MODEL REFERENCE

Roborock QV 35A

21 troubleshooting topics · 47 guides

Roborock QV 35A

The checks and guides below come from the official manuals for this model.

Troubleshooting

Find the problem you are experiencing
Unable to power on2 checks
Battery low.
Battery low. Put the robot on the dock and charge it before use.
Battery temperature too low or too high.
Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge3 checks
Dock not connected to power.
Dock not connected to power. Check whether both ends of the power cord are properly connected.
Poor contact.
Poor contact. Clean the charging contacts of the dock and the robot.
Check that the status indicator light is on.
Check that the status indicator light is on.
Slow charging2 checks
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
Charging contacts dirty.
Charging contacts dirty. Wipe them with a dry cloth.
Unable to return to dock2 checks
Too many obstacles near the dock.
Too many obstacles near the dock. Clear them up or move the dock to an open area.
Robot too far from the dock.
Robot too far from the dock. Place it closer and retry.
Abnormal behavior1 check
Restart the robot.
Restart the robot.
Noise during cleaning2 checks
The main brush, side brush, or main wheels may be jammed.
The main brush, side brush, or main wheels may be jammed. Turn off the robot and clean them.
The omnidirectional wheel may be jammed.
The omnidirectional wheel may be jammed. Use a screwdriver to remove it slowly for cleaning.
Unable to connect to WiFi4 checks
WiFi disabled.
WiFi disabled. Reset the WiFi and try again.
Poor WiFi signal.
Poor WiFi signal. Move the robot to an area with better WiFi.
Abnormal WiFi connection.
Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.
Unable to connect to WiFi abruptly.
Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for help with troubleshooting.
Is power always being drawn when the robot is on the dock?1 check
The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Does the robot need to be charged for at least 16 hours for the first three uses?1 check
No.
No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
The robot does not resume cleaning after recharging2 checks
Make sure that the robot is not in DND mode.
Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
Scheduled cleaning is not working1 check
Keep the robot charged.
Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 15%.
The robot begins to miss certain spots1 check
The wall sensor, cliff sensors, or carpet sensor may be dirty.
The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
Poor cleaning performance and/or dust leakage3 checks
The dustbin is full and needs emptying.
The dustbin is full and needs emptying.
The filter is blocked and needs cleaning.
The filter is blocked and needs cleaning.
The main brush is tangled up.
The main brush is tangled up. Clean the main brush.
No or little water during mopping1 check
Use the mobile app to increase the water flow.
Use the mobile app to increase the water flow.
The robot cannot return to the charging dock after spot cleaning or when it has been moved manually1 check
After spot cleaning or a significant position change, the robot will re-generate the map.
  1. After spot cleaning or a significant position change, the robot will re-generate the map.
  2. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.
The status indicator light is steady red4 checks
Voltage error.
Voltage error. Check that the local voltage meets the requirements listed on the dock.
Check clean water tank placement or refill the tank as required.
Check clean water tank placement or refill the tank as required.
Check dirty water tank placement or empty the tank as required.
Check dirty water tank placement or empty the tank as required.
Check that the cleaning tray and cleaning tray filter have been properly installed.
Check that the cleaning tray and cleaning tray filter have been properly installed.
Reduced emptying performance or unusual noise when emptying2 checks
The main brush or main brush cover is not properly installed.
The main brush or main brush cover is not properly installed. Check and install in place.
The filter, air duct, suction inlet, air inlet, dustbin, or disposable dust bag is blocked.
The filter, air duct, suction inlet, air inlet, dustbin, or disposable dust bag is blocked. Clean to remove blockages.
Reduced mop washing performance2 checks
The mop cloths are not attached properly.
The mop cloths are not attached properly. Stick them on the mounts flat in place.
The floor is dirty.
The floor is dirty. Change the mop washing mode to “Deep” in the app for better cleaning.
Unable to start auto-drying3 checks
Auto-drying is disabled.
Auto-drying is disabled. Check in-app settings.
If the robot departs the dock during drying, the drying will end in advance.
If the robot departs the dock during drying, the drying will end in advance.
In a humid environment, it is recommended to extend the drying duration in the app to improve the drying performance.
In a humid environment, it is recommended to extend the drying duration in the app to improve the drying performance.
Unable to auto-empty5 checks
Auto-emptying is disabled.
Auto-emptying is disabled. Check in-app settings.
The dust container cover is not installed.
The dust container cover is not installed. Check and install.
Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
The robot will not auto-empty after returning to the dock in DND mode.
The robot will not auto-empty after returning to the dock in DND mode. Adjust the cleaning time or DND period, or start emptying manually.
Auto-emptying will not be triggered if the robot is moved to the dock manually.
Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.
Unable to wash the mop cloths5 checks
The mop cloths will not be washed if not used.
The mop cloths will not be washed if not used.
If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
Check clean water tank placement or refill the tank as required.
Check clean water tank placement or refill the tank as required.
Check dirty water tank placement or empty the tank as required.
Check dirty water tank placement or empty the tank as required.
Check that the cleaning tray and cleaning tray filter have been properly installed.
Check that the cleaning tray and cleaning tray filter have been properly installed.

