MODEL REFERENCE

Roborock Qrevo L

21 troubleshooting topics · 46 guides

Roborock Qrevo L

The checks and guides below come from the official manuals for this model.

Troubleshooting

Find the problem you are experiencing
Unable to power on2 checks
Low battery
Battery low. Put the robot on the dock and charge it before use.
Battery temperature
Battery temperature too low or too high. Only use the robot within the range of 4–40°C(39–104°F).
Unable to charge3 checks
Dock power connection
Dock not connected to power. Check both ends of the power cord are properly connected.
Charging contacts
Poor contact. Clean dock and robot charging contacts.
Dock status light
Check that the status indicator light is on.
Slow charging2 checks
High or low temperature
At high or low temperatures, the robot automatically reduces charging speed to extend battery life.
Dirty charging contacts
Dirty charging contacts. Wipe them with a dry cloth.
Unable to return to dock2 checks
Obstacles near the dock
Clear excessive obstacles near the dock or move it to an open area.
Distance from the dock
If too far away, place the robot closer to the dock and retry.
Abnormal behavior1 check
Abnormal behavior
Restart the robot.
Noise during cleaning2 checks
Jammed brush or main wheels
Main brush, side brush or main wheels may be jammed. Turn the robot off and clean them.
Jammed omnidirectional wheel
Omnidirectional wheel may be jammed. Slowly remove it with a screwdriver for cleaning.
Unable to connect to WiFi4 checks
WiFi disabled
WiFi disabled. Reset WiFi and try again.
Poor WiFi signal
Poor WiFi signal. Move the robot to a better-signal area.
Abnormal WiFi connection
Abnormal WiFi connection. Reset WiFi, download the latest app and retry.
Abrupt WiFi connection failure
If connection abruptly fails, router settings may be wrong. Contact Roborock customer service for troubleshooting.
Is power always being drawn when the robot is on the dock?1 check
Power while docked
The robot draws extremely little power while docked to maintain battery performance.
Does the robot need to be charged for at least 16 hours for the first three uses?1 check
Initial charging duration
No. Lithium-ion batteries have no memory effect;use it once fully charged.
The robot does not resume cleaning after recharging2 checks
DND mode
Check it is not in DND mode, which prevents auto top-up.
Manual docking or button-initiated return
Manually docking or sending it to dock with buttons prevents cleaning from resuming.
Scheduled cleaning is not working1 check
Battery charge level
Keep the robot charged. Scheduled cleaning requires battery above 15%.
The robot begins to miss certain spots1 check
Dirty wall, cliff or carpet sensors
Wall, cliff or carpet sensors may be dirty. Wipe with a soft, dry cloth.
Poor cleaning performance and/or dust leakage3 checks
Full dustbin
Empty the full dustbin.
Blocked filter
Clean the blocked filter.
Tangled main brush
Clean the tangled main brush.
No or little water during mopping1 check
App water-flow setting
Increase water flow in the mobile app.
The robot cannot return to the charging dock after spot cleaning or when it has been moved manually1 check
Remapping after spot cleaning or movement
After spot cleaning or a significant position change, it regenerates its map. If the dock is too far away, it may not return;place it on the dock manually.
The status indicator light is steady red4 checks
Voltage error
Voltage error. Check local voltage meets the dock rating.
Clean water tank
Check clean water tank placement or refill as required.
Dirty water tank
Check dirty water tank placement or empty as required.
Cleaning tray and tray filter
Check cleaning tray and tray filter are properly installed.
Reduced emptying performance or unusual noise when emptying2 checks
Main brush or cover installation
Check and correctly install the main brush and its cover.
Blocked emptying path
Clear blockages in the filter, air duct, suction inlet, air inlet, dustbin or disposable bag.
Reduced mop washing performance2 checks
Mop cloth attachment
Attach mop cloths flat on mounts.
Dirty floor
For a dirty floor, set mop washing to Deep in the app.
Unable to start auto-drying3 checks
Auto-drying setting
Check app settings:auto-drying may be disabled.
Leaving the dock during drying
If the robot leaves the dock during drying, it ends early.
Humid environment
In humid conditions, extend app drying duration to improve performance.
Unable to auto-empty5 checks
Auto-emptying setting
Check app settings:auto-emptying may be disabled.
Dust container cover
Check and install the dust container cover.
Return without cleaning
Returning without cleaning does not trigger auto-emptying.
DND mode
DND prevents auto-emptying on return. Change cleaning time or DND period, or empty manually.
Manual placement on dock
Manually moving the robot to dock does not trigger auto-emptying;start it manually.
Unable to wash the mop cloths5 checks
Unused mop cloths
Unused mop cloths are not washed.
Starting location or dock absent from map
If the robot did not start from the dock or the dock is absent from its app map, it will not return for washing.
Clean water tank
Check clean water tank placement or refill as required.
Dirty water tank
Check dirty water tank placement or empty as required.
Cleaning tray and tray filter
Check cleaning tray and tray filter are correctly installed.

