MODEL REFERENCE

Roborock Qrevo Plus

18 troubleshooting topics · 49 guides

Roborock Qrevo Plus

The checks and guides below come from the official manuals for this model.

Troubleshooting

Find the problem you are experiencing
Unable to power on.2 checks
Battery low. Put the robot on the charging dock and charge it before use.
Battery low. Put the robot on the charging dock and charge it before use.
Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge.3 checks
Dock not connected to power. Check whether both ends of the power cord are properly connected.
Dock not connected to power. Check whether both ends of the power cord are properly connected.
Poor contact. Clean the charging contacts of the dock and the robot.
Poor contact. Clean the charging contacts of the dock and the robot.
Confirm that the dock indicator light is on.
Confirm that the dock indicator light is on.
Slow charging.2 checks
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
Charging contacts dirty. Wipe them with a dry cloth.
Charging contacts dirty. Wipe them with a dry cloth.
Unable to return to dock.3 checks
Too many obstacles near the dock. Move it to an open area.
Too many obstacles near the dock. Move it to an open area.
Robot too far from the dock. Place the robot closer and retry.
Robot too far from the dock. Place the robot closer and retry.
The dock locator may be dirty. Wipe it with a dry cloth.
The dock locator may be dirty. Wipe it with a dry cloth.
Noise during cleaning.2 checks
The main brush, side brush, or main wheels may be jammed. Turn off the robot and clean them.
The main brush, side brush, or main wheels may be jammed. Turn off the robot and clean them.
The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
Unable to connect to WiFi.4 checks
WiFi disabled. Reset the WiFi and try again.
WiFi disabled. Reset the WiFi and try again.
Poor WiFi signal. Move the robot to an area with good WiFi reception.
Poor WiFi signal. Move the robot to an area with good WiFi reception.
Abnormal WiFi connection. Reset the WiFi, download the latest mobile app and retry.
Abnormal WiFi connection. Reset the WiFi, download the latest mobile app and retry.
Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock Customer Service for help with troubleshooting.
Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock Customer Service for help with troubleshooting.
Is power always being drawn when the robot is on the dock?1 check
The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Does the robot need to be charged for at least 16 hours for the first three uses?1 check
No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
The robot does not resume cleaning after recharging.2 checks
Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
The robot suddenly misses a certain spot.1 check
The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
Scheduled cleaning is not working.1 check
Keep the robot charged. Scheduled cleaning begins only when the battery level is above 15%.
Keep the robot charged. Scheduled cleaning begins only when the battery level is above 15%.
The status indicator light is steady red.4 checks
Voltage error. Check that the local voltage meets the requirements listed on the dock.
Voltage error. Check that the local voltage meets the requirements listed on the dock.
Check clean water tank placement or refill the tank as required.
Check clean water tank placement or refill the tank as required.
Check dirty water tank placement or empty the tank as required.
Check dirty water tank placement or empty the tank as required.
Check that the cleaning tank and cleaning tank filter are correctly installed.
Check that the cleaning tank and cleaning tank filter are correctly installed.
Reduced emptying performance or unusual noise when emptying.2 checks
The main brush or main brush cover is not properly installed. Check and install in place.
The main brush or main brush cover is not properly installed. Check and install in place.
The filter, air duct, suction inlet, air inlet, dustbin or dust bag is blocked. Clean to remove blockages.
The filter, air duct, suction inlet, air inlet, dustbin or dust bag is blocked. Clean to remove blockages.
Reduced mop washing performance.2 checks
The mop cloths are not attached properly. Stick them on the mounts flat in place.
The mop cloths are not attached properly. Stick them on the mounts flat in place.
The floor is dirty. Change the mop washing mode in the app for better cleaning.
The floor is dirty. Change the mop washing mode in the app for better cleaning.
Unable to start auto-drying.2 checks
Auto-drying is disabled. Check in-app settings.
Auto-drying is disabled. Check in-app settings.
Auto-drying starts only after mopping or mop washing.
Auto-drying starts only after mopping or mop washing.
Unable to auto-empty.4 checks
Auto-emptying is disabled. Check in-app settings.
Auto-emptying is disabled. Check in-app settings.
Dock dust container cover is not installed. Check and install.
Dock dust container cover is not installed. Check and install.
Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
The robot will not auto-empty after returning to the dock in DND mode. Adjust cleaning time or DND period, or start emptying manually.
The robot will not auto-empty after returning to the dock in DND mode. Adjust cleaning time or DND period, or start emptying manually.
Unable to wash the mop cloths.5 checks
The mop cloths will not be washed if not used.
The mop cloths will not be washed if not used.
If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
Check clean water tank placement or refill the tank as required.
Check clean water tank placement or refill the tank as required.
Check dirty water tank placement or empty the tank as required.
Check dirty water tank placement or empty the tank as required.
Check that the cleaning tank and cleaning tank filter are correctly installed.
Check that the cleaning tank and cleaning tank filter are correctly installed.
Unable to extend the mop cloth.3 checks
Check that the FlexiArm Design Extend Mopping feature is enabled in the app.
Check that the FlexiArm Design Extend Mopping feature is enabled in the app.
The mop cloth will only extend along walls and certain obstacles.
The mop cloth will only extend along walls and certain obstacles.
Check if the mop extension structure is stuck.
Check if the mop extension structure is stuck.