Guides

Safety information

Instructions from the manual
Safety and polarized-plug precautions23 steps
  1. WARNING: For use only with roborock EWFD36LRR docking station.
  2. WARNING: The product must be switched off and the plug must be removed from socket outlet when not in use, before cleaning or maintaining the product.
  3. WARNING: To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other).
  4. This plug will fit in a polarized outlet only one way.
  5. If the plug does not fit fully in the outlet, reverse the plug.
  6. If it still does not fit, contact a qualified electrician to install the proper outlet.
  7. Do not change the plug in any way.
  8. WARNING: The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/5200 mAh (TYP) lithium-ion battery.
  9. CAUTION: Only use the product in accordance with the User Manual.
  10. Any loss or damage caused by improper use will be borne by the user.
  11. CAUTION: Do not allow to be used as a toy.
  12. Close attention is necessary when used by or near children.
  13. CAUTION: Do not rinse the robot and the dock.
  14. CAUTION: Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.
  15. CAUTION: Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brush and main brush cover are installed in place before cleaning.
  16. CAUTION: Do not sit or stand on the robot or dock.
  17. CAUTION: To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
  18. CAUTION: Do not put any low objects (such as shoes, mats) near raised areas like stairs.
  19. Otherwise, the robot may fall down caused by malfunctional sensors.
  20. CAUTION: To prevent water damage, make sure that the floor where the robot operates is free of water.
  21. CAUTION: Do not operate the product in a room where an infant or child is sleeping.
  22. CAUTION: Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.
  23. CAUTION: Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.
Safe operation and handling20 steps
  1. CAUTION: Do not carry the robot using vertical bumper, top cover, side brush or bumper.
  2. Do not move the dock by lifting dock base, water tank handles or dust container cover.
  3. CAUTION: Place the dock on a hard, flat floor.
  4. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator.
  5. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.
  6. CAUTION: This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.
  7. Children shall not play with the product.
  8. Cleaning and user maintenance shall not be made by children without supervision.
  9. CAUTION: Do not dismantle, repair or modify the battery or charging dock.
  10. CAUTION: If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
  11. CAUTION: Do not use the product on high pile carpets.
  12. Product effectiveness may also be reduced on dark carpets.
  13. CAUTION: Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).
  14. CAUTION: Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
  15. CAUTION: Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.
  16. CAUTION: Do not operate the product if it has been damaged in any way.
  17. Contact customer service for help.
  18. CAUTION: Always operate the device in well-ventilated areas to prevent overheating.
  19. CAUTION: Roborock disclaims all liability for indirect, punitive, incidental, or consequential damages resulting from the use, misuse, or inability to use this product.
  20. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law.

Battery and charging

Instructions from the manual
Battery, storage and transport9 steps
  1. Do not wipe the charging contacts with wet cloth or wet hands.
  2. If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off.
  3. Recharge it at least every three months to avoid battery overdischarge.
  4. Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.
  5. Do not discard waste batteries.
  6. Leave them with a professional recycling organization.
  7. To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks.
  8. Use of the original packaging is advised.
  9. Be sure that the supply voltage meets the requirements listed on the dock.
Battery charging and storage temperaturesView
Use and charge the battery at 4–40°C(39–104°F). Three-month storage: −20–45°C(−4–113°F). Six-month storage: −20–20°C(−4–68°F).

International symbols explanation

Instructions from the manual
Power symbols and indoor useView
Alternating-current symbol: IEC 60417-5032(2009-02). Direct-current symbol: IEC 60417-5031(2009-02). The indoor-use symbol means for indoor use only.