Guides

Safety information

Instructions from the manual
Safety precautions25 steps
  1. WARNING: For the purposes of recharging the battery, only use the detachable docking station roborock EWFD36HRR provided with this product.
  2. WARNING: The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
  3. WARNING: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  4. WARNING: The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/5200 mAh (TYP) lithium-ion battery.
  5. CAUTION: Only use the product in accordance with the User Manual.
  6. Any loss or damage caused by improper use will be borne by the user.
  7. CAUTION: Do not allow to be used as a toy.
  8. Close attention is necessary when used by or near children.
  9. CAUTION: Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brush and main brush cover are installed in place before cleaning.
  10. CAUTION: Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.
  11. CAUTION: Do not sit or stand on the robot or dock.
  12. CAUTION: To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
  13. CAUTION: Do not put any low objects (such as shoes, mats) near raised areas like stairs.
  14. Otherwise, the robot may fall down caused by malfunctional sensors.
  15. CAUTION: To prevent water damage, make sure that the floor where the robot operates is free of water.
  16. CAUTION: Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
  17. CAUTION: Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.
  18. CAUTION: Do not operate the product in a room where an infant or child is sleeping.
  19. CAUTION: Do not carry the robot using vertical bumper, top cover, side brush or bumper.
  20. Do not move the dock by lifting dock base, water tank handles or dust container cover.
  21. CAUTION: Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.
  22. CAUTION: Do not use the robot or dock to vacuum any burning or smoking items such as cigarettes, matches, hot ashes, or any flammable or explosive items such as lighters, gasoline, or toner used in printers or copiers.
  23. CAUTION: Place the dock on a hard, flat floor.
  24. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator.
  25. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.
Continue safe operation8 steps
  1. Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).
  2. Do not use without dust bag.
  3. Do not operate the product if it has been damaged in any way.
  4. Contact customer service for help.
  5. Always operate the device in well-ventilated areas to prevent overheating.
  6. Roborock disclaims all liability for indirect, punitive, incidental, or consequential damages resulting from the use, misuse, or inability to use this product.
  7. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law.
  8. Do not rinse the robot and the dock.
Additional household and radio safety21 steps
  1. Children should be supervised to ensure that they do not play with the appliance.
  2. This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety (CB).
  3. This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.
  4. Children shall not play with the product.
  5. Cleaning and user maintenance shall not be made by children without supervision (EU).
  6. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.
  7. To ensure compliance, operations at closer than this distance is not recommended.
  8. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.
  9. This product is designed for indoor floor cleaning only, do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment.
  10. The battery pack of this cleaner cannot be used for charging or discharging in environments with high humidity, or temperatures above 40°C (104°F) or below 4°C (39°F).
  11. Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.
  12. Do not use the product on high pile carpets.
  13. Product effectiveness may also be reduced on dark carpets.
  14. Do not clean the charging contacts and power cord of the product with a wet wipe, damp cloth, or wet hands.
  15. Do not use the mopping module on carpets.
  16. Place the cords from other appliances out of the area to be cleaned.
  17. Do not allow the product to operate in an area with an unattended infant/child or where someone is laying on the floor.
  18. Do not operate the product in an area where there are lit candles or fragile objects on the floor to be cleaned.
  19. Do not operate the product in a room that has lit candles on furniture that the appliance may accidentally hit or bump into.
  20. Do not allow children to sit on the robot or dock.
  21. Be aware of the potential trip hazard in the area where an automatic floor cleaner is being operated.

