.

Diagram key

  • Cassette cover: カセットカバー identifies the open cover.
  • First circled location: First indicated cover mechanism location to clean.
  • Repeated circled location: Opposite-side mechanism location; clean by the same method.
  • A: Enlarged A surface is where dirt and dust are removed with a dry cotton swab or cloth.

用紙送りローラーを清掃する

Instructions from the manual
Clean the paper-feed roller6 steps
  1. Turn the printer off before maintenance.
  2. Open the cassette cover and rotate the feed roller in the feed direction until it stops.
  3. Apply cellophane tape across the entire rubber portion.
  4. Slowly peel it off, then rotate the roller 3–4 mm opposite to the feed direction.
  5. The tape removes dirt.
  6. Repeat the tape application, slow removal and rotation until the roller reaches its stop, cleaning its entire surface.
Rotate the feed roller to its stop, then remove dirt with cellophane tape as described in the instructions.
Rotate the feed roller to its stop, then remove dirt with cellophane tape as described in the instructions.

Diagram key

  • Feed roller: upper view: 用紙送りローラー identifies the roller to rotate in the feed direction until it stops.
  • Feed-direction arrow: 搬送方向 and its curved arrow show the feed direction.
  • Feed roller: repeated lower view: The same roller is shown while tape is applied across its rubber surface.
  • Cellophane tape: セロハンテープ identifies the tape: peel it off slowly, turn the roller 3–4mm opposite the feed direction, and repeat to its stop to clean the entire surface.

用紙が詰まった場合

Instructions from the manual
Remove jammed paper5 steps
  1. If paper protrudes from the output slot, slowly pull it out without tearing it.
  2. Then clean paper dust from the feed roller following the reviewed roller procedure.
  3. If paper does not protrude, open the cassette cover, remove the cassette and slowly pull out the jammed paper without tearing it.
  4. Then clean paper dust from the roller.
  5. Pulling the paper out does not affect printer operation.

充電池の交換

Instructions from the manual
Replace and recycle the battery9 steps
  1. Use only BT-100 and follow the safety guide.
  2. Do not disassemble it.
  3. Remove it only for end-of-life replacement or long storage; repeated connector removal can damage the connector or cord.
  4. Press the indicated cover area and slide the cover off.
  5. Remove the old battery and disconnect its connector.
  6. Install the new battery using the reviewed installation sequence, taking care not to trap its cord.
  7. Do not strip the covering or disassemble the unwanted battery.
  8. Take it to a rechargeable-battery recycling collection shop or contact the Brother call centre; any shipping cost is borne by the customer.
  9. Follow the safety guide’s collection instructions.

設定を変更する

Instructions from the manual
Open the printer driver utility8 steps
  1. The software guide documents Windows 7, 8.1 and 10 workflows; these are historical guide instructions, not a new OS-support claim.
  2. For Windows 7 choose Start > Devices and Printers; for 8.1 open Control Panel > View devices and printers; for 10 open Start > Windows System Tools > Control Panel > Hardware and Sound > View devices and printers.
  3. Right-click this printer and choose Printer Properties.
  4. Under Device Settings select Utility and click its Properties button.
  5. Change the required setting.
  6. If Current Setting/Time is Unknown, click Current Value to read it.
  7. After changes click Set, then Exit.
  8. Restore Initial Settings resets all settings.

一般タブ

Instructions from the manual
Configure general utility settings6 steps
  1. Auto power-off accepts 0–255 minutes; 0 disables automatic power-off.
  2. The printed default is 5 minutes.
  3. Command modes are Raster, ESC/P and P-touch Template.
  4. Bluetooth can be On or Off.
  5. Print speed can be Standard or Low; Low corresponds to the earlier MW-145/MW-260 series.
  6. Use the reviewed utility workflow to apply changes.

Bluetooth (1) タブ

Instructions from the manual
Configure Bluetooth sleep and reconnection5 steps
  1. With Bluetooth on, set auto-sleep from 0–255 minutes, printed default 3 minutes.
  2. Set power-off after sleep to immediately, 10 minutes, 30 minutes, 1 hour, 3 hours, 6 hours, 9 hours, 12 hours or Never.
  3. Power-saving choices are prioritize saving, Standard or prioritize connection time.
  4. Automatic reconnection for iPhone/iPad/iPod touch can be enabled or disabled.
  5. Apply using the reviewed utility workflow.