Product overview

Instructions from the manual
Robot controls and power light5 steps
  1. Hold Power/Clean to turn on or off; press it to start cleaning.
  2. When not on the dock, press Dock to return to dock, or hold Dock for spot cleaning.
  3. When docked, press Dock to start emptying, or hold Dock to wash the mop cloths.
  4. Power light: white at 15% or more battery, red below 15%, breathing while charging or starting up, and quickly flashing red for an error.
  5. Any button pauses a running robot.
WiFi and dock indicators3 steps
  1. WiFi light under the top cover: off means not connected, slow flashing means waiting for connection, fast flashing means connecting, and steady means connected.
  2. Dock status light: breathing during emptying or mop washing, red for dock error, and off when powered off or charging.
  3. The installation notes additionally say it is on when the dock is powered, off during robot charging, and off or dim in DND mode.
Identify robot and dock parts56 steps
  1. RRE0PEE robot with EWFD36LRR Empty Wash Fill Dock.
  2. A2-1: Wall Sensor.
  3. A2-2: Omnidirectional Wheel.
  4. A2-3: Carpet Sensor.
  5. A2-4: Side Brush.
  6. A2-5: Main Brush Cover.
  7. A2-6: Main Wheels.
  8. A2-7: Main Brush.
  9. A2-8: Main Brush Cover Latches.
  10. A2-9: Mop Cloths.
  11. A2-10: Cliff Sensors.
  12. A1-1: Reactive Tech Obstacle Avoidance Sensor.
  13. A3-4: Reset Button.
  14. A3-5: Dustbin.
  15. A3-6: Charging Contacts.
  16. A3-7: Communication Sensor.
  17. A3-8: Air Outlets.
  18. A3-9: Self-Filling Port.
  19. A3-10: Automatic Lift and Rotate Mop Modules.
  20. A3-11: Suction Inlet.
  21. A3-12: Bumper.
  22. A3-1: Vertical Bumper.
  23. A3-2: LiDAR Sensor.
  24. A3-3: WiFi Indicator Light.
  25. A4-1: Hook and Loop Pads.
  26. A4-2: Mop Axle.
  27. A6-1: Dustbin Latch.
  28. A9-1: Water Tank Handle.
  29. A9-2: Water Tank Latch.
  30. A9-3: Dirty Water Tank.
  31. A9-4: Dust Container Cover.
  32. A9-5: Charging Contacts.
  33. A9-6: Robot Refill Port.
  34. A9-7: Suction Inlet.
  35. A9-8: Clean Water Tank.
  36. A9-9: Status Indicator Light.
  37. A9-10: Drain Port.
  38. A9-11: Drying Air Outlets.
  39. A9-12: Dock Base.
  40. A9-13: Filter.
  41. A9-14: Dust Bag Slot.
  42. A9-15: Dock Location Beacon.
  43. A9-16: Clean Water Dispensers.
  44. A9-17: Water Level Float.
  45. A9-18: Cleaning Tray Filter.
  46. A9-19: Cleaning Tray.
  47. A6-2: Air Inlet.
  48. A6-3: Filter Latch.
  49. A6-4: Washable Filter.
  50. A6-5: Suction Inlet.
  51. A10-1: Power Cord Storage Slot.
  52. A10-2: Power Port.
  53. A10-3: Cord Outlets.
  54. A4 is the mop cloth mount; A5 is the mop cloth; A7 is the dock base; A8 is the power cord.
  55. Secure the mop cloths flat in place.
  56. The cord can exit either side.