Guides

Safety information

Instructions from the manual
Safety restrictions32 steps
  1. WARNING: For use only with roborock EWFD24LRR docking station.
  2. WARNING: The product must be switched off and the plug must be removed from socket outlet when not in use, before cleaning or maintaining the product.
  3. WARNING: To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other).
  4. This plug will fit in a polarized outlet only one way.
  5. If the plug does not fit fully in the outlet, reverse the plug.
  6. If it still does not fit, contact a qualified electrician to install the proper outlet.
  7. Do not change the plug in any way.
  8. WARNING: The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/5200 mAh (TYP) lithium-ion battery.
  9. CAUTION: Only use the product in accordance with the User Manual.
  10. Any loss or damage caused by improper use will be borne by the user.
  11. CAUTION: Do not allow to be used as a toy.
  12. Close attention is necessary when used by or near children.
  13. CAUTION: Do not rinse the robot and the dock.
  14. CAUTION: Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.
  15. CAUTION: Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brush and main brush cover are installed in place before cleaning.
  16. CAUTION: Do not sit or stand on the robot or dock.
  17. CAUTION: To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
  18. CAUTION: Do not put any low objects (such as shoes, mats) near raised areas like stairs.
  19. Otherwise, the robot may fall down caused by malfunctional sensors.
  20. CAUTION: To prevent water damage, make sure that the floor where the robot operates is free of water.
  21. CAUTION: Do not operate the vacuum in a room where an infant or child is sleeping.
  22. CAUTION: Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.
  23. CAUTION: Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.
  24. CAUTION: Do not carry the robot using vertical bumper, top cover, side brush or bumper.
  25. Do not move the dock by lifting dock base, water tank handles or dust container cover.
  26. CAUTION: Place the dock on a hard, flat floor.
  27. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator.
  28. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.
  29. CAUTION: This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.
  30. Children shall not play with the product.
  31. Cleaning and user maintenance shall not be made by children without supervision.
  32. CAUTION: Do not dismantle, repair or modify the battery or charging dock.
Additional safety precautions11 steps
  1. If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
  2. Do not use the product on high pile carpets.
  3. Product effectiveness may also be reduced on dark carpets.
  4. Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).
  5. Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
  6. Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.
  7. Do not operate the product if it has been damaged in any way.
  8. Contact customer service for help.
  9. Always operate the device in well-ventilated areas to prevent overheating.
  10. Roborock disclaims all liability for indirect, incidental, or consequential damages resulting from the use, misuse, or inability to use this product.
  11. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law.

Battery and charging

Instructions from the manual
Battery, charging, storage and transport9 steps
  1. Do not wipe the charging contacts with wet cloth or wet hands.
  2. If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off.
  3. Recharge it at least every three months to avoid battery overdischarge.
  4. Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.
  5. Do not discard waste batteries.
  6. Leave them with a professional recycling organization.
  7. To transport the product, be sure to unplug the dock, switch off the robot, and drain the dock / empty water tanks.
  8. Use of the original packaging is advised.
  9. Be sure that the supply voltage meets the requirements listed on the dock.
Battery charging and storage temperaturesView
  1. Charge and use the battery at 4–40°C (39–104°F).
  2. For three-month storage, the stated range is −20–45°C (−4–113°F); for six-month storage, −20–20°C (−4–68°F).