Battery and charging

Instructions from the manual
Battery, storage and transport10 steps
  1. Be sure that the supply voltage meets the requirements listed on the dock.
  2. To prevent potential smoke, heat, or fire, only use the battery, charger, power cord, dock, and other accessories provided with the product.
  3. Do not use the product with any type of power adapter, as this may cause danger and void the warranty.
  4. Do not discard waste batteries.
  5. Leave them with a professional recycling organization.
  6. If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
  7. If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off.
  8. Recharge it at least every three months to avoid battery overdischarge.
  9. To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks.
  10. Use of the original packaging is advised.
Battery and service safety5 steps
  1. WARNING Do not charge non-rechargeable batteries.
  2. This product contains batteries that are only replaceable by skilled persons.
  3. Do not dismantle, repair or modify the battery or dock.
  4. If the power cord is damaged, stop using it immediately.
  5. It must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.

International symbols explanation

Instructions from the manual
Indoor-use symbolView
The international symbol means for indoor use only.

Product overview

Instructions from the manual
Robot controls and indicators6 steps
  1. Hold Power/Clean to turn on or off; press it to start cleaning.
  2. Press Dock on an undocked robot to start docking, or hold it for spot cleaning.
  3. On a docked robot, press Dock to start emptying, or hold it to wash mop cloths.
  4. Press any button to pause a running robot.
  5. Power indicator: white at 15% or more battery, red below 15%, breathing while charging or starting up, and quickly flashing red for an error.
  6. Under the top cover, the WiFi indicator is off when not connected, slowly flashing when waiting, quickly flashing while connecting, and steady when connected.
Dock status light2 steps
  1. The dock status indicator breathes during emptying or mop washing, is red on dock error, and is off when powered off or charging.
  2. In DND mode, the status indicator will be off or dim to minimize disturbance.
Identify robot and dock parts55 steps
  1. A2-1: Wall Sensor.
  2. A2-2: Omnidirectional Wheel.
  3. A2-3: Carpet Sensor.
  4. A2-4: Side Brush.
  5. A2-5: Main Brush Cover.
  6. A2-6: Main Wheels.
  7. A2-7: Main Brush.
  8. A2-8: Main Brush Cover Latches.
  9. A2-9: Mop Cloths.
  10. A2-10: Cliff Sensors.
  11. A1-1: Reactive Tech Obstacle Avoidance Sensor.
  12. A3-4: Reset Button.
  13. A3-5: Dustbin.
  14. A3-6: Charging Contacts.
  15. A3-7: Communication Sensor.
  16. A3-8: Air Outlets.
  17. A3-9: Self-Filling Port.
  18. A3-10: Automatic Lift and Rotate Mop Modules.
  19. A3-11: Suction Inlet.
  20. A3-12: Bumper.
  21. A3-1: Vertical Bumper.
  22. A3-2: LiDAR Sensor.
  23. A3-3: WiFi Indicator Light.
  24. A4-1: Hook and Loop Pads.
  25. A4-2: Mop Axle.
  26. A6-1: Dustbin Latch.
  27. A9-1: Water Tank Handle.
  28. A9-2: Water Tank Latch.
  29. A9-3: Dirty Water Tank.
  30. A9-4: Dust Container Cover.
  31. A9-5: Charging Contacts.
  32. A9-6: Robot Refill Port.
  33. A9-7: Suction Inlet.
  34. A9-8: Clean Water Tank.
  35. A9-9: Status Indicator Light.
  36. A9-10: Drain Port.
  37. A9-11: Drying Air Outlets.
  38. A9-12: Dock Base.
  39. A9-13: Filter.
  40. A9-14: Dust Bag Slot.
  41. A9-15: Dock Location Beacon.
  42. A9-16: Clean Water Dispensers.
  43. A9-17: Water Level Float.
  44. A9-18: Cleaning Tray Filter.
  45. A9-19: Cleaning Tray.
  46. A6-2: Air Inlet.
  47. A6-3: Filter Latch.
  48. A6-4: Washable Filter.
  49. A6-5: Suction Inlet.
  50. A10-1: Power Cord Storage Slot.
  51. A10-2: Power Port.
  52. A10-3: Cord Outlets.
  53. A4 is the mop cloth mount;A5 is the mop cloth;A7 is the dock base;A8 is the power cord.
  54. Secure the mop cloths flat in place.
  55. Power cord can exit either side.