Installation

Instructions from the manual
Prepare the cleaning area5 steps
  1. Remove cords, hard or sharp objects such as nails/glass, and loose items.
  2. Move unstable, fragile, precious or dangerous objects to prevent tangling, impacts, injury or property damage.
  3. Always use a physical safety barrier in raised areas to prevent accidental falls.
  4. Follow the entire first cleaning route and watch for potential problems.
  5. Vacuum the floor at least three times before the first mopping cycle to avoid excessive dirt buildup on the mop cloths.
Assemble the dock and mop mounts5 steps
  1. Press both sides of the dock base and its middle connecting part firmly until it clicks.
  2. Connect the power cord to the dock rear; store excess in its slot.
  3. The cord may exit either side.
  4. Secure the water tanks when moving the dock so they do not fall off.
  5. Align and install the mop axles into the robot until they click in place.
Position the dock10 steps
  1. Place the dock on hard, flat wood, tile or concrete, flat against a wall.
  2. Reserve at least 0.9 m(2.95 ft)height, 0.4 m(1.31 ft)width and 1.2 m(3.94 ft)depth; the diagram callouts specify more than these distances.
  3. Choose good WiFi coverage, plug in and check that its status light is on.
  4. Keep excess cord in its slot so the robot cannot catch it and move or disconnect the dock.
  5. Keep away from fire, heat, water, narrow or suspended locations, direct sunlight and obstructions to the dock location beacon.
  6. Carpet or mats can tilt the dock and disrupt docking/departure.
  7. Do not use without the clean and dirty water tanks, dust container cover, disposable dust bag, cleaning tray filter and cleaning tray.
  8. Follow routine maintenance; do not wipe the dock cord or charging contacts with a wet cloth or tissue.
  9. Factory water tests may leave a little water in the dock waterway.
  10. Dock light is on when powered, off when charging, red on an error, and off or dim in DND mode.
Power on and charge5 steps
  1. Hold Power/Clean to turn on; wait for its power light to become steady.
  2. Place the robot in front of the plugged-in dock, then press Dock so it returns automatically to charge.
  3. The built-in lithium-ion pack should remain charged to maintain performance.
  4. Low charge may prevent startup; place the robot on the dock to charge.
  5. During charging, the dock status light is off and robot power light breathes.

Connecting to the app

Instructions from the manual
Connect the app and reset WiFi9 steps
  1. Install Roborock from App Store or Google Play, or the official manual QR code.
  2. Open the robot top cover and find its WiFi light.
  3. Hold Power/Clean and Dock simultaneously until the Resetting WiFi voice message.
  4. Slow flashing confirms reset and waiting for connection.
  5. If router configuration, a forgotten password or another issue blocks connection, reset WiFi and add as a new device.
  6. Open Roborock, tap Add Device or +, then follow its guide.
  7. Updates may change the process.
  8. Only 2.4 GHz Wi-Fi is supported.
  9. After more than 30 minutes waiting, WiFi disables; reset it before reconnecting.

Instructions for use

Instructions from the manual
Fill the clean water tank6 steps
  1. Lift the clean water tank and open its lid.
  2. Fill with cold tap water, close the lid, lock its latch and reinstall.
  3. Do not use disinfectants; use only Roborock-recommended cleaning solution.
  4. Too much solution may cause slipping and improper operation.
  5. Use only cold water to avoid deformation.
  6. Wipe external water stains with a soft, dry cloth before reinstalling.
Turn on and offView
Hold Power/Clean to turn on; the power light comes on and it enters standby. Hold the same button to turn off and finish the cleaning cycle. It cannot turn off while charging.
Start cleaning9 steps
  1. Press Power/Clean.
  2. It plans its route, cleans each room edge first, then fills it in a zigzag, one room at a time.
  3. Start from the dock and do not move the dock during cleaning for automatic return.
  4. Charge before cleaning if the battery is too low.
  5. Clear cords, including the dock cord, and valuables to avoid disconnection or property damage.
  6. If cleaning takes less than 10 minutes, the area is cleaned twice.
  7. A low battery sends it back to recharge and then resume.
  8. Mop mounts retract on carpet; you may mark carpet as a no-go zone in the app.
  9. Install mop cloths correctly before every cleaning task.
Spot cleaningView
Hold Dock when off the dock to clean a 1.5 m(4.9 ft)by 1.5 m(4.9 ft)square centered on the robot. It then returns to its starting point and enters standby.
Pause and resumeView
Press any button to pause. Press Power/Clean to resume, or Dock to return. Manually placing a paused robot on the dock ends the current cleanup.
Sleep and wake3 steps
  1. After more than 10 minutes paused, it sleeps and the power light flashes every few seconds.
  2. Any button wakes it.
  3. It will not sleep while charging; more than 12 hours asleep causes automatic shutdown.
Do Not Disturb modeView
Default DND is 22: 00–08: 00. Use the app to disable or change the period, and set automatic top-up, emptying, drying, indicator dimming or lower voice volume for DND.
Wash the mop cloths5 steps
  1. During cleaning, it determines when to return for washing and water refilling.
  2. Tap the app washing control to start manually; when docked, the control overview also permits holding Dock.
  3. Any button stops washing.
  4. For automatic washing, start from the dock and do not move it during cleaning.
  5. Change wash frequency and mode in the app.
Empty the dustbin7 steps
  1. After cleaning, it returns and auto-empties as needed.
  2. To start manually, press Dock while docked or use the app emptying control.
  3. Any button stops emptying.
  4. After long disuse, empty the robot dustbin manually and ensure the air inlet is clear.
  5. You can disable auto-emptying in the app.
  6. Avoid frequent manual emptying.
  7. Never use without the dust container cover and disposable dust bag installed.
Dry the mop clothsView
After mop washing or cleaning, drying begins as needed. Start or stop manually with the app control; the app also changes duration or disables automatic drying.
Return and charge3 steps
  1. After cleaning, it returns to charge.
  2. Press Dock while paused to return; the robot power light breathes during charging.
  3. If it cannot find the dock, it returns to its starting position; place it on the dock manually to charge.
Error notifications4 steps
  1. A robot error flashes the power light red; the dock status light stays red for a dock error.
  2. An app pop-up appears and a voice alert may sound.
  3. After more than 10 minutes in a malfunctioning state, it sleeps.
  4. Manually placing a malfunctioning robot on the dock ends the current cleanup.
Reset the systemView
If buttons do not respond or the robot cannot turn off, press Reset. Settings such as scheduled cleaning and WiFi return to factory settings.
Restore factory settings4 steps
  1. If the robot still malfunctions after a system reset, power it on.
  2. Hold Dock and simultaneously press Reset until the Restoring factory settings.
  3. This will take about 5 minutes voice message.
  4. Factory settings are restored.