Product overview

Instructions from the manual
Robot controls and indicator lights5 steps
  1. Hold Power/Clean to turn the robot on or off; press to start cleaning.
  2. Press Dock to return to the dock or start emptying; hold Dock to start spot cleaning or mop washing.
  3. Any button stops the robot during cleaning or docking.
  4. Power light: white at battery level 15% or higher; red below 15%; breathing while charging or starting; flashing red on error.
  5. WiFi light: off when WiFi is disabled or charging; slowly flashing while waiting for connection; quickly flashing while connecting; steady when connected.
Dock indicator lights2 steps
  1. Breathing means emptying or mop washing; red means dock error; off means powered off or charging.
  2. The status light is on when the dock is powered on and goes off while the robot charges.
Identify robot, dustbin, mop and dock parts3 steps
  1. Use the complete reviewed overview diagrams and keys to identify all sensors, wheels, brushes, latches, tanks, filters, refill and suction ports.
  2. Secure mop cloths in place on their mounts.
  3. The manual names QR2PSL robot and EWFD24LRR tank dock; CE variants excluded.

Installation

Instructions from the manual
Prepare the cleaning area4 steps
  1. Tidy cords, hard or sharp objects such as nails and glass, and loose items.
  2. Move unstable, fragile, precious or dangerous objects to prevent personal injury or property damage from tangling, collisions or items being knocked over.
  3. In raised areas, always use a secure physical barrier to prevent accidental falls and injury or damage.
  4. During first use, follow the whole cleaning route and watch for potential problems; the robot can clean by itself on later uses.
Assemble the dock and mop modules6 steps
  1. Place the dock on a hard, flat floor.
  2. Attach its base by pressing both sides down firmly and then pressing the middle connection until it clicks.
  3. Secure water tanks when moving the dock so they do not fall off.
  4. Connect the power cord at the back and store excess cord in the storage slot.
  5. The cord can exit either side.
  6. Align and install the mop axles until they click.
Position the dock11 steps
  1. Keep clearance of about 0.9 m (2.9 ft) in height, 0.4 m (1.3 ft) in length and 1.2 m (3.9 ft) in width, as the source describes and its diagram labels.
  2. Place on a hard, flat wood, tile or concrete floor against a wall with good WiFi.
  3. Plug in and check the dock status light is on.
  4. Do not let the cord hang vertically where the robot can catch it and move or disconnect the dock.
  5. The status light goes off while charging and turns red on error.
  6. Avoid fire, heat, water, narrow spaces and suspended positions.
  7. Soft carpet or mats can tilt the dock and impede docking or departure.
  8. Avoid direct sunlight and anything blocking the dock location beacon.
  9. Never use the dock without the clean and dirty water tanks, dust container cover, disposable dust bag or cleaning tank.
  10. Follow maintenance instructions; do not clean the dock power cord or charging contacts with a wet cloth or tissue.
  11. A small amount of water in the waterway is normal after factory testing.
Power on and charge6 steps
  1. Hold Power/Clean to turn on.
  2. Wait for a steady power light, then place the robot in front of the powered dock.
  3. Press Dock to return automatically for charging.
  4. The dock light turns off and the robot power light breathes during charging.
  5. Keep the built-in lithium-ion battery charged for performance.
  6. If low battery prevents startup, place the robot on the dock to charge.

Connecting to the app

Instructions from the manual
Connect the app and reset WiFi9 steps
  1. Search for Roborock in the App Store or Google Play, or use the official manual QR code, to install the app.
  2. Open the top cover and find the WiFi light.
  3. Hold Power/Clean and Dock together until the Resetting WiFi voice message.
  4. Slowly flashing WiFi means reset is complete and the robot waits for connection.
  5. If router configuration, a forgotten password or any other issue prevents connection, reset WiFi and add as a new device.
  6. Open Roborock, tap Scan to Connect or Search for Device, and follow the app instructions.
  7. Updates may change the process.
  8. Only 2.4 GHz WiFi is supported.
  9. If the robot waits more than 30 minutes for a connection, WiFi automatically disables; reset WiFi before reconnecting.