Installation

Instructions from the manual
Prepare the cleaning area5 steps
  1. Tidy cords, hard or sharp objects such as nails and glass, and loose floor items.
  2. Move unstable, fragile, precious or dangerous items so the robot cannot tangle, strike or overturn them and injure people or damage property.
  3. Always use a physical safety barrier in raised areas such as duplex apartments to prevent falls and injury or damage.
  4. Follow the robot along its entire first cleaning route and watch for problems;it can clean alone on later uses.
  5. Vacuum floors at least three times before the first mopping cycle to prevent excess dirt buildup on mop cloths.
Assemble the dock and mop modules4 steps
  1. Press both sides of the dock base and its middle connecting part down firmly until they click.
  2. Connect the power cord at the rear and store excess cord in its slot;it can exit either side.
  3. Secure water tanks when moving the dock to prevent them falling off.
  4. Align and insert the mop axles into the robot until they click.
Position the dock10 steps
  1. Place on hard, flat wood, tile or concrete, flat against a wall, with good WiFi coverage.
  2. Reserve at least 0.9 m(2.95 ft)height, 0.4 m(1.31 ft)width and 1.2 m(3.94 ft)depth;the diagram callouts specify more than these clearances.
  3. Plug in and confirm the status light is on.
  4. Keep hanging excess power cord inside its storage slot so the robot cannot catch it and move or disconnect the dock.
  5. The light is on when powered, off when charging, and red on error.
  6. Keep away from fire, heat, water, narrow or suspended locations, direct sunlight and anything blocking its location beacon.
  7. Carpet or mats may tilt it and cause docking/departing problems.
  8. Do not use without clean/dirty water tanks, dust container cover, disposable bag, cleaning tray filter or cleaning tray.
  9. Maintain as instructed;do not clean dock power cord or charging contacts with wet cloth or tissue.
  10. Factory water testing can leave a little water in the dock waterway.
Power on and charge6 steps
  1. Hold Power/Clean to turn on.
  2. Wait for a steady power indicator.
  3. Place the robot in front of the plugged-in dock, then press Dock so it returns automatically to charge.
  4. Keep the built-in high-performance lithium-ion battery charged to preserve performance.
  5. If a low battery prevents startup, place the robot on the dock.
  6. Charging shows the dock light off and robot power light breathing.

Connecting to the app

Instructions from the manual
Connect the app and reset WiFi8 steps
  1. Download Roborock from App Store, Google Play or the official manual QR code.
  2. Open the top cover and find the WiFi indicator.
  3. Hold Power/Clean and Dock simultaneously until the Resetting WiFi voice message.
  4. Reset is complete when the WiFi light flashes slowly and the robot waits for connection.
  5. In Roborock, tap Add Device or + and follow the app guide.
  6. Updates may change the process.
  7. Only 2.4 GHzWiFi is supported.
  8. If router configuration, a forgotten password or another cause prevents connection, reset WiFi and add it as a new device.