Routine maintenance

Instructions from the manual
Clean the main brush10 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean every 2 weeks; replace every 6–12 months.
  4. Turn the robot over and press both latches inward to remove the main brush cover.
  5. Pull out the brush and remove its bearing.
  6. Rotate the caps in the direction shown in the official diagram to remove them; remove entangled hair/dirt from both ends and the bearing.
  7. Reinstall the brush.
  8. Reinstall its cover with all four teeth fully in the slots; press until it clicks locked.
  9. Wipe the brush with a wet cloth; air-dry away from direct sunlight if wet.
  10. Do not use corrosive cleaning fluid or disinfectant.
Clean the side brush5 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean monthly; replace every 3–6 months.
  4. Turn over the robot, unscrew, remove and clean the brush.
  5. Align its central groove with the raised position on the robot and tighten the screw to reinstall.
Clean the omnidirectional wheel7 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean as required.
  4. Slowly pry out the axle with a tool such as a small screwdriver and remove the wheel.
  5. The bracket is not removable.
  6. Rinse the wheel/axle to remove hair and dirt.
  7. Air-dry, reinstall and press both back in place.
Clean the main wheelsView
Switch off the product and unplug before cleaning or maintenance. Replacement frequency may vary; replace abnormal wear immediately. Clean as required with a soft, dry cloth.
Clean the dustbin9 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean as required.
  4. Open the top cover, press the latch and remove the dustbin.
  5. Remove the washable filter and empty the bin.
  6. Fill with clean water and reinstall the filter.
  7. Shake gently, then pour out dirty water.
  8. Use only clean water without cleaning liquid to prevent blockage.
  9. Let bin and filter dry thoroughly for at least 24 hours before reinstalling.
Clean the washable filter6 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean every 2 weeks; replace every 6–12 months.
  4. Remove the filter, rinse repeatedly and tap out dirt.
  5. Dry thoroughly for at least 24 hours before reinstalling.
  6. Do not touch its surface with hands, brushes or sharp objects.
Clean and refit mop cloths6 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean as required; replace every 1–3 months.
  4. Remove from mounts, clean and air-dry.
  5. Stick them flat in place.
  6. A dirty cloth affects performance; clean before use.
Clean robot sensors4 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean as required.
  4. Wipe with a soft, dry cloth: Reactive Tech Obstacle Avoidance Sensor, Wall Sensor, Communication Sensor, Carpet Sensor and Cliff Sensors.
Move the dock5 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Grip the cord-storage slot at the back with one hand and inner front board with the other.
  4. Never lift directly by the dock base, water-tank handles or dust-container cover, to prevent the dock falling.
  5. Secure the water tanks before moving.
Clean the dirty water tank8 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean as required.
  4. Open its lid and pour out dirty water.
  5. Fill with clean water, close the lid, lock its latch and shake.
  6. Pour out dirty water, lock the lid and reinstall.
  7. Use only cold water to avoid deformation.
  8. Wipe external water stains with a soft, dry cloth before reinstalling.
Clean charging contacts4 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean as required.
  4. Wipe both robot and dock contacts with a soft, dry cloth.
Replace the disposable dust bag10 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Replace as required.
  4. Use both hands, one on each side, to remove the dust-container cover so it cannot fall and hit the robot.
  5. Remove and discard the bag; its handle seals it to prevent leakage.
  6. Clean the filter with a dry cloth.
  7. Insert a new disposable bag fully into its slot and spread it evenly.
  8. Reinstall the cover to seal the container securely.
  9. Always fit a bag before replacing the cover to prevent bagless auto-emptying and escaping waste damaging the dock.
  10. Auto-emptying may be disabled in the app.
Clean the cleaning tray4 steps
  1. Switch off the product and unplug before cleaning or maintenance.
  2. Replacement frequency may vary; replace abnormal wear immediately.
  3. Clean as required.
  4. Remove the tray, rinse the tray and its filter with water, then reinstall the tray.