Instructions for use

Instructions from the manual
Turn on and offView
Hold Power/Clean to turn on; its light comes on and the robot waits. Hold it to turn off and end the cleaning cycle. The robot cannot turn off while charging.
Fill the clean water tank6 steps
  1. Remove and open the clean water tank.
  2. Fill with tap water to MAX, close the lid, lock the latch and refit.
  3. Use no disinfectant and only Roborock-recommended cleaning solution to avoid corrosion or damage.
  4. Too much solution can cause slipping and improper operation.
  5. Use only cold water to prevent deformation.
  6. Wipe outside water marks with a soft, dry cloth before refitting.
Start cleaning9 steps
  1. Press Power/Clean to start.
  2. The robot scans the room, divides it into zones, cleans zone edges and then fills each in a zigzag pattern.
  3. Start from the dock for automatic vacuuming and return; do not move the dock during cleaning.
  4. Charge if battery is too low to start.
  5. Tidy cords, including the dock cord, and valuables to prevent dragging, disconnection and damage.
  6. If cleaning finishes in under 10 minutes, the area is cleaned twice.
  7. If battery runs low, the robot returns to charge and then resumes where it stopped.
  8. It retracts mop mounts on carpet; carpet can also be set as a no-go zone.
  9. Ensure mop cloths are properly installed before every task.
Spot cleaningView
Hold Dock to spot clean a 1.5 m (4.9 ft) square centered on the robot. Afterward it returns to the starting point and waits.
Pause and resumeView
While running, press any button to pause. Press Power/Clean to resume or Dock to return. Manually docking a paused robot ends the current cleanup.
Sleep and wake3 steps
  1. After more than 10 minutes paused, the robot sleeps and the power light flashes every few seconds.
  2. Any button wakes it.
  3. It does not sleep while charging and automatically shuts down after more than 12 hours asleep.
Do Not Disturb mode3 steps
  1. The default period is 22:00–08:00.
  2. Disable or change DND in the app.
  3. During DND the robot does not automatically resume cleaning, the power light dims and voice-message volume decreases.
Wash mop cloths5 steps
  1. During cleaning the robot decides when to return for mop washing and tank refill.
  2. Tap the corresponding app button to start washing manually.
  3. Any button stops washing.
  4. Start from the dock and leave the dock in place for automatic washing.
  5. Change wash frequency and mode in the app.
Empty the dustbin automatically or manually5 steps
  1. After cleaning, the robot returns to dock and automatic emptying starts as needed.
  2. Press Dock on the docked robot or the corresponding app button to empty manually; any button stops it.
  3. After prolonged nonuse of auto-emptying, empty the dustbin manually and clear the air inlet for performance.
  4. Auto-emptying can be disabled in the app.
  5. Avoid frequent manual emptying.
Dry mop cloths3 steps
  1. Drying begins automatically after mop washing or completed cleaning.
  2. Start or stop manually with the corresponding app button.
  3. Change duration or disable automatic drying in the app.
Return and charge3 steps
  1. After cleaning the robot returns to charge.
  2. While paused press Dock; the power light breathes while charging.
  3. If the dock cannot be found, the robot returns to its starting place; dock it manually to recharge.
Error notifications4 steps
  1. On error the robot power light flashes red or dock status light stays red.
  2. The app receives a popup and a voice alert may sound.
  3. After more than 10 minutes malfunctioning the robot sleeps.
  4. Manually docking a malfunctioning robot ends the cleanup.
Reset the systemView
If buttons do not respond or the robot cannot turn off, press Reset to reset the system. Scheduled cleaning, WiFi and other existing settings return to factory settings.
Restore factory settings2 steps
  1. If a system reset does not restore proper function, switch on the robot.
  2. Hold Dock and press Reset at the same time until the Restoring factory settings voice message; the voice message says this will take about 5 minutes; factory settings are restored.