Bluetooth (2) タブ

Instructions from the manual
Configure Bluetooth security and discovery7 steps
  1. Choose PIN enabled/disabled, a 4–16 character half-width alphanumeric PIN when enabled, SSP enabled/disabled, and encryption on/off.
  2. Some settings cannot be changed depending on PIN state and Bluetooth version.
  3. SSP allows compatible Bluetooth 2.1 devices to pair without entering a PIN.
  4. Disable SSP if printing by others is not permitted.
  5. Devices that do not support SSP or have it disabled require pairing with a PIN and encryption.
  6. Allow or disallow discovery from other devices.
  7. If this printer cannot be found, change this setting from the computer.

Bluetooth (3) タブ

Instructions from the manual
Configure the Bluetooth device name3 steps
  1. Set a 1–24 character half-width alphanumeric/symbol device name.
  2. The default is MW-xxx_****, where xxx is the model and **** is the last four serial digits.
  3. The Bluetooth address field reads and displays the target printer address.

プリンター設定ツールを使用する

Instructions from the manual
Use Printer Setting Tool for templates10 steps
  1. Use USB; P-touch Template Tool settings are available only over USB and only while the printer is in standby.
  2. Trying to configure it during a job may cause malfunction.
  3. Connect the printer.
  4. For Windows 7 choose Start > All Programs > Brother > Label & Mobile Printer > Printer Setting Tool; for 8.1 choose Printer Setting Tool on Apps; for 10 choose Start > Brother > Printer Setting Tool.
  5. Check the Printer field; choose the correct printer if more than one is connected.
  6. Click P-touch Template Settings.
  7. Set options in its dialog, then Set > Exit to apply them.
  8. Click Exit on the main screen.
  9. P-touch Template inserts device input into stored text/barcode objects; stored layouts can be recalled by scanning their template barcodes.
  10. Detailed command programming is covered by the separate command reference.

P-touch template 設定ダイアログボックス

Instructions from the manual
Configure P-touch Template options11 steps
  1. Choose command mode P-touch Template, ESC/P or Raster.
  2. Select the default template number only if that template has been transferred to the printer.
  3. Specify a 1–20 character delimiter marking the next object.
  4. Choose the print trigger: command string, all object data received at the final delimiter, or a specified character count; delimiters do not count toward that count.
  5. International character choices are United States, France, Germany, Britain, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark II, Spain II, Latin America, Korea or Legal.
  6. These switch codes 23h, 24h, 40h, 5Bh, 5Ch, 5Dh, 5Eh, 60h, 7Bh, 7Ch, 7Dh, 7Eh; consult the command reference for resulting characters.
  7. Specify a prefix command-identification string; 1–20 characters to ignore during reception; and a line-break code, choosing ^CR, ¥0D¥0A, ¥0A, ¥0D or a 1–20 character string.
  8. Set 1–99 copies.
  9. Set applies the dialog; its adjacent arrow saves settings as a command file.
  10. Cancel closes without changes.
  11. Restore Defaults resets the dialog content to factory settings.

P-touch editor を起動する

Instructions from the manual
Start P-touch Editor 5.25 steps
  1. For Windows 7 use Start > All Programs > Brother P-touch > P-touch Editor 5.2; for 8.1 use the Apps screen; for 10 use Start > Brother P-touch > P-touch Editor 5.2.
  2. A desktop shortcut also works if present.
  3. Choose New Layout to create a layout; check Connect Database if needed.
  4. Choose Open for an existing layout.
  5. To change startup behaviour, use Tools > Options > General > Startup Settings > Operation; the default displays the new view.

P-touch editor を使用して印刷する

Instructions from the manual
Print in Express or Professional mode3 steps
  1. Express creates simple text/image layouts: choose File > Print or the Print icon, and configure the print screen before printing.
  2. Professional offers advanced tools: File > Print or print-settings icon A opens settings.
  3. Print icon B prints immediately without changing settings.

Snap モード

Instructions from the manual
Use Snap modeView
Choose the Snap mode button, then OK in the explanation dialog. Use the Snap palette to capture all or part of the computer screen, print it as an image and save it for future use.

