MODEL REFERENCE

TP-Link Deco BE22 V1

8 errors · 7 troubleshooting topics · 9 guides

The checks and guides below come from the official manuals for this model.

Find a code or problem on this model

Errors and indicators

Light patterns and messages documented in the manual

Find the indicator lights

Deco BE22 V1 front and rear views, all eight LED states and complete controls key. Both views show the same unit.

Pulse Yellowdeco is resetting

Deco is resetting.

Solid Yellowdeco is starting up

Deco is starting up.

Pulse Bluedeco is ready for setup

Deco is ready for setup.

Solid Bluedeco is setting up

Deco is setting up.

Pulse Greendeco is upgrading firmware

Deco is upgrading firmware.

Solid Greendeco is all set up and connected

Deco is all set up and connected.

Pulse Redthe satellite Deco is disconnected from the main Deco

The satellite Deco is disconnected from the main Deco.

Solid Reddeco has an issue

Deco has an issue.

Troubleshooting

Find the problem you are experiencing

Main Deco setup: We couldn’t find Deco1 check

Main Deco setup: We couldn’t find Deco: Use TP-Link FAQ 2239 or its main-Deco discovery video, as linked from the official user guide. If the problem persists, contact TP-Link support.

Satellite setup: We couldn’t find another Deco1 check

Satellite setup: We couldn’t find another Deco: Use TP-Link FAQ 1447 or its satellite-Deco discovery video, as linked from the official user guide. If the problem persists, contact TP-Link support.

Setup stuck on Testing Internet Connection1 check

Setup stuck on Testing Internet Connection: Use TP-Link FAQ 2239 or its Testing Internet Connection video linked from the official user guide. If the problem persists, contact TP-Link support.

Wireless devices cannot connect to Deco1 check

Wireless devices cannot connect to Deco: Use TP-Link FAQ 2718, linked from the official user guide. If the problem persists, contact TP-Link support.

Deco suddenly loses internet access1 check

Deco suddenly loses internet access: Use TP-Link FAQ 2428, linked from the official user guide. If the problem persists, contact TP-Link support.

Finding a suitable spot for Deco1 check

Finding a suitable spot for Deco: Use TP-Link FAQ 1446, linked from the official user guide. If the problem persists, contact TP-Link support.

Deco app does not work properly1 check

Deco app does not work properly: Use TP-Link FAQ 1456, linked from the official user guide. If the problem persists, contact TP-Link support.

Guides

Appearance

Instructions from the manual

Reset Deco to factory defaultsView

Press the Reset button for 1 second and release to restore factory default settings. Pulsing yellow changing to solid yellow indicates a successful reset.

Connect a client using the WPS buttonView

Press the WPS button on Deco. Immediately press the WPS button on your client device to start WPS.

Set up your deco

Instructions from the manual

Set up the Deco network19 steps

Download TP-Link Deco from Google Play or the App Store, or scan the QR code in the manual.
Install it on your Android or iOS smartphone or tablet.
Open the app and log in with your TP-Link ID, or create one first.
If you forgot your login password, tap Forgot Password? and follow the app to reset it.
In the app, tap + at the top right of the homepage and select Create a Network.
Plug in Deco and wait for its LED to pulse blue; your phone or tablet will connect automatically.
You may turn on Bluetooth on the phone or tablet in advance for quicker setup.
Power off the modem, connect Deco to it and power the modem on again.
The illustrated setup specifically says to restart the modem by turning it off and on.
If you have no modem, connect Deco directly to the Ethernet outlet; the illustrated alternative permits a network-providing router or switch LAN port.
Select or customize the location for Deco; this becomes its name.
Select the internet connection type and enter its information.
Contact your internet service provider if unsure.
Create a Wi-Fi network name and password for connecting devices.
The illustrated password rule requires at least 8 characters and recommends a combination of letters, numbers and symbols.
Set an automatic update time for the latest firmware.
The illustrated note says that if anyone uses the internet at that time, the update is rescheduled for the next day.
Setup is complete; connect devices to the Deco network.
If other Decos are included, place them suitably and plug them in; they join the network automatically.

Modem connection alternative from the setup guide. Keep Deco powered; switch the modem off before connecting and restart the modem after connecting.

No-modem alternative from the setup guide: connect Deco to a network-providing LAN port or internet outlet.

Rf exposure information

Instructions from the manual

Maintain the RF separation distanceView

Keep Deco at least 20 cm from your body.

National restrictions

Instructions from the manual

Use Deco indoors in the EU and UK5 steps

Use Deco indoors only in EU member states, EFTA countries, Northern Ireland and Great Britain.
For 5150–5250 MHz, indoor use is inside buildings only and excludes road vehicles and train carriages.
For 5250–5350 MHz, installations and use in road vehicles, trains and aircraft are prohibited and outdoor use is prohibited.
For 5470–5725 MHz, installations and use in road vehicles, trains and aircraft, and use for unmanned aircraft systems, are prohibited; outdoor use including in road vehicles is prohibited.
The general 5150–5250 MHz limited-outdoor wording does not override this model’s indoor-only national restriction.

Safety information

Instructions from the manual

Safe operation and when to stop10 steps

Keep Deco away from water, fire, humidity and hot environments.
Do not disassemble, repair or modify it; contact TP-Link for service.
Do not use damaged chargers or USB cables, or chargers other than those recommended.
Use only manufacturer-supplied power supplies in the original package; contact TP-Link with questions.
Do not use the device where wireless devices are prohibited.
Keep its adapter near the equipment and easily accessible.
Operate at 0–40°C (32–104°F).
Keep Deco and its power adapter more than 15 cm (6 inches) from pacemakers and other implanted medical devices.
If interference is suspected, turn Deco off and consult your physician for advice specific to the implanted device.
Read and follow the safety information and use the product carefully; improper use can cause accidents or damage.

Recycling

Instructions from the manual

Recycle electrical and electronic equipment2 steps

The crossed-out wheeled-bin marking identifies WEEE collection.
Give the product to a competent recycling organization or to a retailer when buying new electrical or electronic equipment.

安全諮詢及注意事項

Instructions from the manual

Cleaning and ventilation in the NCC/BSMI safety notice7 steps

The NCC/BSMI safety notice specifies using the original power supply or the power type marked on the product.
Disconnect power before cleaning.
Do not use liquid cleaners, spray cleaners or a wet cloth.
Protect against moisture and do not splash water or other liquids onto the product.
Do not block or cover ventilation slots and openings.
Keep the product away from heat sources; do not put it in an enclosed space without proper ventilation.
Do not open the housing or repair it yourself; contact the manufacturer or agent if it fails.

Fcc compliance information statement

Instructions from the manual

Radio or television interference: FCC notice4 steps

In the FCC notice, determine whether the equipment causes radio or television interference by turning it off and on.
Try one or more of these measures: reorient or relocate the receiving antenna; increase separation between equipment and receiver; connect the equipment to an outlet on a different circuit from the receiver; consult the dealer or an experienced radio/TV technician.
Unauthorized modifications can void authority to operate the equipment.
The FCC exposure notice prohibits co-location or joint operation with another antenna or transmitter and requires at least 20 cm separation from all persons.

Model details

Model and compatibility

Ports and controls: Two Gigabit WAN/LAN ports, WPS button, power slot, Reset button and status LED.
Operating temperature: 0–40°C (32–104°F).

Errors and indicators

Troubleshooting

Guides

Appearance

Set up your deco

Rf exposure information

National restrictions

Safety information

Recycling

安全諮詢及注意事項

Fcc compliance information statement

Model details

Model and compatibility

Related reviewed instructions

Manuals and sources