Routine maintenance

Instructions from the manual
Clean the main brush9 steps
  1. Switch off and unplug before cleaning or maintenance.
  2. Clean every 2 weeks and replace every 6–12 months; replace immediately on abnormal wear.
  3. Turn the robot over and press main-brush latches to remove the cover.
  4. Pull out the brush and remove its bearing.
  5. Rotate caps in the indicated unlock direction, remove them and clear hair or dirt at both ends.
  6. Reinstall the main brush.
  7. Refit the cover with all four teeth fully seated in the slot, then press until it locks with a click.
  8. Wipe the brush with a wet cloth; air-dry out of direct sunlight if wet.
  9. Use no corrosive cleaning fluid or disinfectant.
Clean the side brush3 steps
  1. Switch off and unplug first.
  2. Clean monthly and replace every 3–6 months, or immediately on abnormal wear.
  3. Unscrew the side-brush screw, remove and clean the brush, reinstall and tighten.
Clean the omnidirectional wheel6 steps
  1. Switch off and unplug first.
  2. Clean as required.
  3. Pry out the axle with a tool such as a small screwdriver and remove the wheel.
  4. Its bracket cannot be removed.
  5. Rinse wheel and axle with water to remove hair and dirt.
  6. Dry, reattach and press the wheel firmly into place.
Clean the main wheelView
Switch off and unplug first. Clean as required with a soft, dry cloth.
Clean the dustbin8 steps
  1. Switch off and unplug first.
  2. Clean as required.
  3. Open the top cover, press the dustbin latch and remove the dustbin.
  4. Remove the washable filter and empty the bin.
  5. Fill the bin with clean water and reinstall the washable filter.
  6. Shake gently and pour out dirty water.
  7. Use only clean water without cleaning liquid to prevent blockage.
  8. Leave dustbin and washable filter to dry.
Clean the washable filter5 steps
  1. Switch off and unplug first.
  2. Clean every 2 weeks and replace every 6–12 months, or immediately on abnormal wear.
  3. Remove the filter, rinse repeatedly and tap to remove as much dirt as possible.
  4. Do not touch the filter surface with hands, brush or hard objects, which can damage it.
  5. Allow at least 24 hours to dry thoroughly before reinstalling.
Clean and refit mop cloths5 steps
  1. Switch off and unplug first.
  2. Clean as required and replace every 1–3 months, or immediately on abnormal wear.
  3. Remove each cloth from its mount, clean and air-dry.
  4. Stick cloths firmly in position on their mounts.
  5. A dirty mop impairs mopping performance; clean it before use.
Clean robot sensors2 steps
  1. Switch off and unplug first.
  2. Clean as required with a soft, dry cloth: dock locator, Reactive Tech obstacle avoidance sensor, wall sensor, communication sensor, carpet sensor and all four cliff sensors.
Move the dock3 steps
  1. Grip the back cord storage slot with one hand and the inner side of the front board with the other to move the dock.
  2. Never lift by its base, tank handles or dust container cover directly, to prevent the dock falling off.
  3. Secure tanks before moving so they cannot fall off.
Clean the dirty water tank7 steps
  1. Switch off and unplug first.
  2. Clean as required.
  3. Open its lid and pour out dirty water.
  4. Fill with clean water, close and shake.
  5. Pour out dirty water, lock the lid and reinstall.
  6. Only use cold water to avoid deformation.
  7. Wipe outside water stains with a soft, dry cloth before refitting.
Clean charging contactsView
Switch off and unplug first. Clean as required using a soft, dry cloth on robot and dock contacts.
Replace the disposable dust bag8 steps
  1. Switch off and unplug first.
  2. Replace as required.
  3. Remove the dust container cover, remove the bag in the arrow direction and discard it; the handle seals the bag on removal to prevent leakage.
  4. Always fit a bag before closing the cover to prevent emptying without a bag; auto-emptying can also be disabled in the app.
  5. Clean around the filter with a dry cloth.
  6. Fit a new bag along the slot and unfold for best emptying performance.
  7. Close the cover securely.
  8. Ensure the bag is properly installed to prevent escaping waste and dock damage.
Clean the cleaning tankView
Switch off and unplug first. Clean as required. Remove the cleaning tank. Remove its filter, then rinse both with water. Reinstall the filter and cleaning tank.

Environmental protection description

Instructions from the manual
Battery removal for disposal only11 steps
  1. Only when disposing of the robot; never as a day-to-day operation.
  2. The built-in lithium-ion battery chemicals can pollute the environment.
  3. Recycle the battery through local authorities or a battery recycling facility.
  4. Run the robot disconnected from the dock until its battery runs out.
  5. Turn off the robot.
  6. Unscrew the battery cover.
  7. Remove the cover.
  8. Press the latch to disconnect and remove the battery.
  9. Before removal, confirm the battery is fully drained and the robot is disconnected from the dock.
  10. Remove the entire pack without damaging its casing, which can cause short circuits or hazardous leakage.
  11. If battery fluid is accidentally contacted, rinse thoroughly with water and seek immediate medical care.