Environment protection information

Instructions from the manual
Battery removal for disposal only7 steps
  1. Only when disposing of the robot, remove its lithium-ion battery and hand it to a professional recycling facility; this is not a daily-use procedure.
  2. Run without connecting to the dock until the battery is exhausted, then switch off.
  3. Unscrew and remove the battery cover.
  4. Press the latch, pull out the connector and remove the battery.
  5. Ensure the battery is fully drained and robot disconnected from the dock.
  6. Remove the entire pack without damaging its casing to avoid short circuit or hazardous leakage.
  7. If fluid contacts you, rinse thoroughly and seek immediate medical care.

Important safety instructions

Instructions from the manual
Important safety instructions32 steps
  1. Read all instructions before using the appliance.
  2. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.
  3. WARNING: Do not use outdoors or on wet surfaces.
  4. WARNING: User must read instruction manual.
  5. WARNING: Risk of Injury.
  6. Brush May Start Unexpectedly.
  7. Disconnect the main Brush Before Cleaning or Servicing.
  8. WARNING: Do not allow to be used as a toy.
  9. Close attention is necessary when used by or near children, pets or plants.
  10. WARNING: Use only as described in this manual.
  11. Use only manufacturer’s recommended attachments.
  12. WARNING: Do not use with damaged cord or plug.
  13. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
  14. WARNING: Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
  15. WARNING: Do not run appliance over cord.
  16. Keep cord away from heated surfaces.
  17. WARNING: Do not unplug by pulling on cord.
  18. To unplug, grasp the plug, not the cord.
  19. WARNING: Do not handle charger, including charger plug, and charger terminals with wet hands.
  20. WARNING: Do not put any object into openings.
  21. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  22. WARNING: Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  23. WARNING: Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  24. WARNING: Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  25. WARNING: Do not use without dust bag.
  26. WARNING: Prevent unintentional starting.
  27. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
  28. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
  29. WARNING: Recharge only with the charger specified by the manufacturer.
  30. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  31. WARNING: Use appliances only with specifically designated battery packs.
  32. Use of any other battery packs may create a risk of injury and fire.

Warning

Instructions from the manual
Battery and appliance safety warnings24 steps
  1. WARNING: Turn off the appliance before making any adjustments, changing accessories, or storing appliance.
  2. Such preventive safety measures reduce the risk of starting the appliance accidentally.
  3. WARNING: When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another.
  4. Shorting the battery terminals together may cause burns or a fire.
  5. WARNING: Under abusive conditions, liquid may be ejected from the battery; avoid contact.
  6. If contact accidentally occurs, flush with water.
  7. If liquid contacts eyes, additionally seek medical help.
  8. Liquid ejected from the battery may cause irritation or burns.
  9. WARNING: Do not use a battery pack or appliance that is damaged or modified.
  10. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  11. WARNING: Do not expose a battery pack or appliance to fire or excessive temperature.
  12. Exposure to fire or temperature above 130°C (265°F) may cause explosion.
  13. WARNING: Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions.
  14. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  15. WARNING: Have servicing performed by a qualified repair person using only identical replacement parts.
  16. This will ensure that the safety of the product is maintained.
  17. WARNING: Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
  18. WARNING: Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.
  19. WARNING: Place the cords from other appliances out of the area to be cleaned.
  20. WARNING: Do not allow the product to operate in an area with an unattended infant/child or where someone is laying on the floor.
  21. WARNING: Do not operate the product in an area where there are lit candles or fragile objects on the floor to be cleaned.
  22. WARNING: Do not operate the product in a room that has lit candles on furniture that the appliance may accidentally hit or bump into.
  23. WARNING: Do not allow children to sit on the robot or dock.
  24. WARNING: Be aware of the potential trip hazard in the area where an automatic floor cleaner is being operated.