テンプレートをp-touch transfer manager に転送する

Instructions from the manual
Transfer a layout into Transfer Manager3 steps
  1. Create the layout in P-touch Editor 5.2 and save it with File > Save As as an .lbx template.
  2. Choose File > Transfer Template > Transfer to open Transfer Manager.
  3. Alternatively open Transfer Manager 2.3: Windows 7 Start > All Programs > Brother P-touch > P-touch Tools; Windows 8.1 Apps; Windows 10 Start > Brother P-touch.
Prepare the Transfer Express template4 steps
  1. Create a layout in P-touch Editor 5.2 and use File > Save As to save an .lbx template.
  2. Choose File > Transfer Template > Transfer.
  3. Transfer Manager opens automatically.
  4. Alternatively start Transfer Manager 2.3 using the Windows 7, 8.1 or 10 paths in the reviewed Transfer Manager instructions and drag the .lbx file into it.

メイン画面

Instructions from the manual
Use the Transfer Manager interface7 steps
  1. Menu bar groups File, Edit, View, Tools and Help commands.
  2. Toolbar provides common commands.
  3. Printer Selector chooses the transfer destination and limits the list to data that printer can receive.
  4. Folder List shows folders/printers and their templates/data.
  5. Template List shows selected-folder templates; Preview shows the selected item.
  6. Toolbar commands are Transfer, Backup, Open, Print, Search and View Style.
  7. Transfer is Transfer Manager only; Print is Library only.

Usb 経由でコンピューターからプリンターへテンプレートやその他データを転送 する

Instructions from the manual
Transfer templates and data to the printer14 steps
  1. Connect the powered-on printer to the computer by USB.
  2. Select it in the folder view and check it is the intended destination.
  3. Confirm the USB connection and power before transfer.
  4. Right-click Transfer Data Set > New to create a folder.
  5. Drag the templates/data into it.
  6. Select All Contents or filter categories to view data; multiple files can be dragged together.
  7. Each receives a key number representing its memory location.
  8. At most 99 templates can be transferred, with at most 50 objects per template.
  9. To change a key, right-click the item > Key Assignment and choose the number.
  10. Reusing a key overwrites the existing template; back up data to inspect existing assignments.
  11. If memory is full, delete one or more templates.
  12. To rename data select it and type a name; model-dependent length limits may apply.
  13. Select the folder and click Transfer, then OK.
  14. Individual items can be transferred without a folder, and multiple items/folders can be selected for one transfer.

プリンターに保存されたテンプレートやその他データをバックアップする

Instructions from the manual
Back up stored printer data5 steps
  1. Connect the printer and turn it on.
  2. Select it in the folder view, click Backup, then OK.
  3. All stored templates/data are saved in a new date/time-named folder beneath that printer.
  4. Backed-up data cannot be edited on the computer.
  5. Data backed up from one model may not be transferable to a different model.

すべてのプリンターデータを削除する

Instructions from the manual
Delete all stored templates and data4 steps
  1. This function requires USB.
  2. Connect the printer and turn it on.
  3. Right-click the printer in the folder view and choose Delete All.
  4. Confirm with OK to delete all stored templates and other data.

P-touch library を起動する

Instructions from the manual
Start P-touch Library 2.33 steps
  1. For Windows 7 choose Start > All Programs > Brother P-touch > P-touch Tools > P-touch Library 2.3; for 8.1 choose it on Apps; for 10 choose Start > Brother P-touch > P-touch Library 2.3.
  2. The menu bar and toolbar give commands; Folder List selects folders; Template List shows selected-folder contents; Preview shows the selected item.
  3. Open opens the selected template, Print prints it, Search finds registered data, and View Style changes the list presentation.

テンプレートを開いて編集する

Instructions from the manual
Open and edit a library templateView
Select the template and click Open. Its associated program opens; a P-touch template opens in P-touch Editor.

テンプレートを印刷する

Instructions from the manual
Print a library templateView
Select the template and click Print. It prints using the connected printer.

テンプレートやその他のデータを検索する

Instructions from the manual
Search and register library templates7 steps
  1. Click Search.
  2. Set conditions for name, type, size and update date.
  3. With multiple conditions choose AND to require all or OR to accept any.
  4. Click Start Search, then close the dialog.
  5. Results are under Search Results in the folder view.
  6. Register data by dragging it into All Contents or the folder list.
  7. For automatic registration from Editor choose Tools > Options > General > Registration Conditions, select when templates should be registered, then OK.

P-touch transfer express を準備する

Instructions from the manual
Prepare Transfer Express4 steps
  1. Download the latest Transfer Express from Brother support under product selection/software downloads, and save it anywhere on the computer.
  2. This workflow requires USB.
  3. When sending a new template, choose an unused Transfer Manager key; an existing key will overwrite the stored template.
  4. An administrator can prepare templates and distribute them to users with Transfer Express.