Important safety instructions

Instructions from the manual
Important safety instructions31 steps
  1. WARNING: Do not use outdoors or on wet surfaces.
  2. WARNING: User must read instruction manual.
  3. WARNING: Risk of Injury.
  4. Brush May Start Unexpectedly.
  5. Disconnect the main Brush Before Cleaning or Servicing.
  6. WARNING: Do not allow to be used as a toy.
  7. Close attention is necessary when used by or near children, pets or plants.
  8. WARNING: Use only as described in this manual.
  9. Use only manufacturer’s recommended attachments.
  10. WARNING: Do not use with damaged cord or plug.
  11. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
  12. WARNING: Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
  13. WARNING: Do not run appliance over cord.
  14. Keep cord away from heated surfaces.
  15. WARNING: Do not unplug by pulling on cord.
  16. To unplug, grasp the plug, not the cord.
  17. WARNING: Do not handle charger, including charger plug, and charger terminals with wet hands.
  18. WARNING: Do not put any object into openings.
  19. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  20. WARNING: Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  21. WARNING: Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  22. WARNING: Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  23. WARNING: Do not use without dust bag.
  24. WARNING: Prevent unintentional starting.
  25. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
  26. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
  27. WARNING: Recharge only with the charger specified by the manufacturer.
  28. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  29. WARNING: Use appliances only with specifically designated battery packs.
  30. Use of any other battery packs may create a risk of injury and fire.
  31. English

Warning

Instructions from the manual
Battery and appliance safety warnings24 steps
  1. WARNING: Turn off the appliance before making any adjustments, changing accessories, or storing appliance.
  2. Such preventive safety measures reduce the risk of starting the appliance accidentally.
  3. WARNING: When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another.
  4. Shorting the battery terminals together may cause burns or a fire.
  5. WARNING: Under abusive conditions, liquid may be ejected from the battery; avoid contact.
  6. If contact accidentally occurs, flush with water.
  7. If liquid contacts eyes, additionally seek medical help.
  8. Liquid ejected from the battery may cause irritation or burns.
  9. WARNING: Do not use a battery pack or appliance that is damaged or modified.
  10. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  11. WARNING: Do not expose a battery pack or appliance to fire or excessive temperature.
  12. Exposure to fire or temperature above 130°C (265°F) may cause explosion.
  13. WARNING: Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions.
  14. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  15. WARNING: Have servicing performed by a qualified repair person using only identical replacement parts.
  16. This will ensure that the safety of the product is maintained.
  17. WARNING: Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
  18. WARNING: Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.
  19. WARNING: Place the cords from other appliances out of the area to be cleaned.
  20. WARNING: Do not allow the product to operate in an area with an unattended infant/child or where someone is laying on the floor.
  21. WARNING: Do not operate the product in an area where there are lit candles or fragile objects on the floor to be cleaned.
  22. WARNING: Do not operate the product in a room that has lit candles on furniture that the appliance may accidentally hit or bump into.
  23. WARNING: Do not allow children to sit on the robot or dock.
  24. WARNING: Be aware of the potential trip hazard in the area where an automatic floor cleaner is being operated.

Fcc/ic statement

Instructions from the manual
Radio or television interference7 steps
  1. If the equipment causes harmful interference to radio or television reception, confirmed by switching it off and on, try one or more of these measures.
  2. Reorient or relocate the receiving antenna.
  3. Increase separation between equipment and receiver.
  4. Connect the equipment to an outlet on a different circuit from the receiver.
  5. Consult the dealer or an experienced radio/TV technician.
  6. Unapproved changes or modifications may void authority to operate.
  7. Household use only; save the instructions.

Mpe requirements

Instructions from the manual
RF separationView
Maintain at least 20 cm between the device antenna and people during operation to meet FCC/IC RF exposure requirements. Operation closer is not recommended.

Holiday energy saving function

Instructions from the manual
Holiday energy saving mode3 steps
  1. With the robot docked, hold Dock for 10 seconds or until an alert sounds to activate Holiday mode.
  2. It enters low-power mode, dims the LED and stops non-charging functions including cleaning and WiFi remote control.
  3. Hold Dock for 10 seconds until the LED brightens to deactivate Holiday mode.