Instructions for use

Instructions from the manual
Fill the clean water tank6 steps
  1. Lift the clean water tank, open its lid and fill with tap water.
  2. Close the lid, lock the latch and reinstall.
  3. Do not use disinfectant;only use Roborock-recommended cleaning solution.
  4. Too much solution can cause slipping and improper operation.
  5. Use cold water only to avoid deformation.
  6. Wipe outside water stains with a soft, dry cloth before reinstalling.
Turn on and offView
Hold Power/Clean to turn on;the indicator comes on and the robot waits for orders. Hold Power/Clean to turn off and end the cleaning cycle. It cannot turn off while charging.
Start cleaning9 steps
  1. Press Power/Clean.
  2. The robot plans a route, cleans the room edges and then fills in a zigzag pattern, one room at a time.
  3. Start from the dock and do not move the dock during cleaning so it can return automatically.
  4. Charge first if the battery is too low.
  5. Clear cords, including the dock cord, and valuables;loose items can be dragged, disconnect appliances or damage cords/property.
  6. If cleaning takes less than 10 minutes, the robot cleans the area twice.
  7. Low battery sends it to recharge and then resume.
  8. It retracts mop mounts on carpet;you may also set carpet as a no-go zone in the app.
  9. Fit mop cloths properly before each task.
Spot cleaningView
Hold Dock to clean a 1.5 m(4.9 ft)by 1.5 m(4.9 ft)square centered on the robot. It then returns to its start and waits for orders.
Pause and resumeView
Any button pauses the running robot. Press Power/Clean to resume, or Dock to send a paused robot to the dock. Manually docking a paused robot ends the current cleanup.
Sleep and wake3 steps
  1. After over 10 minutes paused, the robot sleeps and its power light flashes every few seconds.
  2. Any button wakes it.
  3. It does not sleep while charging;after more than 12 hours asleep, it shuts down automatically.
Do Not Disturb modeView
  1. Default DND is 22:00–08:00.
  2. In the app, disable or change the period and set whether to allow auto top-up, emptying and drying, dim lights or lower voice-message volume during DND.
Wash the mop cloths5 steps
  1. During cleaning, the robot determines when to return for mop washing and water refilling.
  2. Start it from the dock and do not move the dock during cleaning for automatic washing.
  3. For manual washing, tap the app button, or hold Dock while docked as specified in the control overview.
  4. Any button stops washing.
  5. Change wash frequency and mode in the app.
Empty the dustbin at the dock7 steps
  1. After cleaning, the robot returns and auto-empties as needed.
  2. For manual emptying, press Dock on the docked robot or tap its app button.
  3. Any button stops emptying.
  4. After a long time without emptying, empty the dustbin manually and clear its air inlet.
  5. Auto-emptying can be disabled in the app.
  6. Avoid frequent manual emptying.
  7. Never use without the dust container cover and disposable bag in place.
Dry the mop clothsView
Drying starts as needed after mop washing or cleaning. Tap the app button to start or stop manually. Change the duration or disable automatic drying in the app.
Return and charge4 steps
  1. After cleaning, the robot returns to charge.
  2. Press Dock on a paused robot to send it back.
  3. The power light breathes during charging.
  4. If it cannot find the dock, it returns to its start;place it on the dock manually to recharge.
Error notifications3 steps
  1. On error, the robot power light flashes red or dock status light is steady red;an app notification appears and a voice alert may sound.
  2. It sleeps after over 10 minutes malfunctioning.
  3. Manually docking it ends the current cleanup.
Reset the systemView
If buttons do not respond or it cannot turn off, press Reset. Existing scheduled cleaning and WiFi settings return to factory settings.
Deactivate WiFiView
Press Reset until a voice message, then wait 5 minutes for WiFi to deactivate automatically. Follow the connection instructions to reconnect.
Restore factory settings4 steps
  1. If it still malfunctions after a system reset, power it on.
  2. Hold Dock and simultaneously press Reset until the Restoring factory settings.
  3. This will take about 5 minutes voice message.
  4. It then restores factory settings.