テンプレートをtransfer package ファイル（.pdz）として保存 する

Instructions from the manual
Save a Transfer Package file3 steps
  1. Select Transfer Data Set in the folder view and select the templates to distribute; multiple templates may be selected.
  2. Choose File > Save Transfer File, enter a name and Save as .pdz.
  3. Selecting Transfer Data Set or a folder and using Save Transfer File saves all its templates; multiple templates may share one package.

Transfer package ファイル（.pdz）とp-touch transfer express をユーザーに配布する

Instructions from the manual
Distribute Transfer Express files3 steps
  1. Move the .pdz package into the downloaded Transfer Express folder.
  2. Distribute all files in that folder to the user.
  3. If the user already has Transfer Express, only the package is needed: place it in the existing downloaded folder and open PtTrExp.exe.

Transfer package ファイル（.pdz）をプリンターに転送する

Instructions from the manual
Transfer a package using Transfer Express5 steps
  1. Do not turn off power during template transfer.
  2. Turn on the printer, connect it to the computer by USB, and open the supplied PtTrExp.exe in the Transfer Express folder.
  3. If exactly one .pdz is beside PtTrExp.exe, click Start to begin.
  4. If there are multiple packages or none, click Browse, select the package and Open, then Start and Yes.
  5. Click OK when transfer is complete.

Mfi 対応機器一覧

Instructions from the manual
Check the manual MFi compatibility listView
The guide lists the following devices; this is its historical list, not a claim that unlisted newer devices are supported: iPhone XS Max, XS, XR, X, 8 Plus, 8, 7, 7 Plus, SE, 6s Plus, 6s, 6 Plus, 6, 5s; iPad Pro 11-inch, 12.9-inch third/second/first generations, 10.5-inch and 9.7-inch; iPad mini 4, mini 3, mini 2, Air 2, Air, fifth/sixth generations; and iPod touch sixth generation.

リチウムイオン充電池

Instructions from the manual
Handle the lithium-ion battery safely16 steps
  1. Use only the specified battery/printer combination.
  2. Charge with the battery installed using the dedicated AC adapter or supplied USB cable with a 5 V/0.5 A-or-higher supply.
  3. Do not use the battery in other equipment or connect it directly to an outlet or cigarette-lighter socket.
  4. Do not disassemble, modify or repair it.
  5. Do not burn, heat, expose to 60°C-or-higher locations, immerse in water/seawater, use in corrosive surroundings, pierce, step on, hit or throw it.
  6. Do not use a damaged or leaking battery.
  7. Do not place it or the battery-equipped printer in a microwave or high-pressure container.
  8. Do not force installation.
  9. If liquid leaks, unplug AC and USB, stop use and do not touch the liquid.
  10. If it enters the eyes, do not rub: rinse with clean water and immediately obtain medical treatment.
  11. Rinse exposed skin/clothing with clean water.
  12. Isolate the leaking printer in a bag.
  13. For approximately three months or longer without use, remove the battery.
  14. Do not burn it or discard it with household waste.
  15. If full charging provides only brief use, replace it.
  16. Insulate removed battery contacts with tape to prevent short circuit.
Store the battery for long periods3 steps
  1. The supplied battery is only partly charged for testing; fully charge with the dedicated AC adapter or supplied USB cable and at least 5 V/0.5 A.
  2. For long non-use, remove it and store indoors preferably at 15–25°C and 40–60% humidity without static electricity.
  3. Recharge once every three months to preserve performance and life.

プリンター

Instructions from the manual
Stop use after foreign objects or abnormal operation10 steps
  1. Follow restrictions in aircraft and other prohibited places.
  2. Check electromagnetic compatibility before use near medical equipment; stop use around equipment affected by it.
  3. Do not put foreign objects into the printer or terminals.
  4. If any enter, immediately turn off the power switch, unplug AC and USB, and contact the dealer or Brother call centre.
  5. Do not disassemble or modify the printer.
  6. Contact the dealer or Brother call centre for internal inspection, adjustment or repair.
  7. If smoke, unusual smell or unusual noise occurs, immediately turn off power, unplug AC and USB, and request repair.
  8. Use only the specified charging method and keep charging contacts and their surroundings clean.
  9. Do not use the printer or battery if leaking, discoloured, deformed or otherwise abnormal.
  10. Do not hold only the cassette cover; it may detach and let the printer fall.
Protect the printer during handling10 steps
  1. Do not remove product/operation labels.
  2. Do not press the power switch with pointed objects.
  3. Do not carry the printer with power or USB cables connected.
  4. Store away from heat, humidity, sun and dust.
  5. Do not put objects in or block the paper outlet, power connector or USB port.
  6. Use no thinner, benzine, alcohol or other organic solvents for cleaning.
  7. Use a soft dry cloth; follow the operation guide’s explicit water-wrung-cloth exception for heavy exterior dirt.
  8. Read optional-accessory instructions before use.
  9. Do not touch the printer with wet hands.
  10. Writing or stamping thermal paper may erase or discolour print and ink may dry slowly.