A

Instructions from the manual
Robot and dock overview diagramsView
Identify parts using the complete model-specific figure key. Secure mop cloths in place on their mounts.

B

Instructions from the manual
Dock installation and brush care diagramsView
Assemble and position the dock as shown with all clearance and placement conditions. Switch off and unplug before brush care; follow the complete numbered keys.
Dock assembly, cord routing, mop fitting, clearances and charging.
Dock assembly, cord routing, mop fitting, clearances and charging. Qrevo Plus FCC US, 120 V 60 Hz EWFD24LRR tank dock; CE and plumbed variants excluded.

Diagram key

  • B2: Assembly.
  • B2-1: Hard, flat floor; press both base sides and middle connection until it clicks.
  • B2-2: Click at the first base connection.
  • B2-2 repeated: Click at the second base connection.
  • B2-3: Connect cord at back and store excess; cord can exit either side.
  • B2-4: Align and fit mop axles.
  • B2-5: Click when mop axles are seated.
  • B3: Place against wall on hard flat floor with good WiFi; retain all placement warnings.
  • B3-1: About 0.9 m (2.9 ft) overhead clearance.
  • B3-2: About 0.4 m (1.3 ft) clearance as marked.
  • B3-3: About 1.2 m (3.9 ft) clearance as marked.
  • B4: Hold Power/Clean, wait for steady light and place in front of powered dock; press Dock to return for charge.
  • B4-1: Dock status light off and robot power light breathing means charging; directly dock if too low to start.
Main brush removal, cap and bearing cleaning, cover refitting and side brush care.
Main brush removal, cap and bearing cleaning, cover refitting and side brush care. Qrevo Plus FCC US, 120 V 60 Hz EWFD24LRR tank dock; CE and plumbed variants excluded.

Diagram key

  • D: Routine maintenance; switch off and unplug first.
  • D1: Main brush: clean every 2 weeks; replace every 6–12 months or on abnormal wear.
  • D1-1: Main-brush cover.
  • D1-2: Main-brush cover latches, both locations.
  • D1-3: Main brush.
  • D1-4: Main-brush caps.
  • D1-5: Main-brush bearing.
  • D1-6: Turn over and press latches to remove cover.
  • D1-7: Remove brush and bearing; rotate caps in unlock direction and remove; clear hair and dirt at both ends.
  • D1-8: Reinstall main brush.
  • D1-9: Seat all four cover teeth in slot; press to lock with a click. Wipe brush with wet cloth and air-dry away from sunlight; no corrosive cleaners or disinfectants.
  • D2: Side brush: clean monthly, replace every 3–6 months or on abnormal wear. Unscrew, remove, clean, reinstall and tighten.

D

Instructions from the manual
Wheel, dustbin, filter and sensor diagramsView
Switch off and unplug before wheel, dustbin, filter, mop and sensor care. Follow the complete figure keys, drying times and replacement intervals.
Wheel, dustbin, filter and mop-cloth care.
Wheel, dustbin, filter and mop-cloth care. Qrevo Plus FCC US, 120 V 60 Hz EWFD24LRR tank dock; CE and plumbed variants excluded.

Diagram key

  • D: Routine maintenance; switch off and unplug first.
  • D3: Omnidirectional wheel: clean as required; bracket cannot be removed.
  • D3-1: Pry axle out using a tool such as a small screwdriver; remove wheel.
  • D3-2: Rinse wheel and axle, dry and firmly reattach.
  • D4: Main wheel: clean as required with soft dry cloth.
  • D5: Dustbin: clean as required.
  • D5-1: Open top cover and press latch to remove.
  • D5-2: Remove washable filter and empty bin.
  • D5-3: Fill with clean water and refit filter, shake gently and pour out dirty water; no cleaning liquid.
  • D5-4: Leave bin and filter to dry.
  • D6: Washable filter: clean every 2 weeks; replace every 6–12 months or on abnormal wear.
  • D6-1: Remove filter.
  • D6-2: Rinse repeatedly and tap out dirt; do not touch surface with hands, brush or hard objects.
  • D6-3: Dry thoroughly for at least 24 hours before refitting.
  • 24-hour symbol: At least 24 hours drying.
  • D7: Mop cloths: clean as required; replace every 1–3 months or on abnormal wear.
  • D7-1: Remove cloth from mount, clean and air-dry.
  • D7-2: Stick cloth firmly in position; a dirty cloth impairs mopping performance, so clean before use.
Dock and dust bag maintenance diagramsView
Switch off and unplug before tank, charging-contact and bag care. Follow the complete replacement sequence and seal the cover securely.
Dirty water tank and charging-contact care.
Dirty water tank and charging-contact care. Qrevo Plus FCC US, 120 V 60 Hz EWFD24LRR tank dock; CE and plumbed variants excluded.