Routine maintenance

Instructions from the manual
Prepare for maintenanceView
Switch the product off and unplug it before cleaning or maintenance. Replacement intervals vary with actual use;replace immediately if abnormal wear occurs.
Clean the main brush11 steps
  1. Clean every 2 weeks;replace every 6–12 months.
  2. Switch off and unplug before maintenance.
  3. Turn the robot over and press both cover latches inward to remove the cover.
  4. Pull out the brush and remove its bearing.
  5. Rotate its end caps in the diagram direction to remove them.
  6. Clear hair and dirt from both ends and the bearing.
  7. Reinstall the brush, then its cover.
  8. Fully seat all four teeth in the slots and press until it clicks.
  9. A wet cloth is recommended for wiping the brush.
  10. If wet, air-dry away from direct sunlight.
  11. Do not use corrosive cleaning fluid or disinfectant.
Clean the side brush4 steps
  1. Clean monthly;replace every 3–6 months.
  2. Switch off and unplug.
  3. Turn the robot over, unscrew the brush, remove and clean it.
  4. Align its center groove with the raised position on the robot and tighten the screw to reinstall.
Clean the omnidirectional wheel5 steps
  1. Clean as needed;switch off and unplug first.
  2. Slowly pry out its axle with a tool such as a small screwdriver and remove the wheel.
  3. The bracket cannot be removed.
  4. Rinse the removed wheel and axle with water to clear hair and dirt.
  5. Air-dry, reinstall and press both back into place.
Clean the main wheelsView
Clean as needed. Switch off and unplug, then wipe the main wheels with a soft, dry cloth.
Clean the dustbin6 steps
  1. Clean as needed;switch off and unplug first.
  2. Open the robot top cover and press the dustbin latch to remove it.
  3. Remove the washable filter and empty the bin.
  4. Fill the bin with clean water, reinstall the filter, gently shake and pour out the dirty water.
  5. Use only clean water, no cleaning liquid, to prevent blockage.
  6. Allow the bin and filter at least 24 hours to dry completely before reinstalling.
Clean the washable filter6 steps
  1. Clean every 2 weeks;replace every 6–12 months.
  2. Switch off and unplug before maintenance.
  3. Remove the filter.
  4. Rinse repeatedly and tap out as much dirt as possible.
  5. Do not touch the filter surface with hands, brushes or sharp objects.
  6. Allow at least 24 hours to dry thoroughly before reinstalling.
Clean and replace mop cloths5 steps
  1. Clean as needed;replace every 1–3 months.
  2. Switch off and unplug.
  3. Remove cloths from mounts, clean and air-dry them.
  4. A dirty cloth affects mopping;clean before use.
  5. Attach cloths flat on their mounts.
Clean robot sensorsView
Clean as needed;switch off and unplug. Use a soft, dry cloth on the Reactive Tech obstacle sensor, wall sensor, communication sensor, carpet sensor and cliff sensors.
Move the dock2 steps
  1. Grip the rear cord storage slot with one hand and the inner side of the front board with the other.
  2. Do not lift the base, water tank handles or dust container cover directly;the dock may fall.
Clean the dirty water tank6 steps
  1. Clean as needed;switch off and unplug.
  2. Open the lid and pour out dirty water.
  3. Fill with clean water, close the lid, lock the latch and shake.
  4. Pour out the water, lock the lid and reinstall.
  5. Use cold water only to prevent deformation.
  6. Wipe outside water stains with a soft, dry cloth before reinstalling.
Clean charging contactsView
Clean as needed;switch off and unplug. Wipe robot and dock charging contacts with a soft, dry cloth.
Replace the disposable dust bag8 steps
  1. Replace as needed;switch off and unplug.
  2. Remove the dust container cover with both hands, one on each side, so it cannot fall and hit the robot.
  3. Remove and discard the bag;its handle seals on removal to prevent leakage.
  4. Clean the filter with a dry cloth.
  5. Fully insert a new bag in its slot and spread it evenly.
  6. Install a bag before replacing the cover to avoid bagless auto-emptying;auto-emptying can also be disabled in the app.
  7. Make sure the bag is correctly fitted to prevent waste escaping and damaging the dock.
  8. Reinstall the cover in place and ensure the container is securely sealed.
Clean the cleaning trayView
Clean as needed;switch off and unplug. Remove the tray. Rinse the removed tray and filter with water, then reinstall the tray.

Wifi specification

Instructions from the manual
Wireless and laser information2 steps
  1. WiFi uses 802.11 b/g/n at 2400–2483.5 MHz with maximum output power≤20 dBm.
  2. The laser distance sensor is Class 1 underIEC60825-1:2014 and does not generate hazardous laser radiation.