Ac アダプター

Instructions from the manual
Use and maintain the AC adapter safely14 steps
  1. Use only this printer’s dedicated adapter, and do not use it for other equipment.
  2. Insert plugs fully and use only a household AC 100 V outlet.
  3. Do not touch the printer or adapter during thunder.
  4. Do not handle the adapter or plug with wet hands, disassemble/modify/repair it, spill liquids or metal onto it, or use it where it may get wet.
  5. Have the dealer or Brother call centre inspect, adjust or repair it.
  6. Unplug a dusty plug and wipe it with a dry cloth.
  7. Remove it by its non-metal body, not by pulling the cable.
  8. Do not insert objects into adapter terminals.
  9. Do not damage, modify, twist, forcibly bend, pull, load, heat, bundle or pinch the cable.
  10. Stop using a damaged adapter and contact the dealer.
  11. Keep it away from children/infants, microwave ovens, flames and heaters.
  12. Unplug the adapter before maintenance.
  13. For long storage disconnect it from both printer and outlet.
  14. Do not wind its cable around the adapter or fold it.

ペーパーカセット／用紙

Instructions from the manual
Handle paper and the supplied USB cable8 steps
  1. Store paper/cassettes away from heat, humidity, sun and dust; close cassette lids.
  2. Do not leave them in a closed hot vehicle.
  3. Use opened paper promptly.
  4. Do not transfer sheets between cassettes or return used/removed sheets.
  5. Do not open the cover or pull/push paper during printing.
  6. Do not use folded, curled, cut, wet or condensation-covered sheets; do not handle paper/cassettes with wet hands or prepare/replace them in very humid conditions.
  7. Use Brother genuine C-Paper.
  8. Use the supplied USB cable for charging and a USB port rated at least 5 V/0.5 A.

Bluetooth® の電波に関するご注意

Instructions from the manual
Observe the Japan radio-use limitation4 steps
  1. The built-in radio module is certified under Japanese radio law; this printer is for use in Japan only, and overseas use may be penalized.
  2. Before use, check that nearby premises and specified low-power stations used for mobile-object identification are not operating.
  3. If interference affects a premises station, promptly switch the printer off and stop Bluetooth use.
  4. For interference affecting specified low-power or amateur stations, or other problems, contact the Brother call centre.

充電池の廃棄

Instructions from the manual
Recycle an unwanted battery in Japan5 steps
  1. Do not disassemble the battery.
  2. Cover contacts with insulating tape.
  3. Never dispose of it with general household waste because of environmental, rupture and fire risks.
  4. Individual users can locate a rechargeable-battery collection box through the JBRC participating-shop/municipality search.
  5. Corporate users should contact the Brother call centre.

Model details

Model and compatibility

Paper and printing
Direct thermal printing at 300×300 dpi on genuine Brother A 7 cut sheets, 74×105 mm. Printable area 69×100 mm;C-51 uses 62×95 mm.
Connections
USB 2.0 Full Speed and Bluetooth 2.1+EDR Class 2 SPP/iAP2.
Battery and charging
BT-100 lithium-ion 7.2 V. Approximate empty-to-full charging with printer off:2 hours by supplied AC adapter, 3 hours by supplied USB cable.
Dimensions and mass
100 mm wide×160 mm deep×17.5 mm high;300 g including the battery andcassette with 50 thermal sheets.
Region
Japan-market model. Use in Japan only; the supplied AC-adapter instructions specify household AC 100 V.

Related reviewed instructions

Manuals and sources

  1. Brother operation manual
  2. Brother model support and details
  3. Brother manual download listing
  4. Brother operation manual
  5. Brother operation manual
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