Diagram key

  • D: Routine maintenance; switch off and unplug first.
  • D10: Dirty water tank: clean as required. Open lid, empty, fill with clean cold water, close and shake; empty, lock lid and reinstall. Wipe outside water stains with soft dry cloth.
  • D11: Charging contacts: clean as required with soft dry cloth on both robot and dock.
  • D12: Replace bag as required; switch off and unplug first.
  • D12-1: Remove dust container cover to begin bag replacement.
Complete disposable dust bag replacement and cleaning-tank rinsing.
Complete disposable dust bag replacement and cleaning-tank rinsing. Qrevo Plus FCC US, 120 V 60 Hz EWFD24LRR tank dock; CE and plumbed variants excluded.

Diagram key

  • D12-2: Remove and discard bag in arrow direction; handle seals it against leakage. Always fit a bag before closing cover or disable auto-emptying in app.
  • D12-3: Clean around filter with dry cloth; install new bag along slot and unfold for performance.
  • D12-4: Reinstall the dust container cover in place and securely seal the container. Ensure the bag is properly installed.
  • D12-4 repeated: Reinstall the dust container cover in place and securely seal the container.
  • D13: Cleaning tank: clean as required; switch off and unplug first.
  • D13-1: Remove cleaning tank.
  • D13-2: Remove the filter from the cleaning tank, then rinse both with water.
  • D13-3: Reinstall the filter and cleaning tank.

Controls and parts

See the manual diagrams 2 diagrams
Power/Clean, Dock and battery indicator instructions.
Power/Clean, Dock and battery indicator instructions. Qrevo Plus FCC US, 120 V 60 Hz EWFD24LRR tank dock; CE and plumbed variants excluded.
Robot top, underside and open-cover parts.
Robot top, underside and open-cover parts. Qrevo Plus FCC US, 120 V 60 Hz EWFD24LRR tank dock; CE and plumbed variants excluded.

Diagram key

  • A: Product overview.
  • A1: Robot top view and enlarged locator/sensor inset.
  • Power/Clean symbol: Hold on/off; press to clean.
  • Dock symbol: Press to return or empty; hold for spot cleaning or mop washing.
  • A1-1: Dock locator.
  • A1-2: Reactive Tech obstacle avoidance sensor.
  • A2: Robot underside.
  • A2-1: Wall sensor.
  • A2-2: Omnidirectional wheel.
  • A2-3: Carpet sensor.
  • A2-4: Side brush.
  • A2-5: Main wheels, both marked positions.
  • A2-6: Main brush.
  • A2-7: Main-brush cover latches, both marked positions.
  • A2-8: Mop cloths.
  • A2-9: Cliff sensors, all marked positions.
  • A3: Robot with top cover open.
  • A3-1: Vertical bumper.
  • A3-2: LiDAR sensor.
  • A3-3: WiFi light: off disabled/charging; slowly flashing waiting; quickly flashing connecting; steady connected.
  • A3-4: Reset button.
  • A3-5: Dustbin.
  • A3-6: Charging contacts, both marked positions.
  • A3-7: Communication sensor.
  • A3-8: Air outlet.
  • A3-9: Positioning button.
  • A3-10: Self-filling port.
  • A3-11: Automatic lift-and-rotate mop modules.
  • A3-12: Suction inlet.
  • A3-13: Bumper.

Model details

Model and compatibility

Battery and charging
14.4 V/5200 mAh typical lithium-ion battery; 20 V DC 1.5 A input; approximately 4 hours charging.
Dock power
120 V AC, 60 Hz; 6 A dust collection, 1 A non-dust collection; 20 V DC 1.5 A output.

Related reviewed instructions

Manuals and sources

  1. Roborock operation manual
  2. Roborock model support and details
  3. Roborock operation manual
  4. Roborock operation manual