Weee information

Instructions from the manual
Dispose of the appliance safelyView
In the EU,do not discard with other household waste. Recycle responsibly through return/collection systems or the retailer to support safe recycling and sustainable material reuse.

Warranty information

Instructions from the manual
Warranty and authorized service4 steps
  1. Warranty length depends on the selling country laws and is the seller responsibility.
  2. It covers only material or workmanship defects.
  3. Only an authorized service center may perform warranty repairs;submit the original dated bill of purchase.
  4. Warranty does not cover normal wear,incorrect use including overload,unapproved accessories or force,external damage,failure to follow the manual including unsuitable mains or installation,or partially/completely dismantled appliances.

Controls and parts

See the manual diagrams 3 diagrams
Robot Power/Clean and Dock controls, including all power-light states.
Robot Power/Clean and Dock controls, including all power-light states. CE RRE0PEE / EWFD36HRR configuration.

Diagram key

  • A1: Robot top-view controls.
  • Power/Clean: Hold to turn the robot on or off; press to start cleaning.
  • Power Indicator Light: Battery, charging, startup and error status.
  • White: Battery level at least 15%.
  • Red: Battery level below 15%.
  • Breathing: Charging or starting up.
  • Flashing red quickly: Error.
  • Dock: Docking, spot cleaning, emptying and mop washing depend on whether the robot is docked.
  • Robot not on dock: Press to start docking; hold to start spot cleaning.
  • Robot on dock: Press to start emptying; hold to wash mop cloths.
  • Any button: Pauses a running robot.
  • A1-1: Reactive Tech Obstacle Avoidance Sensor.
Parts under the top cover and every WiFi indicator state.
Parts under the top cover and every WiFi indicator state. CE RRE0PEE / EWFD36HRR configuration.

Diagram key

  • A3: Robot with top cover open.
  • A3-1: Vertical Bumper.
  • A3-2: LiDAR Sensor.
  • A3-3: WiFi Indicator Light.
  • Off: WiFi not connected.
  • Flashing slowly: Waiting for connection.
  • Flashing quickly: Connecting.
  • Steady: WiFi connected.
  • A3-4: Reset Button.
  • A3-5: Dustbin.
  • A3-6: Charging Contacts.
  • A3-7: Communication Sensor.
  • A3-8: Air Outlets.
  • A3-9: Self-Filling Port.
  • A3-10: Automatic Lift and Rotate Mop Modules.
  • A3-11: Suction Inlet.
  • A3-12: Bumper.
Empty Wash Fill Dock parts and its complete status-light key.
Empty Wash Fill Dock parts and its complete status-light key. CE RRE0PEE / EWFD36HRR configuration.

Diagram key

  • A9: Empty Wash Fill Dock.
  • A9-1: Water Tank Handle.
  • A9-2: Water Tank Latch.
  • A9-3: Dirty Water Tank.
  • A9-4: Dust Container Cover.
  • A9-5: Charging Contacts.
  • A9-6: Robot Refill Port.
  • A9-7: Suction Inlet.
  • A9-8: Clean Water Tank.
  • A9-9: Status Indicator Light.
  • Breathing: Emptying or mop washing.
  • Red: Dock error.
  • Off: Powered off or charging.
  • A9-10: Drain Port.
  • A9-11: Drying Air Outlets.
  • A9-12: Dock Base.
  • A9-13: Filter.
  • A9-14: Dust Bag Slot.
  • A9-15: Dock Location Beacon.
  • A9-16: Clean Water Dispensers.
  • A9-17: Water Level Float.
  • A9-18: Cleaning Tray Filter.
  • A9-19: Cleaning Tray.

Model details

Model and compatibility

Battery
14.4 V / 5200 mAh (TYP) lithium-ion battery; 20 VDC 1 A rated robot input.
Wireless network
Only 2.4 GHz WiFi is supported.

Related reviewed instructions

Manuals and sources

  1. Roborock operation manual
  2. Roborock model support and details
  3. Roborock operation manual
  4. Official Qrevo L diagram sheets