Laser safety

Instructions from the manual
Household use and laser safety3 steps
  1. Save these instructions.
  2. Household use only.
  3. This is a Class 1 laser product complying with 21CFR1040.10/1040.11 except conformance with IEC60825-1Ed.3 as described in Laser Notice 56, May 8, 2019.

Fcc/ic statement

Instructions from the manual
Radio or television interference3 steps
  1. Unapproved changes may void authority to operate.
  2. This equipment meets ClassB digital-device limits under FCCPart 15; interference is not guaranteed absent in every installation.
  3. If harmful radio or television interference is confirmed by turning equipment off/on, try: reorient or relocate the receiving antenna; increase separation; connect to an outlet on a different circuit; or consult the dealer or an experienced radio/TV technician.

Mpe requirements

Instructions from the manual
RF separationView
Maintain at least 20 cm between the device antenna and people during operation for FCC/IC RF exposure compliance. Closer operation is not recommended.

Holiday energy saving function

Instructions from the manual
Holiday energy saving mode3 steps
  1. With the robot docked, hold Dock for 10 seconds or until an alert sounds to activate Holiday mode.
  2. Low Power mode dims the LED and stops non-charging functions including cleaning and WiFi remote control.
  3. Hold Dock for 10 seconds until the LED brightens to deactivate Holiday mode.

Controls and parts

See the manual diagrams 3 diagrams
Power/Clean and Dock controls, battery/error lights and pause behavior.
Power/Clean and Dock controls, battery/error lights and pause behavior. US QV35A RRE0PEE/EWFD36LRR configuration.

Diagram key

  • A1: Robot top-view control key.
  • Power/Clean: Hold to turn on or off; press to start cleaning.
  • Power Indicator Light: Battery, charging, startup and error state.
  • White: Battery level at least 15%.
  • Red: Battery level below 15%.
  • Breathing: Charging or starting up.
  • Flashing red quickly: Error.
  • Dock: Context-dependent docking, spot-cleaning, emptying and mop-washing control.
  • Robot not on dock: Press Dock to return; hold for spot cleaning.
  • Robot on dock: Press Dock to empty; hold to wash mop cloths.
  • Any button: Pauses a running robot.
  • A1-1: Reactive Tech Obstacle Avoidance Sensor.
Parts beneath the top cover and the complete WiFi light key.
Parts beneath the top cover and the complete WiFi light key. US QV35A RRE0PEE/EWFD36LRR configuration.

Diagram key

  • A3: Robot with top cover open.
  • A3-1: Vertical Bumper.
  • A3-2: LiDAR Sensor.
  • A3-3: WiFi Indicator Light.
  • Off: WiFi not connected.
  • Flashing slowly: Waiting for connection.
  • Flashing quickly: Connecting.
  • Steady: WiFi connected.
  • A3-4: Reset Button.
  • A3-5: Dustbin.
  • A3-6: Charging Contacts.
  • A3-7: Communication Sensor.
  • A3-8: Air Outlets.
  • A3-9: Self-Filling Port.
  • A3-10: Automatic Lift and Rotate Mop Modules.
  • A3-11: Suction Inlet.
  • A3-12: Bumper.
Alternating-current, direct-current and indoor-use symbols with full printed explanations.
Alternating-current, direct-current and indoor-use symbols with full printed explanations. US QV35A RRE0PEE/EWFD36LRR configuration.

Diagram key

  • Alternating current: IEC 60417-5032(2009-02).
  • Direct current: IEC 60417-5031(2009-02).
  • Indoor use: For indoor use only.

Model details

Model and compatibility

Battery and robot input
14.4 V / 5200 mAh (TYP) lithium-ion pack; 20 V DC, 1 A input.
Dock ratings
120 V AC, 60 Hz; 5.5 A dust collection, 0.5 A non-dust collection; 20 V DC, 1 A output.

Related reviewed instructions

Manuals and sources

  1. Roborock operation manual
  2. Roborock model support and details
  3. Roborock operation manual
  4. Official QV 35A diagram sheets
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